This is our first time to own a massage chair. While we haven’t received it yet (just ordered it today), I wanted to write and thank Tyler for his excellent customer service and help as my wife and I were considering what chair to get, and where to get it.
Excellent, excellent communication on his part in explaining everything to us, and setting my wife at ease about such a major purchase.
A+ to a great worker there!
John Barnes - Pastor, Portsmouth, NH
Review by Jerie2 months ago
Tyler was VERY helpful and patient. I must have asked 50 questions over the course of a week and they were all answered promptly thoroughly. I cannot wait for my chair to arrive!
Review by Pof2 months ago
I have owned my Infinity 8500X3 for almost 3 years now and have never had any problems with it. However, I use it virtually every day and it has become such an essential part of my well-being that I worry about what I would do should something break on it. My 3-year service warranty will expire in just a couple of months, and I am wondering if there is any provision for extending it.
Review by Laxmipriya2 months ago
Easy site to maneuver, with all chairs clearly described and priced.Best prices on the web
Honored my coupon
Great folks to deal with
Review by PotPot3 months ago
Great Customer service from Tyler.
Review by Artyco3 months ago
this Chair has been so far the best decision I made in years its helping me with my fibromyalgia pain and improving my quality of life.
Review by Hirosuke4 months ago
I was paying $20.00 for 30 mins to use the massage chair at the hairdressers. Hubby asked what I wanted for my birthday. HELLO MASSAGE CHAIR!!! I called INFINITY and it was a done deal the SAME day! Delivered EIGHT (8) days later! Delivered, set up and my body in it!! Drew was the best to work with and the delivery guys were super friendly! If you're even THINKING about this chair, call Drew!!!
Drew was friendly and helpful. He went the extra mile for me and arranged everything for us. Thanks for the wonderful service.
Review by Amott5 months ago
Tyler is a very nice guy to do business with! He wasn’t aggressive or kept pushing you to buy. I called into buy one and talked to me bout everything and I told him I have to think about it for couple of days before I can. He said no problem and didn’t get mad. After couple of days, I bought 2 from him. Highly recommend Tyler!
Review by Madhuban5 months ago
I have wanted an IT 8500 Massage chair for a while. I chatted with Tyler P to let me know when they got an out of box one at a cheaper price. He took the time to check inventory, found one, found my existing Synchrony acct. and took care of the whole transaction all while chatting on their website! Tyler was awesome, and I would highly recommend purchasing from Massage Chair store! Tyler made my day, and I will have a very happy back in two weeks!
Review by VeronicaF Ruffer6 months ago
Tyler is amazing and so professional.
That young man is a pillar to the buisness.
Keep it up buddy
Review by Toledo6 months ago
Great Customer Service from Tyler
Haven't gotten the chair, yet, so can't speak for that... but can't overstate how great Tyler was. We had a order issue with my new chair, and he fixed it immediately. Above and beyond expectations.
I'm often nervous about online purchases, but his responsiveness was exceptional.
Review by Dbautista Gass7 months ago
Tyler and Travis both helped us alot and answered all of our questions! A great team to work with-I cant wait to use my chair!
Review by MichalS Gaidai8 months ago
The Infinity Riage 3 gives a strong, thorough massage. Six of my husband's vertebrae are fused and his time in the chair has made him stand straighter, helped ease his chronic hip pain, has increased his energy, and aided his ability to sleep. The Riage 3 has relaxed me, kneaded me, and made me feel at peace. My Amish friend, who regularly visits a chiropractor and a masseuse, used my Riage 3 for 30 minutes and said it was the strongest and best massage he's ever had. He'll be back next week to use it again. Tyler, who sold me the chair, is energetic, positive, and made it a fun purchase.
Review by øzgur Popsie9 months ago
We have had our massage chair for a few years. It is an amazing chair! We love it and when friends and family come over, they love to use it also. It massages from your neck to your toes and inverts you and adjusts your spine. It also has heat. The chair is a great investment in your health and well being.
Review by Sharrin9 months ago
Luv the chair, excellent price, fast delivery, great features.
Review by Rushnah11 months ago
Tyler was a WONDERFUL sales agent. He spent lots of time with me answering my questions and helping me choose just the right chair. He even made an adjustment for me after the order was placed, when I realized I had erred in our discussion (and it impacted what the decision should be). He helped me consider financial options as well, and even sourced the best chair for me at the best price. He has continued to be helpful even after the chair was delivered, as I've been learning how to use it. He has been a joy to work with, very patient, and he likes to "think outside the box" to find solutions. I'm very happy with both Tyler, and my CHAIR!!!
Review by LarryJanice11 months ago
Everything went very good
Review by Tonycustomer Dybowski1 year ago
Store was very helpful and appreciate however delivery was day late after call from them to to agree on delivery
Review by Faramade Njezic1 year ago
Salesman was very well informed and motivated to help me figure out which chair fit my needs.
The sales side went well as he did the best he could to add on services at little or no cost.
Delivery had some issues but the store has done their best to resolve the problem which was solved.
Excellent product and excellent sales company
Review by Color Wharing1 year ago
Great chair. Great customer service!
Review by Lenco1 year ago
Drew Stamp was very helpful when I ordered my massage chair. I am loving my massage chair
Review by Nerly Karstensen1 year ago
I have a very old house with non standard door sizes. The Massage Chair rep got me the help I needed and was able to deliver the chair in 2 pieces and the white glove service was able to put it together. The reps were super helpful. I highly recommend getting your chair here and make sure to get the white glove service.Well worth it.