I received a call back from Martz but made me to feel like it was my fault alerting the bus driver that someone was smoking. The smoke bothered not just myself but the persons in front and across from me all complained about the smoke. I set only 2 seats behind the driver.
Nevertheless, i didn't pay for a bus where there was smoking or an 45 minutes late arrival. He could of apologized with a courtesy discount of some kind.
Review by Veronna1 year ago
I am a commuter that lives in Effort. I've been traveling with Martz for years. As you probably already know, many of your drivers don't like driving downtown. We finally have a driver that loves driving from Wall street to Effort and you are cancelling the only bus that can get us home from the downtown area. Why are you doing this to us?
It took me years to be able to change my hours at work so I can leave my job on time to get the only bus that leaves from Wall Street. And now it's as though you don't care. Why is that? Is it because the bus isn't uncomfortably packed and you're not getting enough money? How can you do this to people?
Instead of cancelling all Wall street buses to Effort, can you try changing the time? Most people get to work too late to leave at 4:30. Can you try changing the time so that more people will be able to catch the bus?
I'm sure you've gotten other emails about this. If you don't want to be bothered with the run from Wall street, can you get another bus company to help?
Please don't leave us hanging out there with the only option of getting home is taking a train to the Port Authority which will take more time to get to and even more money out of our pocket trying to get home. Please remember you are giving us less service, raising the ticket price and making us have to pay more to get to your bus!
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Old River Road 239