I was very excited about this store when I found it on line, but after my purchase was dissapointed because I spent $50 on a toy and it wasn't what my son had asked for but since it was a surprise I couldn't have him see it online. He opened it and realized it wasn't real cases and asked me to return it. The toy was totally unused new the only thing we removed was the plastic. The store didn't want to exchange the toy for another one, of course I won't be buying from them in the future.
Review by Kenyoda2 years ago
I am currently staying in Maryland and wanted to order using my Australian travel card loaded with US dollars. Goods to be delivered to Maryland address. I could not enter my billing address as it is in Australia. Although you list a help number to call you are not taking calls and refer customers to an online help service but that is not working either. Very unsatisfactory.
Review by Marlindo Labek2 years ago
We live in Madison so travel to Chicago frequently...the Marbles store on Michigan Avenue is a must. We love the unique and high quality games for kids and adults alike. Ordered online for the first time and was pleased with the process - our items arrived two days after ordering.
Review by Melwani2 years ago
Item out of stock,notified me when in,fast delivery time and loved the mini luge!made me a very popular Aunt!
Review by Mendia2 years ago
Great products delivered in a timely manner. Thank you
Review by Yemici Karameldeen2 years ago
I love games, so when I discovered this store, I was so excited!
Review by JkaW Odoso2 years ago
Love the fast shipping and the game
Review by Claylon2 years ago
Exactly as presented, timely delivery, A+.
Review by Graskaas2 years ago
Site got hack last year between Feb-Dec 2016 and it took them April 2017 to notify customer. Funny enough, my credit card was compromised around Nov 2016 and my bank caught it in time. Their email that they sent to notify me had a broken link that took me to some random website and the correct link to me to their store with no SSL for encryption!
Review by Kroko2 years ago
Review by Velyn2 years ago
Love the website, the explanations about the games, and the delivery was fast. Everything was as described and in good condition.
Review by Crusader2 years ago
Order a game. The requirement for free shipping is great. Almost everything was a smooth transaction, except I tried to sign up for their newsletter for a 10% off coupon and the website gave me an error.
Review by Faisol2 years ago
I enjoy playing every game that I got.
Review by Rashunda2 years ago
Great game for family get togethers
Review by DirtyNutella2 years ago
Had no problem navigating the site and ordering what I needed. Then it showed up quicker than told.
Review by Julitta2 years ago
Unfortunately I do not have a good review. I ordered a game to send to my nephews for chritsmas and after a week or more I received an email stating that my order was cancelled as you were out of stock. To me, that is unacceptable, If that was the case, then why accept new orders of that item. Why guatee that it will be delivered. Why was not I given the option to see if I wanated for the item to be been delivered soon after christmas or provide me with a date when item was back in stock. I had no options given.
Review by Thevashnee2 years ago
I have purchased a book and game so far, and find i I am really making my brain think, and I love that. I would be buying so much more but I find the prices of items, very unaffordable, which is unfortunate.
Review by Ndiphiwe Coppello2 years ago
An item I ordered went out of stock, but that didn't stop it being fulfilled to many customers who ordered long after I did.
What did they do? They said sorry that it was out of stock "when I ordered it", shipped my incomplete order and offered me discount code that doesn't work and would have been of less value than their standing discounts available to the general public.
My correspondence was then ignored, so I received a partial order which I would have cancelled.
Dealing with that situation took another 2 weeks and then the customer service agent "Riley" got rude explaining that they had access to previous communication and that I was choosing to be upset. The arrogance was astonishing considering I too had full access to all previous communication and was actually aware of what was in it.
This experience will prevent me from dealing with this company in the future. This is the worst customer service I think I've ever experienced, and I'm usually a care-bear.
Review by Stateside Stickle2 years ago
My grandson loves this toy will order products in the future
Review by Septe2 years ago
Great store! The employees are very knowledgeable about all of the games and they are very good at helping you pick, apropriate games for ages, etc. Love this store!
Review by Conard Wente2 years ago
Fast shipping would buy again.
Review by Disdain Derrow2 years ago
The make is good and neat. Could be interesting if more challenges can be added
Review by Probs2 years ago
Expensive and took forever to arrive
Review by Ruudemetuut2 years ago
Marbles is a fantastic store. The games are extraordinary and cover all spectrums of life from playing it forward to skill. When I lived in Chicago, we frequented the store often. I have never been more impressed with the quality of the product. The service is extraordinary. What's not to like??