Just recently, I select this broker to trade Forex and CFD.
The team is professional, the trading platform is user-friendly and the tools are very useful. I am happy with the choice made so far.
Review by Sumathi3 months ago
At the beginning it was a bit "like any other broker".
The website seems to be normal, nothing special but, when I received the first call from the account manager, my opinion about them changed in a moment. The person on the lone was very professional and didn't ask for my money first (very unusual in this industry), after he realized that I really understood everything he let me to go into it (even that I told him that I have no problem to start with a low amount first, he said "no, you should understand what are doing and where your money is before that").
I have been trading for 4 months now, took some money out more than twice, happy for now.
Review by Snydefirmaers4 months ago
POSITIVES: Very well made interface on the website and on the iPhone app. Easy to open and close positions fast, update stop loss and take profit. It's also possible to close a position partially. I have never encountered a problem with execution on this platform. Customer service is fast through live chat and they answer competently.
NEGATIVES: The rollover fees are so high that the platform is not suitable for anything other than short term trading. Holding anything is a sure way to lose money. You want to own some stocks? Pick a broker that only charges a one-off fee (they do exist). The indicators are lacking. For instance, you cannot have more than one moving average at the same time.
CONCLUSION: In my opinion the rollover fees are what kills this platform, which is not bad otherwise.
Review by Kellilee4 months ago
I have not really had a bad experience with this broker all seems to still be going my way since i started using them 5 months ago. the interface is user friendly and with the fib fusion strategy i make thousands of dollars on a weekly basis. To enjoy you actually need a working strategy and i recommend mine just do a Google search for it..
Review by Slobmom Jaskolska5 months ago
I can not buy or close palladium.
Also some currencies i can not close or buy.
For 2 weeks now.
Somebody give me please a answer why is this??
Review by Jitze6 months ago
Very bad! I’ve been trying to login to market.com app for the last two months but it kept on saying “under maintenance we will be back soon”
Review by Bafford6 months ago
Do not trading this Markets.com
They only take your money.
I bought natual gas 2.509....quantity 8000.
And going up 40 points more but
still my account -92.pounds
and it is drop back same position which I bought first original point but - 313 pounds.
Currently I still stuck and trading going on...
This is real and I don't know how to treat this situation...
However DO NOT TRADING THE MONEY IN MARKETS.COM.
THEY ONLY TAKE THE MONEY WITH STRANGE RULES (Like Rollover contract)..
Anyone can advice me about PAYBACK LTD?
I have another case with Markets.com take money over 900 pounds..
I already asked investigation weeks ago but still I don't have answer.
I set up stop loss point but suddenly they take momey and trading changed to up.
I asked investigation but they didin"t
Please if you are trading Markets.com at the moment then check and take a capture about stop loss you set up. otherwise your money will risk like me.
Please watch your stop loss.
Review by Szum7 months ago
Thus far my experience has been extremely positive; I have doubled my money within a month and not have experienced a single point of concern. Most of the negative feedback and concerns raised by other users have been the result of misinformation and/or a lack of understanding. Brokers like these are held to a high standard and it shows with Markets.com
Review by Delukshan Susshine8 months ago
You need to be sensible with your money. especially if the hidden rates that aren't as displayed puts you into catastrophic loss upon entry of a trade.
Choose another broker
Review by Anjum9 months ago
This platform is borderline fraudulent. Spread is two times what other platforms have, and they have a ton of hidden fees for keeping positions open. Go for etoro or literally burn your money to keep warm, you’ll be better off.
Review by Neyaz11 months ago
when people start to trade currencys on the forex they need to understand that by trading with a broker on a spreadbet account you arent actually dealing way the stock market your pretty much only dealing way a bookie. it doesnt matter whether you trade £1 or 1 million, your trade WILL NOT alter the direction of the currency that you are trading, i really cant figure how spread bet accounts in the UK are even legal as everything is designed against individual traders which is why pretty much the only traders that really make any money are brokers as there trades are registered on the stock exchange and when you look at the money these brokers invest in a currency on a dailly basis then its enuff to make the market spike enuf to take it past any stop loss that u might have hence you lose your money.Also i have just noticed that markets.com has just introduced another charge called a conversion rate which is actually higher than your spread, i think considering how unfair spread bet accounts actually are this extra charge is a total disgrace. Spread bet accounts arent actually legal in many countries and believe me i can understand why, as its a UK legal way of taking peoples money from them at ridiculous rates
Review by Shunahsii1 year ago
I LIKE IT!!!!
Review by Enzo1 year ago
Market.com gave me 3 times the compensation, because Amazon had a big drop and I lost your trading account.
Anyone can contact me if got the same experience on 16 Aug 2017
Abnormal price changed .
Rejected your positions.
The spread changed suddenly.
I don't believe markets.com any more.
Review by Zuxian Swanie1 year ago
They will not refund my money because I have a C/O address. In due course, I made a bank transfer so I could get my money back. In order for me to receive the money back, I must provide them with social security number and copy of the passport on the person I live with. The person has nothing to do with my finances or bank account.
Very poor service.
