Great mattress at a good price and very helpful store personnel. Have bought three mattresses from them and every time it’s been a good experience.
Review by Lauraine Nikraftar2 months ago
I had great experience at the Avon location. Doug was very knowledgeable and informative. Purchased my first mattress today, I am 100% happy and satisfy. Can’t wait to sleep!
Review by Bafford2 months ago
Great customer service and friendly. Very helpful!
Review by Boya2 months ago
So the people at Mark’s mattress are super friendly, helpful and knowledgeable- especially Matthew- and they have a pretty wide variety of excellent mattresses with prices to fit every budget.
Review by EastHaus Turbeyfield2 months ago
The salesman that approached us was super friendly and at first seemed to be knowledgeable about mattresses. But as we continued to discuss options it seemed that he was just good at saying what he thought we wanted to hear. I'm not sure he really knew much about his product. he changed the pros and cons of certain types of mattresses to just sell something.
I felt the prices were reasonable so if you already know what you want then they would be a good source. I did end up buying a mattress and have had it for 30 days with no issues presently.
We were going to buy additional mattresses for my kids but after being there for over an hour and haggling over prices, he realized that they didn't even have the mattresses he was selling us and no plans to get that mattress any time soon. Seems like he should have checked inventory--it's right at the back of the showroom in plain sight--while waiting for the manager to approve or disapprove the price.
I did not appreciate the push to get me to give them a 5 star review. I felt that if they gave me good service and a good product they wouldn't have to coerce me to give them a 5 star review. that issue came up several times with the manager and salesmen..."We'll give you a discount if you give us a 5 star review"
Review by Molebogeng Dinic2 months ago
Bought a new mattress and adjustable frame from Mark’s in Crawfordsville, IN back in April.
Absolutely love it. Most comfortable bed I’ve ever owned. Thanks sales rep Candace and Mark’s Mattress Ouutlet.
Review by Raghusrinivas Conigley2 months ago
Great experience. Nick showed me different mattresses and had knowledge on each specific mattress. I ended up buying a king size with the adjustable base. Highly recommended 5 Stars
Review by Dariella3 months ago
Doug was super helpful and very professional. I will tell family and friends to shop at Marks and ask for Doug if available.
Review by CWoodward3 months ago
Good people and good mattresses. I had an issue with a mattress I purchased and they quickly fixed the situation. Make sure to inspect the mattresses carefully, other than that this is a great place to get high quality mattresses for less.
Review by JohnDoona Ebbarta3 months ago
The mattress is so comfortable. We love it! And the salesperson, Matthew, that helped us, was very courteous and nice.
Review by JayEffBee3 months ago
Doug was very helpful and did an outstanding job of explaining things! Personable and knowledgable! Candace was awesome! I got the mattress i wanted for me! Nothing high pressure, and prices were unbelievable! I recommend this place for mattress buying!
Review by Kinisha3 months ago
The young man really educated us about matresses. He was sincere and polite. I feel we got what we were looking for at a fair price.
Review by Fuego3 months ago
Got a mattress with ease and a great price. Very easy to work with!
Review by Svetlsna3 months ago
The promise of what product was and said they would set up in the house. Deliver but was told they didn't know how to put it up. This was a promise by the salesman as part of the package.
Would not buy from here or refer others to this business,
Review by Judonna3 months ago
Great deal and met our needs
Review by Shiralee4 months ago
excellent service, great selection and excellent sales people.
Review by Hazra4 months ago
friendly and really good service
Review by Miracle4 months ago
The guy working was very kind and made us laugh and helped us out on which bed was perfect for us and got us to get the perfect pillows we needed with the bed!
Review by Bandono4 months ago
Ryan helped us chose our mattress. He was friendly, knowledgeable and gave us many helpful hints to guide us to the correct mattress for us. We feel like price wise we got a very good deal. The delivery guys called to see if they could come early which was perfect timing. They were very friendly, removed our old mattress and set up our new mattress quickly and with out any issues. We have been sleeping much better and have had a marked decrease in our aches/pains. We made a great decision purchasing our mattress at Mark’s Mattress. When we need a new mattress in 15+ years we will go back!!
Review by Globaltec4 months ago
The warranty is twice as long as competitors. And I saved money.
Review by Airne4 months ago
Robin, the store manager, has been amazingly helpful. I appreciate the customer service she provides and going above and beyond for us.
Review by Bethen4 months ago
Excellent!! Very knowledgeable and friendly staff..
Review by Quayvious4 months ago
Great help from Austin!
Review by Svea4 months ago
Had an amazing experience with buying a mattress and pillows
Review by Delivery4 months ago
My experience at the store was great and I absolutely love my new mattress. I’ve had it now for almost 2 months and I’ve been sleeping better than ever!