Visited McDonald's Auburn 4 days ago. First visit there, possibly the last McDonald's.
Went to place an order at the McCafe counter but the lady said the machine there was not working. WHAT!!. McDoesn'tWork! If I wanted "to order anything" go to one of the inert unfriendly machines standing guard at the entrance. That was another 10 minutes of my life. Me struggling and watched by a young staff. Could be my age or colour or both.
At 17:04:10 with Ticket No:184, I finally got an order in for a hot chocolate and a bottle of water for my guest. The machine allowed me a choice of being served at the table - Hurrah! Now comes the fun part...waited waited waited for 15 min there was nothing coming. Oops! Did I accidentally placed an order for a next day delivery. Oh dear! Got up and went to the pickup counter and enquired if I was still getting my order today! "Yes, of course Sir! Just ask the lady at the McCafe counter and she will organise it for you" Whew, what a relief.
McShocker!! there was no one at the McCafe counter. 5 mins past and she appeared. Told her I am missing my order. "Sorry, I will get it to you shortly", says the McCafe lady.
NOTHING!!! Ahha...I know this game....the wait wait wait game.
Walked up to the pickup counter again and asked for the manager. Told her I had been waiting for 33 minutes for a hot chocolate. She went to the McCafe lady and she says, "there is no such order on my screen." What!! No McScreen!! The lady manager then made the hot chocolate and gave me a bottle of water. Ohh dear dear...there was a lump of chocolate at the very bottom of my hot chocolate, presumably the water or the milk was not hot enough.
I have some very chosen words flying through my head. Nope I am not going to say it. Still not writing it here.
McDonald's I hope you don't mind if I McNoShow anywhere near your outlets. Maybe if I have dementia...possibly...unless I get a tattoo on my arm..."No Maccas if still alive". It will make my doctor very happy.
Review by Tonybuck Grohovsky5 months ago
Tasty, hotter juicy, WHAT ABOUT BIGGER, The old big mac was big, its a joke now. never again maybe call it small mac
Review by Honeygoune7 months ago
After ordering Sausage and Egg muffin using Kiosk terminal at Belconnen food court McDonalds in ACT at 12:02pm, I waited over 10 minutes while other orders were being completed before my 1 item. When I finally received my item, muffin were not toasted as how they usually are and cold with cooked content in the middle. YUK!!! Seriously, it took them over 10 minutes to prepare 1 item and yet they still manage to stuff it up! Totally unacceptable! They should change their name to Mc S#!T. I don't think I will use that restaurant again.
Review by Librigirrl5 years ago
Safe website owned by McDonald's Corporation.
Review by Weasel Bacso9 years ago
Good easy to use website
Review by Mwalimu11 years ago
Overall a good website
McDonald's is rated 3.0 based on
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