I am extremely happy to share my experience with Medlife Group. I had 25 dental crowns fitted on my upper and lower jaws.Thanks to the excellent treatment I got from all the staff at Smyrna my.
I got my smile back and all I can say is that they did their job to the full extent. I would like to give special thanks to Buse,Dogukan and Jasu for their assurance, service and making me feel so comfortable.
Throughout the process, I felt safe in the knowledge that I’d made the right decision.
I’d also like to say thank you to all the nurses for their service which was clear that they have the willingness to care about you.
With that I would highly recommend Medlife to anyone!!
Review by Shahel Jaodekar1 month ago
A follow up to my original review from April. I have returned to Izmir to have my dental work completed. The original plan was to stay for 7 days but due to a public holiday being announced l had to stay for 10. The pick up was a little late at the airport but the flight had been delayed so the timings were a bit mixed up. However the transfer went without hitch. The hotel was of a great standard and comfortable. The only small problem was that there was no outside space to relax in, as ten days is a long stay. An area to sunbathe or just sit would have helped. The city itself is a beautiful place. As for the treatment, it all went according to plan. First appointment to prepare my teeth was painless and took about 2 hours. Impressions were taken and i was fitted with temps. I returned a few days later for a fitting and my new teeth and crowns were then taken back to the lab for adjustments. The third appointment was for final fitting. No aneasthetic was used for the fittings, however it was on offer if l needed it. There was a slight sensitivity during the final fitting but no real pain. I left with a great smile and beautiful teeth! The dentist advised on colour etc. Also my new teeth look perfectly natural as there are slight imperfections as you normally get with natural teeth and not the false square toothed hollywood look. After one more appointment to get the bite absolutely correct, (about 15 mins) the work was finished. I now have a wonderful smile and perfectly working teeth. Thanks to the wonderful dentists and all at Med life.
Review by Bafford1 month ago
Medlife were more than excellent all the way through my procedure, everyone I dealt with were very friendly and were always there if I needed any information. The doctor did a brilliant job on myself and I would highly recommend him to anyone.
Review by RandomTackle2 months ago
My experience with Medlife Group has exceeded my expectations. I am half way through my dental treatment and have had implants placed, the dental staff we're professional, experienced and understanding, there was a high standard of customer service from every single person I met from the dental staff, drivers, hotel staff and of course Buse my contact from Medlife.
So far I'm very happy with my treatment but only half way there, I had some discomfort for the first few day and now a week later it's still sensitive but no pain, swelling or discomfort, I'm now looking forward to complete my procedure.
Review by Kwnstantinos2 months ago
Well, I don’t know how to put into words but my experience with Medlife was just perfect.. I had rhinoplasty in mind for years but was afraid to take a step about it and was still not sure when I started looking around for quotes. I was shocked by how fast I got a call from one of their medical consultants that day. She was extremely kind to me, answered all my questions with patience and put my mind at ease about the whole operation. We talked on the phone over 20 mins or something including every detail. After this phone call I actually started thinking to have rhinoplasty. I sent my photos so they could make an assessment. After lady contacted me with the cost, I booked my flight tickets... I couldn’t be more happy with my decision and result! My nose looks exactly like doctor said it would be in the simulation. He was very caring during the whole time as I started to get a little bit nervous before the operation. I had almost no pain after the operation and healed in a very short time. Besides, my arrival and transfers were really easy and in time. The hotel is nice and there are many places near where you can find something to eat and I must say the Turkish foods are delicious!
Review by SCoJeC Crusader2 months ago
Firstly, I would like to correct that my emails have not been addressed I emailed Dr. Fatih, one week prior to the complaint written, which is adequate time for a response. I also asked for a video Skype consultation two weeks prior to that, again nothing was organised. The only person who has responded to me is Buse, which understandably has been sporadic, therefore, due to the delayed response my wishing to go back and forth with no solution has become tiresome, hence my disinterest. I can send pictures but I would prefer if Dr. Fatim himself can contact me and confirm that none of the pictures will be used without my knowledge.
