I bought an orbital sander which malfunctioned within the guarantuee period but the following follow up was a disappointing experience.
After sending it in 6 weeks (!) went by without any updates even though I asked for it every 2 weeks. I then got my machine returned without any action taken, citing the sander was too dusty.
Especially the non-responsiveness was below any expectation, in case you buy items which require warranty I advise not to buy here
Review by RoyGG4 months ago
- I received my laptop and it works
- I got it with 30% discount.
- On web-site they write next working day delivery, but for me it took 4-5 days. I was nervous seeing the feedbacks left by other users, that I will not get that laptop at all.
- I tried to send emails and ask when to expect delivery, but my emails to their info mailbox did not reach them. Based on non-delivery reports it looks like their mail system doesn't work well, so it is probably better to call them, if you want to get a reply.
Review by Trequan5 months ago
I ordered a Kindled on May 26. Delivery time 4 to 7 days. Then I received a mail that delivery time is +/- 7 days. On June 10th still I haven't received my order... and I haven't received any mail informing me about the progress of my order.
Review by Sithamparappillai Derrow10 months ago
I have ordered one Parrot drone which has not been delivered within one month. After 2 weeks I have asked about the delivery status, the only reply was a link to the forwarder.
2 weeks later, still no refund of the money or the drone delivered.
after calling maxict someone told me will take care about my issue
I never order at max ict again, a very bad experiance
Review by Stolen1 year ago
Outstanding service. Delivery on time (or rather in advance compared to the expectations). Everything was in order.
Review by Robar1 year ago
Good delivery, on time, accurate. Shipping box was a bit bigger than it needed to be, but if that's all, I guess there's not much to complain about.
Review by Yoseli Aberamovich2 years ago
Have mixed experiences ordering here. At first you have to take the delivery window with a large grain of salt. On many occasions the goods did not arrive and after several phonecalls I got the goods or got a refund.
They are cheap but thats about as far as it goes.
Review by Canditta2 years ago
Take away from this cheating company. Package was actually delivered in 6 days againtst 1-3 based on their website.
Return is possible with 15% restocking fee.
Review by Nnenna Zajechowski4 years ago
I have ordered coffee machine on 22.05.2015.
after 5 days , I got email from this company. " sorry , the coffee machine is out of stock" and we will return you money in 5 to 10 days
I have sent email and call customer service. no one answer the phone and email.
Until now, I have not get my money yet.
Max ICT B.V. is rated 2.0 based on
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