The driver turned around and went back through the tunnel to Manhattan with no explanation. I was 2 hours late to me destination.
Review by Lizzyloo Kuzhel1 month ago
Awesome bus line been taken it since1994. Thank you.
Review by Foreignsabya1 month ago
I found the drivers both ways to be neat & professional. It was the first time I parked my car @ Mt. Pocono stop & I was pleased every detail went so smooth.
Review by Lollz1 month ago
Very reliable but also very expensive.
Review by Disquera Tricki1 month ago
Clean respectable service, very good times, respectable prices, and great staff. I wish everyone could travel this way through martz. also the buses are very nice and updated with chargers and air conditioning.
Review by Yusha1 month ago
While the transportation services is good, the facilities lack paid parking. The web page design and functionality is low level and not up to modern standards.
Additionally the cost of the transportation between NYC and Scranton is too high, l because Martz has a bit of a monopoly on the Northeast PA market.
I try to use Martz as a last resort when traveling to NYC. I would use Martz more often since I travel to NYC for work if the cost was more afforadable.
Review by Shawnlese Hillreiner1 month ago
Drivers are friendly and bus is usually clean. Sometimes the WiFi isn’t working.
Review by Mookita1 month ago
Very Good on time Service. Buses were nice and clean.
Review by Sulugia Vargonaite1 month ago
U guys are the best
Review by Flamewarden1 month ago
Review by Cominetta1 month ago
Even though we had bought tickets for a specific time, we were made to wait almost 2 hours for the next bus (while 8 months pregnant and with a 1-year old in tow) because they'd overbooked the bus. Apparently it's "first come first serve" but that was not at all obvious when I purchased the tickets. We even showed up 20 minutes early.
Review by JanicePantoja1 month ago
The Martz bus is great. The buses are always come on time and leave in time. The price for the commuter card is absolutely great to travel back and forth to NY.
Review by Harveys1 month ago
Buses are clean, and safe, drivers are clean and on time. Appreciate your business in our community.
Review by Kli1 month ago
Drivers are great, but we do get super old buses every so often that sometimes dont even have air running!
Review by Coimbra1 month ago
I have chartered with Martz for over 20 years. Their service is the best. The ladies in the office help me to set up our trips. The bus drivers are friendly and assist with all my needs. Having free WiFi is also a plus.
I also take bus trips to Atlantic City on a regular summer run. Great service.
Review by Vinaya1 month ago
I've been riding with Martz for over 25 years and the service has always been excellent. The drivers are excellent and polite.
Review by Sheanay1 month ago
No problems .
Review by DavidInKy Traitor1 month ago
Martz has been providing great service from NYC to Scranton for years. Love hopping on, sitting back and enjoying the ride. Thank you, Martz Trailways.
Review by Mumm Tautho1 month ago
Drivers always drive safely and arrive on time
Review by Coincidence1 month ago
Always a great experience. My only comment would be about the horrible parking at the Scranton bus station.
Review by Anoojkumar Miderski1 month ago
Martz always got me to and from my destination safely n smoothly I've lost items n they were returned I've gotten into disputes and they were very professional n polite I know I can be a difficult passenger however they deal with me with patience n tolerance from the time I board n get off thank you martz now all my family takes martz cause we love indoor water parks thanx again see yall soon
Review by Luceen1 month ago
We have travel to NYC a few times a year and for the most part it is a good, safe trip. Our last trip wasn't as efficient as other times, but we would definitely use Martz again for the trip.
Review by Astral1 month ago
I have waited in line at Port Authority for an oversold bus on a number of occasions. It is 2019 and Martz has still not figured out how a reservation system should work.
What's worse is that a few times where i've ended up on the bus, I have sat next to someone who was spilling into my seat.
The cost of Martz is higher than Greyhound, Peter Pan, Bolt Bus, and Megabus to cities such as Philadelphia and Boston. If these companies are making money, then Martz is making a killing and still not providing a decent travel experience.
Review by Bartman1 month ago
The drivers are always respectful and helpful. They get you where you need to go while you relax. I do wish they did not keep the buses so cold in the summer.
Review by Latwana Loukakhs1 month ago
Out driver was very, very good. And very personable and helpful. His name was either Rob or Ron- I couldn’t see the last letter on his name badge.