ANSWER to Markets 2018-08-23:
I have contacted your Support team many times. They have received a copy of my passport, driver license, bank account statement. Still your Support team will not repay the amount on my account to the same account number as I pay to my Markets account, because I have a c/o address.
I will not use any more of my time to talk to Your Support team and Markets can keep my £50.
After I have written this review, Markets.com has refunded the £ 50 they owe me. Thanks.
Review by Guisele Shennett1 year ago
Review by DOldfield1 year ago
Live chat that responds within a couple of minutes (I have contacted them often so it was not a lucky accident).
Decent tools (charts show trading volume unlike some), and the "trading central" feature, which displays support and resistance levels and pivot point, is nice to have (but not available for all instruments).
It's possible to close only part of a trade (say you have a CFD on 4 shares, you can enter how many shares you want to close). This isn't available from every broker and very valuable if the market is not going your way and you want to cut losses and reduce risk but keep something going.
I like how you have quick access to instruments under "52 week low", "52 week high", "top fallers", "top risers", "7 day uptrend,", "7 day downtrend" etc categories. This can help spot opportunities although it cannot replace personal research.
The webpage sometimes stops responding properly (won't display the price chart anymore), and on refresh I need to log in again. This isn't good in a context where certain actions can be time-critical.
It's not possible to close multiple positions on one instrument at the same time (for instance, you have 5 trades on Microsoft opened at different times, and the price is going down, you have to close them one by one and meanwhile the price drops. Some brokers do that better!)
The phone app is poor. It's usable but lacks some information, for instance your opening price only appears in the position edit window, and that cannot be accessed when the market is closed. Well sometimes you want to review your trades while the market is closed! It also displays the chart full screen only when you tilt the phone horizontally, and then reverts for no reason. Also, you cannot display any TA indicators on the chart on the mobile app: no RSI, moving averages, etc (on iPhone anyway, don't know about Android).
At some point I received an email from markets.com informing me that crypto positions would be automatically closed after 10 days, EVEN positions opened prior to this disposition being announced. That day, I decided I would never trade cryptos again on markets.com and lucky for me, I didn't have any open crypto positions (I use this website only for stocks, indices, forex). I was not personally financially affected, but I feel for the people who lost money because markets.com changed the rule retroactively and betrayed their trust (there is a review on here where someone says they have lost 10K). While I didn't personally lose money over this, I still received the shocking email and this is taken into account in my star rating. I would have given 3 stars at least if it were not for this awful breach of trust.
They are ok for certain things but for cryptos look elsewhere. And do not trust them with large amounts of money because when you read someone lost 10K, it is TRUE. What they've done with cryptos, who's to say they won't do it with certain stocks one day? They probably have some small print to cover it too, but it is still very wrong.
Review by Thorvald1 year ago
I have been using Markets.com for just about 1 year now. The user interface of the website is very good and easy to work with. However the mobile app is not so good, this does not bother me as I use yahoo finance to track my holdings.
I have contacted markets.com a couple times and they responded with in a day with a good answer.
A lot of people have given a bad review of this website a bad review because they do not know how margins work; they think their account was closed for no reason......
I am going to continue using Markets.com for the time being.
Review by Iraina Chave1 year ago
very complicated platform
Review by TeresaMcauley Krekt1 year ago
1 star is to much. They are just very smart criminals. Try and check the adress on the homepage, it is fake, the help-support do not eksixt. Hope the Police are doing a god job and soon put them behind bars.
Review by Markopolis1 year ago
They suddenly changed their terms and condition on cryptocurrency and closed all my positions. Now you can trade weekly Mon-Sun. #SCAM
Review by Attyyah1 year ago
Shut down of instruments before communicating to customers, withdrawal errors, poor customer support + after you sign up several people start calling you in marketing purpose. Stay away.
Review by Missie1 year ago
One star is one star to much ; Markets.com is SCAM
Unstable trading platform. When ever there are major movements on the market, the trading platform stops working, and a restart is necessary. ( up to 30 restarts per day)
Support is incompetent; when you report an immediate problem they return 2-3 weeks later ... “ we haven’t observed any errors - have a nice day”
They are changing termes and conditions for trading randomly in there own favour.
They are also manipulating with the spread.
My contact info was apparently sold to 3.party; I started receiving numerous calls when I signed up with Markets.com
SCAM - stay away
Review by Damyn1 year ago
they are not to be trusted they stole £1000 from me can not get it back i have been trying to get my money for the last 4 month ,if you look at the account your money is growing by 100 per cent but you can not get a penny.please avoid them .
Review by Yianni Castellone1 year ago
Markets.com automatically closed my 'Sell' position for Litecoin (USD) at 54.73 USD on 14.09.2017 at 13:25 but the price was below sell price was below 51 at that point of time and the spread was 0.80. I have screenshots to prove my case. They caused me 20 Euro loss and if that position wasn't closed by them on purpose, it would be +90 Euro profit since the price continuously decreased to a level of 36.00 USD.
I got in touch with the support team and they said that they will tell me what the exact price was but a few minutes later they answered me saying that they cannot reach that data!
Markets.com owes me 110 Euros at least.