The agents are excellent but hard to reach. They give you their extension, but the ladies who answer the phone don't put you through to their voice mail. They ask your name, take a message, and pass it along about 6 hours later.
Review by JustinAnderson1 year ago
They do all the work and make good recommendations.Brad Jenkins is good!
Review by Vanzzer1 year ago
I would rate 5 based on outcome although there were some problems with my contract being issued due to my application being submitted incorrectly leading to a denial of coverage. It caused me some stress (because that's the type of person I am), but turned out ok. Thanks to Brad Jenkins, Frank Bryant and other staff I have contacted there. For my husband, everything went through without a hitch.
Review by Ancira Lalan1 year ago
Donald B. Jenkins was my agent, and I found him to be cordial, clear and so helpful. He was able to help me choose the very best Plan F and then registered me for the program online. My situation was a bit complicated, but he made it so sensible, and smooth, as he filled out the form for me. I am very grateful to him for this kind and helpful service which resulted in my feeling so relieved. I'm covered!.
Review by TheDevil1 year ago
Brandon Ronk helped me walk through the entire process of signing up for Medigap coverage....he was incredibly helpful...I will be recommending him to my friends...
Review by JayLay Liknargotu1 year ago
Michael Wasson was incredibly helpful. He was able to find a great plan within my budget that perfectly fills my needs. Get with him for incredible customer service from someone that cares.
Review by Gyrosity1 year ago
This place was great. Excellent and fast servive. Brad J. was fast and extremely friendly.
Review by Lovejoys1 year ago
Michael Watson was extremely helpful. He answered all questions and provided information to inform me as needed. The reason I used Michael after talking to other agents is because he was persistent and friendly. He did exactly what I needed with no delay and within two hours my policy was written. I will not hesitate to use him again or recommend him to my friends and relatives. One of the best parts was it was done with phone confirmation of signature and not having to use snail mail and other means to complete. Thank you very much for your fine customer service Michael. These days it's difficult to find that in a sales situation. June A Hendricks
Review by Frencesca1 year ago
I had a very good experience understanding about medigap policys with Brandon Ronk. He was so very nice and pleasant to talk to and he made everything so easy to understand. He's a very nice and pleasant person to do business with. Your company is very lucky to have him. Anyone looking for medigap policys I would recommend this company and ask to speak to Brandon Ronk , a real down to earth guy and knows the business well.
Review by Virdee1 year ago
Michael was extremely knowledgeable and patient in his explanations. He made the process very simple and stress free. I was very comfortable with him. I recommend him without reservation to anyone with insurance questions about Medicare medigap plans.
Review by Lenery Irasy1 year ago
Glenn Gibson was the most professional agent I've talked with In some time. And yet, he was very personal in discussing with me, what I was looking for in Medicare Supplement Insurance. He was knowledgeable and spoke in lay language, for me to understand what he was saying. From this point on, I consider Glenn Gibson a personal friend and agent, because he cares about people. I will surely send my family and friends, that have need for this type of medical coverage.
Review by Sheepboy1 year ago
I was at a point where I felt I needed to get a Medicare Supplemental insurance. The problem was I just didn’t know enough about what programs were available or how to go about getting a policy. I contacted several companies hoping to get an education. Predictably I was contacted by about a dozen firms but most were either very pushy or not knowledgeable or both! I was lucky to meet Jacob Smith and he was wonderful. He spent nearly an hour on the phone with me and gave me every detail of each plan. When I told him I needed to digest what I had learned, he was gracious and told me to call him if I had more questions. No pressure. After talking with my partner, I was convinced Jacob would be my agent. I called him the next day and we completed the application. I feel very confident that I made the right choice and I highly recommend Jacob.
Review by Lover1 year ago
The policy was submitted with my height as 4 feet 11 inches - it should have been 5 feet 11 inches. The rep said he would resubmit it and never did.
Review by Perne3 years ago
Our agent (Kevin D) worked very hard and was very helpful in finding the right policy for us . Answered my questions and concerns. We are very happy with the Kevin and the service from Medigap360
we really appreciate all your good work
Review by Billieanne3 years ago
Becky Foster you ROCK. Walked me through the maze of Medicare gap coverage to make certain I have the correct coverage for me. Thank you so much for all of your assistance and thorough explanation of my options!
Review by Yoginiwanda3 years ago
Was referred to Medigap 360 by my former manager. We welcomed all of the information from Mr. Jenkins. He ask the essential questions, and recommended a plan that would fit our needs. Really appreciate this kind of service since it is not exactly easy to navigate through the government provided publications.
We really appreciated Mr. Jenkin's follow-up and now feel we have got the coverage we need through Medigap 360
Review by Romil Shenron3 years ago
AFTER RESEARCHING A MYRIAD OF INFORMATION ON VARIOUS MEDIGAP POLICIES ONLINE , I DECIDED TO PURSUE IT FURTHER WITH MEDIGAP 360 .I SENT AN EMAIL REQUESTING INFORMATION WHICH LEAD TO A PHONE CALL FROM MATTHEW BREWER , AFTER SEVERAL MISSED CALLS & SCHEDULING ISSUES ON MY PART , WE FINALLY WERE ABLE TO SIT DOWN & DISCUSS MY EXACT NEEDS & DESIRES ...WITH MR. BREWER`S EXPERTISE & KNOWLEDGE OF THE MANY PLANS , I WAS ABLE TO TAILOR MY MEDIGAP COVERAGE TO MATCH MY NEEDS & DESIRES . I HIGHLY RECOMMEND MATTHEW BREWER & MEDIGAP360
Review by Anmole Madeleyn3 years ago
In the last few months I’ve become overwhelmed by phone calls/e-mails regarding Medicare plans/options. I realized I needed guidance as I sifted through the backlog. Somehow in the chaos I found Greg Graf at Medigap360. He directed me to download the Medicare booklet, read through it and made a plan to call me back for a phone appointment. A week later he sat me down at the kitchen table with pen and paper and had me develop a mini-spread sheet with options of pros/cons. He was patient, kind and engaging. He made a daunting task simple. Thank you Medigap360 for your integrity in hiring agents of such quality as Greg Graf! I now have him on speed-dial!
Review by Ewgenij Escorts3 years ago
Times have changed since my mother had an AARP J plan and I was totally confused by the options available. Stan walked me through the process in a very educational, methodical, friendly way, and I feel secure now that we're making the correct decision to provide the best possible coverage for my husband.
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