I bought 3 different items and encountered many problems.
A. It's very expensive, which is fine, I was aware of the prices on the website. But paying 400 us dollars in pet items i would have expected a shipping with FedEx or DHL. They used US postal service which is slow and I had to pay for it.
Items were sent in different parcels, so for each package I was supposed to pay customs fee. Customer representative said items were shipped from different warehouses: not true, they were all sent from L. A.
After 4 weeks I received only one collar. The rest was shipped back to the sender (luckily, otherwise I would have had to pay customs fee on that too)
Collar looked OK but way overpriced, the company logo was stamped with a sort of film and looked very cheap. Also cheap was the brassware.
Their prices are really high but items are not worth it. Many are made in China, garments are acrylic made in China.
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South Robertson Boulevard 118