I have tested many waters as I approached retirement age and Medicare supplement insurance. Much to ponder and decide upon. I finally settled on Melanie Coney of IAC and Heartland. Well informed. A PRO! Very pleasant as well. Its who I purchased my Plan G from.
Review by Thay1 year ago
My agent was very knowledgeable and helpful.
Review by Deanno1 year ago
We received great service and our agent, Melanie, was very knowledgeable about dental insurance products. We will use her services again. She found insurance that specifically covered a dentist we wanted to use.
Review by Rachelem1 year ago
Very helpful. Answered all my questions. Was kind and patient when explaining the difference plans.
Review by Muchacho Chmielewski1 year ago
Trustworthy, professional, answered all of our many questions.
Review by Devaman1 year ago
Amazingly, my wife and I have reached that age. How we got here is a blur, but nonetheless we arrived at the age for Medicare. We realized that choosing the right Medicare policy would be important. We also realized that choosing that policy was confusing and concerning. We went to a volunteer Medicare “expert” adviser at our local area agency on aging. This was worse than useless. In fact my wife and I left more confused. We researched Medicare plans on our own and were hesitant to decide, when happily Stephanie Baldwin from the Heartland Financial Group called out-of-the -blue and exactly at the right time. We spoke by phone, emailed and finally made a decision over a no pressure few weeks of conversations. Now, we are about to discuss which drug plan will work best for us. In Stephanie We Trust.
Review by Iheanyi1 year ago
I did a lot of research on Medicare Supplement Insurance before calling insurance companies. I was fortunate to get connected to this company and Chance Roberts. He answered my questions and helped me select a plan to suit my needs from the insurance company offering the best rate with an extra plus of having a high financial stability rating. No high pressure sales tactics. Just the facts. After agonizing over this decision, I feel as if a great weight has been lifted.
Review by Maegaret1 year ago
Derek was SUPER helpful, quick and efficient!
Review by Grossmore Lukosenkin1 year ago
Hard to understand for me but received very excellent help. Thank you.
Review by Tehseen1 year ago
Agent was very thorough and extremely helpful.
Review by ØisteinR1 year ago
Really helped me navigate the confusing world of 'supplements' and
helped me get a great plan immediately!
Review by Ixat1 year ago
A great experience from start to finish —- people were helpful, able to answer all my questions and to guide me quickly and expertly to exactly what I needed .
Review by Eadiang Bissiere1 year ago
Andrea went through a couple of insurance plans that were beneficial to us.
He is great to work with and goes over and above to help you find the right plan.
Review by Xiaoqiang Karamariou1 year ago
Stephanie was very caring and helpful. My husband and I felt like she was working out things for our best interest. Stephanie was patient and explained things clearly. Great job!
Review by Bafford2 years ago
Love doing business with Andre Santiago!! Very knowledgeable and great customer service!! I was not pressured at all!! I continue to talk about what a great help he was... I am glad I am doing business with him!!
Review by Nelkens Korsholm2 years ago
He gave me all the information I needed.
Review by Pinkster2 years ago
Was very helpful very informative
Review by Andreon2 years ago
I was so pleased with both how professional and involved Andre was with the process. Response time was immediate and results were both quick and organized.
Review by Weazie2 years ago
J Waddell has been very attentive and helpful with my intro into medicare and offered supplement insurances. He is very knowledgeable and helps to make decisions easier. I'll be recommending him to everyone one with questions like I had.
Review by Frederieke Berkkan2 years ago
Kellie was wonderful. She answered my questions and treated me like I mattered to her.
The man who handled my drug info (I don't know his name. I wish I did) was not nearly as considerate. It took 4 days beyond the time he was to contact me, and Kellie got him to talk to me. I don't know long it would have taken him otherwise.
He misinformed me about how I needed to do my own follow up. He told me I needn't do anything. I did need to contact my Dr. He also told me I wouldn't have to call to reorder drugs. This is not true either. I do have to call.
This man needs to be much more considerate and he needs to know that the info he is passing along is correct.
Thank you for letting me voice my concerns.
Again, thank you, Kellie for all you did.
Review by Infobric2 years ago
I had been apporached and purchased a different supplemental plan! They said it was the best price for my area. When I got a call from Heartland Financial they not only beat that old price but saved me more than $250.00 Easily pays for my dedictible and a couple of Dr. visits!!!
Review by Sploadie2 years ago
Tyler, has been extremely helpful in guiding us through the supplemental and prescription insurance search. Since we were so new to the process,
He patiently explained all our options and searched through all the plans
Until he found what best suited us (one plan was better for my husband,
another was better for myself). Being on a fixed income now, we feel that we have great coverage at the most economical cost.
Review by Mamaa2 years ago
I really really appreciate all the time Kelsey took helping me understand and locate the best plan. Best of luck.
Review by Horeb2 years ago
Tyler was outstanding, he knew the products well , he spoke clearly explained everything in detail, he was able to answer the questions and concerns we had.
Tyler made a difficult decision easy to make, I would recommend him to anyone looking for Medicare supplemental insurance. Tony Labua.
Review by PJane Bruzewski2 years ago
Helpful, honest people to work with. They made Medicare a quick and easy procedure. Very happy with the results