We visited Broomwood mcDonald’s Orpington on a Saturday evening first she couldn’t get the order right after we placed the order after about 20mins the order was placed on the table ready to collect the lady still had to get the drinks a further wait I was given the order the food was so cold I asked to speak to a manager was then told he was to busy to speak to me the girl told us to take the food as I wasn’t going to get any refund or replacement food please beware at this mc Donald’s otter shambles
Review by YumnYU1 month ago
Used things are very natural
And food is so tasty
Home delivery on the time
It's a one of the famous family restaurant
I very much like a place
Review by DerryG Moya1 month ago
Well needed is this lady. She really made what normally would be a bit of a mission very comfortable for me and my daughter. Her name is Eileen. Thank you Eileen:-)
She works in Watford on St albans rd near T.G.I
Review by Tayvonn1 month ago
Was met by a very friendly smile from Jo, in the lincoln carlton centre restaurant. She was very helpful from start to finish. Food was good.
Review by Francious2 months ago
As a person with disabilities I am often rendered house bound, I use Uber eats for both myself and children if we want a treat or just fancy some fast food. McDonalds being the meal of choice in the NW1 and surrounding arears arears, however of late they send me missing or incorrect orders and are now refusing to provide refunds when I complain and send evidence of missing or incorrect items. I took my issue up with McDonalds head office and they too were of no help. As a result I have been left disappointed that such big corporations find it so difficult to find a solution to a problem that I doubt is uncommon given the amount of times it’s happened to me. So if you are feeling a little peckish and want a takeout DO NOT OPT FOR McDonalds (kings cross, Camden or Kentish town)! Unless you are able to collect because Uber will not grant you a refund after 3 or more times of complaints of missing or incorrect items. I have no removed the Uber app from all devices, and will no longer be doing business with them. As McDonalds customer services was so dissatisfactory, I will not be spending any of my income with them either.
Review by Ellenfrost2 months ago
Full of crackheads and drunks sleeping and begging for money. You dont feel safe there. Dirty n it stinks. Some of the employees are lazy n rude aswel. One meal takes 20 mins to make. Dont go to Mcd Barking. Its crap!!
Review by Oy2 months ago
I am very unhappy with the service we received at McDonald's Chester road on 11/8/19. I went to the drive thru and ordered breakfast for me my husband an 3 children. We was asked to wait in a bay which was fine apart from they took about 10 minute to bring the food out. When looking in the bag there was food missing so I had to go in. The staff was just walking past me like I wasn't there, then my husband came in because he sausage mcmuffin was dripping with grease. We was asked to wait for a manager who came an said she would change it and give us the food that was missing. She did so but with no apologies. I will never us this McDonald's again. The staff are ruled an don't care about the food they are serving.
Review by Lakijsha Huellewig2 months ago
They hardly ever get our order right and the staff seem like they need training especially in customer service
I have always loved Mcdonalds so will always return but now I won't move my car until I've checked my order is correct as I've learnt not to, to get home to realise something is missing then ring them up and my phone call just gets ignored
Review by Integer Duplication2 months ago
In his student years he worked at McDonalds ... Everyone will find a campaign there, everyone who works there is very sociable and friendly and always happy to help)))
Review by Kongmanee2 months ago
smells like your mum in here lol
Review by Alami2 months ago
The staff are friendly and the place is clean. The only thing that I do not like is the taste or the way their egg is cook. It lacks salt because it is so bland.
Review by MsJG3 months ago
The best fast-food!
Review by Cascade McAlonen3 months ago
McDonald's is the nastiest place to eat in the world. There employees are even worse. Place is never clean. Bathroom is disgusting.
Review by QualityValueShopper3 months ago
Yesterday Me and my partner decided to take my little girl and her friend for what We planned on a ‘Happy Meal’ at the Rotherham McDonald’s. sat at the back waiting for our food a young girl was screaming in the play area, after sat listening to this after 10 minuits, my partner and I, and the family behind us spoke about this, and questioned why the parent was not controlling his child!
Our food arrived and this very loud shrieking continued. My partner walked over and asked the child to stop screaming.
The child’s parent and friend stated that this is a child and they are allowed to express themselves!
A member of staff came over and who I expected would have spoke to the child’s parent, and expressed this was not acceptable, and is causing distress to other families.