Secondly, I must correct, that Dr. Fatih himself did not address any concerns; they were given to me in print which the driver had to translate. The consultation was quite rushed, with me concluding, ‘I will have to trust you’ (referring to Dr. Fatih). I was informed prior that I could return to my ‘usual routine after a week’. I had to quit my job and now am only able to begin to speak properly and returning to work.
I am aware that the genioplasty takes a lot of time to heal, however from the appearance it has been suggested there is nerve damage in my chin as parts are static. My second surgery has been almost 6 weeks and as I say am not happy with the outcome.
Thirdly, I was assured all my documentation regarding surgery notes would be sent to me, I have requested multiple times and am still currently waiting.
To conclude, I do not feel comfortable sending my pictures to third party applicants and feel that it would be respectful if such a thread would be dealt with personally via Dr. Fatih
Review by Krystek2 months ago
I am so disappointed in this company. I was mislead from the beginning and have been trying to complain ever since but no one seems to take me seriously, or even want to deal with me. So they leave me no choice but to write a bad review on here!. The stomach Botox is a total scam please be aware of this and do not let this company talk you in to it as you will just end up out of pocket and the only difference being I now have stomach problems. I wanted a procedure I could trust in and they made me believe this was it. I feel like I have been scammed out of my hard earned money. Apart from the procedure not working I was left in a hotel room for two days with no contact and on the day of my procedure expected to pay for it sat on the street in the back of someone’s car on his card machine. I mean talk about unprofessional. Please think long and hard about using this company.
Review by Rseica2 months ago
I am really happy with the outstanding job the dentist did for me I’d recommend it to anyone not 100% happy with there smile I will be returning very soon for my teeth with the Medlife group. Everyone of there team are really nice easy to talk to and very helpful.
Review by Banzi2 months ago
I am very happy with all my experience at Medlife dental group service was excellent, all staff are welcoming and friendly. I had all on four implant on both jaws and I am very happy with the end result. Special thanks to all the staff. Highly recommend.
Review by Bylle3 months ago
I have had breast reduction with Medlife Group. I can highly recommend this clinic. I was well looked after with transfers to and from airport and clinic appointments, I traveled alone for this surgery so this being my first time in the Country that was important to me. The team are professional friendly and helpful and the hospital where I had the opp was modern spotless and very well equipped. My surgeon and nurses who looked after me were very professional and reassuring during my procedure. The hotel and food were also amazing. The Medlife. Staff who liaised on my behalf, so there was no language barrier, were amazing and were in contact by phone any time I needed them.
For anyone who’s considering going abroad for this surgery I give this group 5 stars. And I’m delighted with the results of my opp
Review by Dilme3 months ago
I'm just sitting in the hotel foyer after having nine implants and a tooth extraction over two days and feel amazing with no pain. From start to finish this experience has been excellent. All staff have proved not only professional but very caring. This treatment will change my life. I can't wait to come back in November to complete the journey and then start a new life. Thank you medlife. Kathy d
Review by Achinta3 months ago
I had 2 teeth missing and Medlife were more than happy to help, I emailed them and within minutes I had received a reply giving me 2 options of either implants or bridges with full explanations of both of the procedures and everything I needed to know about the process. I chose Bridges as this was the cheapest option and I would only need one visit thereby saving me money. I was already going to turkey on a family holiday and Medlife were helpful enough to provide transport from my accommodation to the clinic. I only needed two trips and each dentist I met was very nice and helpful. I didn’t feel any pain just me mouth felt numb for a couple hours after each appointment. Within one week I had a brand new smile and a new boost of confidence. I am very grateful to Medlife for their help. I would highly recommend
Review by Pirke3 months ago
Just had my teeth done with medlife and I am so happy with the results. The experience of it was great from the minute I landed and got picked up at the airport, taken to our hotel. Then we got picked up and dropped off for every appointment we had. Everything ran smoothly and cant thank the dentists enough, the communication was excellent, was kept updated throughout the whole procedure. I am really happy, thanks to everyone at medlife.
