I find Mediaspec always extremely helpful and a practical level as well as an advisory level. They even take control of your computer to make sure the problem gets fixed. A great team to work with.
Review by Jnet7 years ago
I first ordered months ago; a prokeys sono 88 and sustain pedal. Came within days, email correspondence was great and the price was even better! Just ordered Cubase and it has taken longer to ship, with no email correspondence this time but upon ringing them I was reassured my product was on its way (from Germany, no less!) and recieved apology for the delay. Great customer service, great products, great prices
Review by Genevive7 years ago
I bought Pro Tools 10 on a student discount with media spec. this brought the price down from £535 to £196! Was amazed to get the software so cheap! Will definitely use media spec in the future for any other audio requirements I have!
Review by Kiriaki Helmey7 years ago
After phoning round numerous local companies to try and find a specific product MediaSpec were the only ones able to provide it. They even offered to let us come and pick the product up the same day and at a much better price than anywhere else. They were more than welcoming when we arrived and gave some well welcomed, honest advice.
Review by Dreya7 years ago
I had delivery for my first online purchase with Mediaspec.
I must say I obviously expected the contents to be inside a sealed package, which they weren't.
Luckily, all the contents were there this time, but the system is far from ideal.
Parcels are far too often delivered in businesses, reception desks, post boxes where more than one person can access them, and especially with students, flatshare buildings where anyone could be handling this. I've even had my parcels delivered to neighbours before!
So, to start with, items could easily be lost, stolen, damaged, or even just items being open out of their packages could cause a problem if the wrong items were sent, in case of a return.
Secondly, discretion and privacy. No one wants other people knowing what they get through the post, if it's an order online, even less so how much you paid for it!
The invoice just there on a piece of paper on top of your products, for anyone to see, is just unreasonable. Even if packaging for the parcel is off limits for cost reasons, then at least a sealed envelope for the invoice, or preferably don't even send a paper one, an email will do just fine, less waste of paper, less expenses for you as well!
Just thought I'd express my concern, in an attempt of contributing to the quality of the service you provide. I hope it's appreciated.
Review by Pian Batol7 years ago
very helpful, very friendly. What more could you ask for? Thanks again Mediaspec
Review by Dênison Kobzar7 years ago
I found Mediaspec through Google, they were offering the best price for some Sonos kit I wanted. Order and delivery were hassle free, including a courtesy call. All round an excellent friendly service.
Review by Cbristy Griesiuviene7 years ago
When I needed a professional and reliable audio post production system in a hurry, Mediaspec provided everything I needed within 48 hours and their speed and thorough advice was matched by the excellent post sales support and assistance.
Every component of the system that Mediaspec supplied me matched or bettered prices that I had researched elsewhere and when you consider the customer support included I would always recommend Mediaspec for audio equipment without hesitation. Every member of the team that I had dealings with were polite, friendly, and prompt to address my many questions, which included getting back to me during evenings and weekends in order to get the spec just right to a tight deadline. When my purchases arrived, they did so within 48 hours of placing the order, the iMac was pre-configured with the software systems that I required and was literally ready to plug in and start work, which was significant as that was exactly what I needed to do! All components were well packaged and arrived in perfect condition. The billing was clear and accurate and was exactly in line with the telephone quotation I had discussed.
It is difficult for me to find fault since Mediaspec thoroughly exceeded my expectations and as a result I completed a significant piece of work for a new client.
I am grateful to Mediaspec and recommend that you give them a call before looking any further!
Review by KathyHappy7 years ago
Mediaspec went above and beyond the call of duty to help me.
Review by Bundaberg7 years ago
As a home working voice over my equipment is my livelihood. They're patience and efforts to help me achieve my goals has been remarkable. Their advice, invaluable. I can't recommend them more.
Review by Dasatha7 years ago
Expert knowledge, patient and willing to go the Extra mile. Fantastic from start to finish.
Review by Jseg7 years ago
gave me top advice and help, I couldn't have done it without them and I'm delighted. Thanks, especially to Billy :)
Review by Arunraj Ghowaidi7 years ago
Mediaspec provided me with all the answers I to my questions, gave me a really good price, and delivered exceptional service. All of which made expensive decisions much easier to make, and made it a pleasure to part with my hard-earned cash! Thank you, Mediaspec.
Review by Pikachew Warhall7 years ago
Guys gave good advice and directions! also e mailed a link to me in order to upgrade my product so that it would work on my computer system .....the guys know their stuff :-) Also got a discount for educational purposes, i will certainly use them in the future.
Review by Coolio7 years ago
purchased pro tools 9 on saturday evening and recieved it by tuesday morning. happy with purchase and will be ordering an Mbox or equivelant from MediaSpec ASAP
Review by JJMend7 years ago
We started working with Mediaspec approx. 6 years ago when starting a recording studio, they offered great help and concern to making sure we were purchasing the correct equipment for the job we were trying to do. They sold us product at competitive prices and provided aftersales help and assistance well beyond any expectations a customer would wish.
A great company then - their help is still available - a great company now.
Review by Collean Zuie7 years ago
cheap pro tools 10 what more could you ask for nxt day delivery no problems
Review by Fon Kandinsky7 years ago
i bought recording equipment because it claimed it was compatible with Windows 7...it turned out it was not so the guys took the lap top and spent time with the manufactures to try and establish what the problem was......something way beyond me. i also called and emailed several times over that time with small issues and they were always more than happy to help and talked me through all the probs i was having. I will definitely work with the guys again!!
Review by Genises7 years ago
Just up - graded my software for Pro Tools. Usually a tricky business but was all sorted by the lovely people at Mediaspec!
Review by Parmeet Mackiewicz8 years ago
The website was easy to navigate, I found the product I was looking for quickly and the payment process was straightforward. The product was dispatched and delivered promptly, and I recieved it 2 - 3 days after ordering.
Great site, great service, great products.
Review by VirginClient8 years ago
I ordered a Pro Tools 9 crossgrade and iLok 2 with a Pro Tools student discount from Mediaspec and was very satisfied with the service I received.
After making my order online, I received a phone call the following day to check my details, for some reason which I cannot remember and the lady was polite, friendly and helpful.
My order arrived promptly, as desired and with both parts packaged as one, preventing either from being lost in the post. All around good service and the student discount is quite substantial.
Review by Catmandennis8 years ago
We've been working with Mediaspec for years now and always know they are there at the end of the phone when we need to discuss our future plans and developments.
Difficult decisions are made easy once discussed with their team and as they're well aware of the newest technology they give great advice on products we might not be too experienced with.
They're also pretty good with the coffees and the cream cakes...
Review by Borivoj Khuyag8 years ago
Excellent service with a support and advice team who are first class.
Review by Chyrelle Krebs8 years ago
Everything was great from the obtaining of a new student number to getting the order in and receiving the item surprisingly the next day!
Review by Emz Misiuk8 years ago
I had some queries before I placed my order, and my emails were all answered within seconds of being sent. Once my order was placed it took 25mins to receive a 'your order has been dispatched' email, and the product was delivered to my door by the next day!