As a McDonald’s representative she has a duty of care to see all customers are family’s are respected. And that this is a family restaurant not an un supervised outdoor play area.
All customers / families should be able to dine without a constant scream of one individual child. ‘ I have children’ I understand that children get boystrus as do mine, but that’s my parental responsibility to control their behaviour for the respect of other family’s vistiting for a meal.
For a member of staff to rudely intervene and ignite a situation, stating that it’s ‘only a child’ who wants to play, was absolutely disgraceful! and totally un acceptable.
I am not one for complaining, but I do believe this staff member in particular needs some basic up skilling on her customer service skills. Our family meal was totally spoilt. My partner should not have had to address the loud continual screaming, as a McDonald’s representative staff need to be ensuring all customers are respecting the the premises so ‘all’ customers can eat in peace.
After emailing McDonald to express my experience, I was dissapointed with the bog standard copy and paste email. If
That’s how they deal with a complaint I will take my customer loyalty else where. I feel
They have somewhat missed the point here. Given there is a difference between a shouting child and a screaming child!
(McDonald’s Customer Services)
Thank you for contacting McDonald’s Customer Services to let us know about your visit to our Rotherham 2 restaurant.
At McDonald’s we want all of our customers to enjoy their restaurant experience each and every time they visit. We’re disappointed that you didn't enjoy your visit today.
I am sorry if you felt that our staff were unhelpful when dealing with this situation regarding the child shouting in the restaurant. We pride ourselves in being a family restaurant and have installed play areas in to some of our restaurants so that children and parents can enjoy their time at McDonald's. Our staff will always try and assist where they can when it comes to customer behaviour however in this instance this would be a parental matter and our staff are trained to not interact to avoid escalating the matter, I apologise for any inconvenience you have been caused.
We really value customer feedback, and I’ve passed your comments to the management team at the restaurant to use as part of our regular reviews.
Thanks again for taking the time to contact McDonald’s Customer Services. If we can be of any assistance in the future, please don’t hesitate to contact us back
Review by Rachacha3 months ago
Absolutely disgusting food.
Cold food, slow service and a couldn't care less attitude.
My fourth visit there and the same problems each time. Won't be going again.
Review by Seachar3 months ago
Donate your pennies! Don't throw them on the ground, PLEASE 🙂
I stopped at a McDonald's In Sharon ville Ohio Today.
It was an odd time of day and I was actually the only person in the drive-through. When I went to hand the girl might change I dropped a penny on the ground. She graciously told me not to worry about it but I felt obligated to give her a the correct money so I open my door to pick it up and noticed there were lots of pennies on the ground.
Since no one was in line I pulled my car up a little bit past her window and got out and started picking up the Pennies. It seemed like they were endless the more I looked the more I found. As I was picking them up the girl Commented that this happens all the time that people just throw their pennies on the ground. So I picked up all that I found which was probably close to 50 of them before the next person came to the drive-through. I handed them to the girl at the window and she put them and they Ronald McDonald House donation Box.
When I went to the next window the girl said that this happens all the time and they usually send someone out to pick them up and put them in the Ronald McDonald House donation Box.
So I ask the girl the question and she replied I don't know!
I don't know either!
Thank you McDonald's employees!!!!
PLEASE, If you don't want your pennies, pay it forward and put them in the Ronald McDonald Box instead of throwing them on the ground. Thank you!🙂
Review by Pantheon3 months ago
It as ok, not the best
Review by Rozelle3 months ago
Yum Fast Food!
I guess its just Mcdeezzz
Review by Ivanete4 months ago
i really like the chicken nuggets and shamrock sahkes
Review by Tung4 months ago
Review by Bafford4 months ago
This is a review for Mc Donalds in Fraddon, Cornwall.
Fantastic. The staff are just brilliant even when it is very, very busy. They are consistency polite, personable and smile. Drive through is very quick and the coffee is always nice and hot. Food is well presented. Brilliant for a tasty treat once in a while or for that important morning coffee
Thank you Mickie D's Fraddon you make the start of my day just perfect.
Review by Kerrala4 months ago
If you like a salty surprise on your burger then this is your stop
Review by Joyrul4 months ago
Worst place for a burger always serve you freezing burgers even when asked for fresh cooked ones burger king is way better