Review by Laertis3 months ago
I found medlife very good. The dentist was excellent. I really enjoyed my stay in Izmir. And all the staff were very professional. Thanks to Dolchan and Buse for looking after me with transfers and translations. And yeat the very curtious dentist. I had 18 veneers and im delighted with them.
Review by Chloeesi Trampedag3 months ago
Dental treatment was great from start to finish. Hardly any discomfort, the dentists where very informative and friendly.
No language problems they talk perfect English.
Only negative was the mix up with the hotel,
Promised a certain hotel but ended up with another one we where not happy with.
It was quickly changed upon request at a small cost but worth it.
We would recommend Medlife for all dental treatments.
Review by CustomerJoemike3 months ago
Amazing experience loved the results and amazing staff and service
Review by Aloyce Madhusoodhan3 months ago
Just returned from izmir after having 19 veneers , 3 zirconium crowns and a filling, overall had a great experience through MedLife transfer was there asoon as I landed ready to take me to my hotel which was also a lovely place to stay, the dental clinic was a really nice modern place with professional staff which did an amazing job on my teeth and I couldn’t thank them enough for giving me my new smile :) I would rate MedLife 10/10.
Review by McGlinch3 months ago
Very happy with my 25 crowns really nice staff very good work couldn’t be happier
Review by CarWrap Sradden3 months ago
I thought the team did a great job of ensuring my comfort at all times. Transportation, reassurance, a friendly contact to ask anything at anytime and a nice hotel. I’m very pleased with the results of my surgery and like that I can get in touch with my contact during the recovery process, if I have any queries about the progress. My only criticism or suggestion would be for the company to have printed instructions (regarding do’s and dont’s), for the patient, post op. Besides that, all Is good and I highly recommend these guys!
Review by DansCentrum Jogiya3 months ago
Hi Just arrived back from a week in Izmir which I had 23 dental crowns The service from start to finish was excellent collected from the airport and taken to the hotel and collected from the hotel and taken to the dentists for my appointments Dentist excellent and overall experience I would have no hesitation recommending Medlife
Review by Manjistha3 months ago
I posted here last year after getting a huge job done (28 teeth filed down and crowned) and I got great service.
On my first visit, my flight got delayed 3 hours and Medlife's driver stayed at the airport waiting for me until 2AM to bring me to my hotel, this made me comfortable right away and it's been nothing but positive words since.
I just had an issue where a bridge came loose a week or two ago, and it fell out completely so I was missing my front 3 teeth which was extremely embarrassing.
I contacted Medlife and they called me right away (1am in Turkey) to calm me down and organize my trip over to get it fixed. They told me that I could come over the next day if I could, but there were no flights available for 7 days. When I booked the flight they let me know that they would be paying for my hotel, transfer, and for the dental costs too which was a great sign to me.
I also had some other issues with money and they were so kind to help me out with that too which was exceptional customer service and I'd like to thank Onur especially for this.
I work in customer service myself, and this type of thing is very rare, and it's great to see.
Thank you Medlife, I look forward to working with you in the future for sure and so do the people I know.
Review by Nami3 months ago
This is my 2nd review for medlife, again i cant fault the service, Back in March i went to get my first part of my treatment, this was jawbone repair, 6 implants and 5 teeth out, because of the bone graph i had to wait 5 months before returning, On arrival i was picked up at the airport and taken to the hotel, within a couple of days i was taken back to see the dentist for my 2nd visit, on seeing my new xray the words from the dentist was Exceptional,
on seeing it for myself i can only agree, i was then in the chair for a couple of hours getting my teeth ready for the molds so they could make copies of my teeth, it wasn't that uncomfortable as it may sound, once my teeth had been prepared i then had temps made up for the weekend, on the Monday i went back for my first fitting and later that evening i had the final fitting, the following day had a few tweaks and now i have a perfect set of teeth, Now back home i cant seem to stop smiling and showing anyone who asks to see my teeth, thank you again Medlife, will recommend to anyone who is looking for treatment
Review by Mikaail3 months ago
I cannot express more deeply that I would NOT recommend this service (to use the word service is an overstatement) and warn anybody to not make the same mistake as me.
