Bought a generator, was told part warranty for 3 years. Regulator is leaking after less than 20 hours of use, not 10 months later. They are replacing the part but I'm getting nailed for the shipping (AFTER a minimum 3 week backorder on the part)!! They sure don't tell you that up front and frankly if I have to pay to get the part (S&H) then the part has a cost and it is NOT covered under warranty. Really chaps my hide.
Review by Urnell1 month ago
Fast, accurate, great service and merchandise
Review by Discerning1 month ago
Thanks for the great products, and service!
Review by Bafford1 month ago
Product as described and very easy to purchase.
Review by Yorman2 months ago
Shopping was easy and the ladder arrived in good time. I think the ladder is very sturdy and you feel secure standing on it. The only thing is that it's quite bulky. I bought it for use behind a bar, a narrow-ish area, and it is too big and awkward. If you have space and can carry it around (it's kinda heavy, but not ridiculous), then it's a good buy and nice and sturdy, but for simple jobs (or maybe for younger people than me!) it's too bulky.
Review by Porte Bedil2 months ago
Very bad experience, placed order 7/15/2019 Arrived a month later and damaged. Emailed Jose Gallegos Director of customer support and didn’t reply to my email. Or phone calls.
Review by Dorsetchucks2 months ago
Very easy to shop on-line with and they have a great line up of tools for every job.
Review by AudioZen Kalil2 months ago
Ordered an exhaust fan. Received damaged. Took several phone calls and emails before we were finally able to get it picked up and exchanged. The new one came in damaged as well. Still trying to get it returned for credit. Have to send 2 or 3 emails before you finally get a response.
Review by Aminireland2 months ago
No issues. Did what they said they would do.
Review by Tyejohn2 months ago
terrible company to deal with. List they have Dewalt toolbox IN THEIR STOCK, take your money and never respond. This went on for months with promises, including calls to their manager of service Jose who provided lip service. Their website today still shows stock on item in question. Honestly I don't believe they want to honor price-match presented and validated. We even early on in the process both specific options for this toolbox which was also screwed up the MaxTool. In the end after 4 month wait, they canceled order and took another month to refund our monies. We still have accessory/option items which we can NOT use because we never got the original toolbox. Nightmare,, never again
Review by Sahlberg Ventorino2 months ago
good price and fast delivery
Review by JumpnJill Kichilinsky2 months ago
Great pricing... fast -- free -- shipping. I have already recommended Max Tools to friends.
Review by CustomerD2 months ago
First time ordering on MaxTool. Was a bit hesitant about it. The experience turned out to be great. Their customer service did a great job responding to my questions.
Review by Windric2 months ago
Product is great, just was not informed when it was shipped, and how long it was in transit.
Review by Shondria Schimitz2 months ago
GREAT COMPANY AND GREAT PRICES..QUICK DELIVERY ALSO..WILL ORDER AGAIN AND AGAIN....ETC..
Review by Yarun Gadwill2 months ago
great website with a ton of tools
Review by TBaz2 months ago
I became aware of MaxTool via Amazon, but I went to MaxTool's website to ensure myself that I was ordering the latest model of the Honda HRX217K6VKA lawnmower. MaxTool might want to consider updating their Amazon page for this item. Was shipped fairly quickly, although there was a barcode label snafu in Henderson Colorado. I'm happy with MaxTool's handling of my order and additional shipping precautions they took with my item. I do have a couple of issues with Honda Power Equipment though, such as not enough pictures or verbal detail on properly maintaining the engine oil level. Also their design of their 'clip director' could use improvement. When set to completely mulch, the control door does not entirely close off access to the bagging port of the mower deck, so some clippings will end up collecting in the bag area of the deck.
Review by Laventrice2 months ago
Found items I was looking for, prices were reasonable and items arrived on time in good condition. Free shipping was a big plus.
Review by Zoulla3 months ago
Fast and accurate service. Prices are fair.
Review by Dazums Calilan3 months ago
Max Tool had what I needed with quick delivery on top of that.
Review by DoñaCaite Kijewska3 months ago
It took 12 days to get my Honda brush cutter when I paid $123.00 for two day Air ! never got a response back from the company nor refund what a joke !! No communication skills don’t use this company !
Review by SkierMum Swimming3 months ago
I have been waiting to receive a return label for numerous days to return our defective product.
Review by Righetti Josefsson3 months ago
Quick and easy. Had the item in Stock.
Review by Gneff Dravers3 months ago
BEST DEAL EVER ON DEWALT 4PAK $220, NO TAX...!!!
Review by Barath3 months ago
Great transaction. Blade came well packaged, and in a timely fashion. Installed easily and has been working flawlessly.