The only issue I had with Mazuma is that I had a google account still attached to a phone I sent in, they asked me to email them back to explain how to remove it which I did. I got no reply and then they said I hadn’t replied and kept my phone.
Review by Giyani Derrow3 weeks ago
No problems with transaction.
Review by Yatri Usary1 month ago
Very prompt and professional, once the order was processed the money was in my account the same night, highly recommended
Review by Priyantika1 month ago
What a great service. Very easy to use - everything is provided for you.
Review by Budr1 month ago
Generally easy to do, Instructions were clear. Communication good.
Review by Sujud1 month ago
Very professional, the whole process went smoothly and I was able to recycle my useless broken iPad for a little extra cash.
Review by Wongrawee Protsiv1 month ago
Service is exceptional, fast responses to emails. Such an easy process. Thank you
Review by TEFLOnline1 month ago
Quoted 165 on perfectly working phone. Small water like mark in top corner with no effect on screen. Once sent away they devalued to only 45. Supposedly had scratches on screen also (I couldn't see any). Next time I'll look at selling on Facebook
Review by Biaa Syaban2 months ago
What an awesome amazing service! Thank you so much. Was so easy and for a phone that could not be used but was still working I got money for. The whole service is so easy and was able to pack up in a box from home and print the label off. Also the no postage cost is fantastic as well. What a great job you guys are doing! Well done will highly recommend to friends and family.
Review by Suenje2 months ago
Great company. Delivered quickly and what was promised.
Review by TonyTrowbridge Tordjman2 months ago
I had no use for an iPad mini so applied to sell to Mazuma Mobile! They sent out a envelope in the mail & all I had to do was pop the iPad mini in the envelope with evidence of identity, being a first customer & then send it off! I Recieved emails letting me know when they recieved it & then when they were putting the money in my account! They quoted me a price & that was exactly what I was paid! Highly recommend Mazuma mobile to anybody! Very prompt & satisfying service.
Review by Hoho2 months ago
Review by Clearflow Scharmarcher2 months ago
Easy process . Excellent service/communication .
Highly recommend and I will use again .
Review by Aileans2 months ago
Brilliant service - received the post bag quickly. Payment made the same day they received the phone. Highly recommend Mazuma!
Review by SrgX2 months ago
Very efficient great communication
Review by Sleepysue2 months ago
Good services, although haven’t refeived postpackage at the first time, but they resent me another one and also covered for post fee too.
Took less than one day to process through, money to account fast.
If any old device I will definitely choose this company again
Review by Idena2 months ago
Easy to use, prompt payment. Thanks.
Review by Enjolia2 months ago
Very organised company who don’t leave you waiting ages for a response! Very happy with mazuma I always sell my old devices here and highly recommend!! Thank you 😊
Review by Shirisa2 months ago
Very good service
Review by Malagaboyz2 months ago
Review by Snooky Popinsky2 months ago
Very Responsive and Excellent Customer Service. Fast payment
Review by Mehtaris2 months ago
Sent in 2 phones in excellent condition and wad told they had scratches and took $50 off both phones. Both these phones were less than 6 months old and had lived in cases and with screen protectors. Not worth the hassle to have them sent back so accepted offer. Apart from this very easy transaction.
Review by Kenilo2 months ago
I have used Mazuma many times but they let me down this time! I checked phone before I sent it and it was in tact! But they claim the SIM card slot was missing! It was there when I sent it! Hence I don’t trust them now and won’t use them again!! If you don’t want to pay money for a phone then just send phone back!!!
In reply to response from Mazuma I called and only accepted the less than satisfactory amount because they obviously lost Sim tray as it was there when I sent it and I didn’t want a phone that had obviously been tampered with sent back to in anything other than the original condition I sent it in! To anyone using Mazuma take a photo of what you send them as I really regret not doing that now but having sold several phones through them without issue before I didn’t feel I needed to!! But to anyone using Mazuma I urge you to take photo of condition you sent phone in!
For my part the Sim tray was there as I took Sim out for new phone and put tray straight back in the phone!
Review by Olakunle2 months ago
Simple and easy
Review by MalcolmMcFadden2 months ago
Fast response in email. Access and review mobiles very promptly. Fast payment too. Well recommended!