Foolishly, I did not do my research too extensively and booked two treatments – labiaplasty and genioplasty osseous. My booking was hasty and foolish, I am from the UK, so the cost of both surgeries was somewhat appealing, alongside the ‘discounted limited offer’, I was sucked in by price offers – I know, alarm bells should have rung instantly, I admit to my idiotic behaviour.
I was collected from Izmir airport which was somewhat smooth although my driver had asked me for the hotel details (which I was not given). The consultation was the following day, I had saved most of my questions to discuss with the surgeon although Dr. Fatih’s Egnlish was very poor and we did not manage to have a good conversation.
Multiple paper-work followed, whom my driver had to translate for me as most of it was in Turkish, he was also the only one who could speak English. He was also very was insistent that I write ‘I have read and accept, then a signature’, on every single page (there were roughly 20 pages) this frustrated me as this was not a normal process. I had a VERY brief discussion with Dr. Fatih and addressed my concerns; there was not a great deal of talk due to the language barrier. The driver lingered and waited for the money, which had to be paid in cash which he was very insistent on, the whole process was seedy and I should have known better.
Prior to arriving in Turkey, I had been messaging a ‘consultant’ who assured me I was not loose feeling in my face. Awaking from the surgery to discover my face was bandaged to which I realised I had lost feeling in my lower lip and chin, as there had been an incision made. I was kept overnight in the hospital and just slept the whole time. Dr Fatih advised me that I had to stay inside and rest for the week, although after the first night I said to Buse - my advisor that to stay inside a hotel room with no balcony and outside space would feel claustrophobic. (Feedback, when someone undergoes surgery, to expect them to stay inside with no balcony or hotel grounds, is not good for their wellbeing). Nothing changed and I had to stay in the hotel with no balcony for a week, it was a very emotional experience.
The scheduling for the ‘check-ups’ was not clear and I had to ask. When I went to get my face bandaged changed the woman re-used the same bandages, did not wear gloves or wash her hands again, my driver was the translator. It did not feel like a genuine process.
Two days before I was due to fly back I went back to see Dr. Fatih, I cried the whole time; I had no feeling in my lower face. I was told it would last a month and would be temporary. It has been over a month and both results are shocking. The stitching from the labiaplasty was inconsistent and rugged and now bumps and lumps have occurred, which has left me even more insecure than before. I have no feeling my chin or lower lip, there are dents and unusual dents and bumps in my chin and my smile is crooked. My profile looks flat and is uneven, there are uneven bumps and I can feel un-even surface where the lasering of the bones was not clean. I am aware that the healing process is long but the results are horrific, I had issues with an over protruding chin, but have been left with a weak flat chin.
The reason why I am writing such an extensive complaint is because I have contacted Dr Fatih expressing my concerns and have received no response. I have asked for my surgery notes and still, am awaiting them. Both of my surgeries were botched and evidently performed by someone who is not skilled in his field. I am mortified with my results, and am struggling to accept what has happened, and horrified from the procedure and the way my concerns have been ignored.
I urge anybody thinking of doing medical surgery abroad PLEASE DO YOUR RESEARCH, we all have our insecurities, which half the time aren’t even as bad as we think. Surgeons have a right to address ALL the implications and if they think the surgery is unnecessary they have a duty to advise. Sadly, Dr. Fatih is not a trustworthy surgeon and for him, it is just about money not the safety or wellbeing for his patients.
Review by Demettria3 months ago
Just had a bridge along with 22 crowns/veneers, had 3 trips in total during my 1 week stay, was here with family for holiday anyway, was picked up and returned to my hotel every time, totally transformed my smile and confidence, the two dentist and receptionist speak great English, had no problems and minimal pain, just sensitive pain, I would highly recommend anyone considering to go and all my sisters are looking to get some work done, it cost me approximately 4K at home around 9k also had gum treatment.
Review by SueHarold4 months ago
The best run service I have seen in a long while if your looking anything done these guys are the best my eyes are sorted just 5 minutes implants in just waiting on my new teeth the medlife group have to be the best at what they do