Customer service was prompt in letting me know the towel cabby I ordered recently went out of stock but that there was a similar one made by the same company. Much appreciated.
Review by Doñacel1 year ago
I have been a customer of massage tools for the past 5 years, I have purchased hot towel warmers, mag lights, esthetics carts and several other items. The quality of their products and customer service is great.
I am completely satisfied with the products and the level of customer care. If I have a question or need any assistance they are professional and efficient in responding on a timely manner. I highly recommend Massage tools.
Review by Razoux1 year ago
I love it, pretty color, well designed, easy to use and quiet!
Review by Mumma Mullah1 year ago
I am very pleased with my purchase. The ordering and delivery where precise and as expected.
Review by EpsomFD Uktamov1 year ago
Reliable, timely service, great products
Review by KazED1 year ago
Excellent products, quick delivery and responsive customer service. I highly recommend Massage Tools for all your needs.
Review by Eheheh1 year ago
Received product in a timely manner and thanks.
Review by Rila1 year ago
Love this steamer!! Best I've ever used. Extremely easy to operate, bendy top to position accurately, well made and love the different steam strength levels 1-5!
Review by WcS1 year ago
Love the new treatment table.
Review by Tumbledry Huni1 year ago
Bad experience with the company. Make sure to check the bottom of the page and the return policy, they automatically check the box that indicates you have read the return policy when checking out, instead of allowing you to do so on your own. This is deceiving, the box should not be automatically checked. They charge you restocking fees and shipping fees in order to return an item, so I ended up losing $60.00 on a $450.00 item to return it, which is absurd. There are plenty other websites that offer the same items at similar prices and have an easy return policy, and do not automatically check boxes. If the website had allowed me the opportunity to check the return policy box myself. I would have read their policy and never ordered the item in the 1st place. Be aware the checked box is located at the bottom of the page in small letters, below the button to finalize your purchase, so if you do not scroll all the way down, you will not know the box is even checked.
Review by Aamilah1 year ago
I absolutely LOVE all of the equipment I bought! I will definitely be back to purchase more things in the future.
Review by Bodruz1 year ago
I had ordered my procedure chair via Amazon and needed additional attachment. They responded to my email quickly and I was able to purchase and received by equipment in excellent condition. Highly recommend.
Review by Dipendra Massion1 year ago
Bought a handheld massager which was advertised as "lightweight"..It was huge and very heavy. I am 81 years old and knew I would not be able to use it. Followed return instructions, no return label. Also a restocking fee of 15%. So now I have to pay for returning it plus insurance plus 15% fee. It cost me money for something I could not use. Called the company and they could not care less. Told it was "company policy."
Review by Shattaole Katun1 year ago
Got just what I ordered at a fair price
Review by Bafford Melher1 year ago
I need replacement UV bulbs for my steamer and they got them right out to me.
Review by SeanBambury1 year ago
They have always given me great service.
Review by Signs1 year ago
Great site, great prices, great service.
Review by RajP Gunnis1 year ago
We are very happy with our purchase, everything arrived on time and in great condition. Thank you!!
Review by DWinick1 year ago
Great array of products and their customer service is great too. I’ve been a customer for over 10 years and will continue doing business with them!
Review by Shalin1 year ago
Great table for my new business! The customer service was fabulous when I was missing the foot control. They were on it and kept us informed of the correction being done.
Review by Jeppere1 year ago
I have owned this steamer before but it was purchased through a different company. I had to replace my old one & I found that you offered the best price, the ordering process was very easy & the communication was excellent! I did have to go one more day with out a steamer as it was supposed to be delivered on a Monday and arrived on a Tuesday instead. It also came without an instruction manual. Good thing I already had a stand assembled and I mostly knew how it worked. I really like the new upgraded version so I don’t have to listen to a timer anymore however a manual would be handy so I’d understand what the different numbers are for the energy level selection.
Review by Frauubow1 year ago
I am pleased with my new Spa Luxe Facial bed. This is a very well made piece of equipment and my clients love it, too!
If you are looking to purchase a versatile massage/facial bed, look no further.
Review by YOLANDAjamison1 year ago
Works good buy still don’t feel like it’s strong enough
Review by Somebody1 year ago
really enjoy the chair. Was a great move i made.
Review by Monlada1 year ago
I really appreciate the convenience of the store being close to where I work. There is always someone at the office store to take care of my order. I like the items I use is excellent the overall environment is easy going and perfect. Thank you for all of your support. Aloha Tamar