The delivery of the car at our apartment was two hours late. After 1 hour the car broke down and the bottompart fell down on the street. They sent a truck to tow the car away. However they managed to make a preliminary ”repair” so we could drive the car back to our apartment. That was a scary experience. The next morning they delivered another car to us. Even this time the car was delivered much later than they promised.
Worst carrenting experience ever.
Review by Msrj3 months ago
Excellent service. The car is exactly as described and fits my needs better than the one I chose. I will be extending my rental with Marbella Rent a Car!
Review by Ywain Garus3 months ago
Good company, good car. I enjoyed the service.
Review by Willyzh Safronenka4 months ago
To be my first time to rent a car, they made me feel safe, I recommend purchasing the insurance against Shocks and others for better peace of mind
On the web page you should indicate the car's deposit price, it was not ther until the moment of the contract you find out
Review by Mercilessmings4 months ago
Great rates, great service, what more could you ask for!
Review by Jo4 months ago
Great customer service! Replied very quickly to all my questions, and helped me save extra money. No hidden fees and you know exactly what you will get. I highly recommend them.
Review by Valann Wongwutthichot5 months ago
All good, many thanks!
Review by Shyela5 months ago
Good service. No problems at all.
Review by Jhonnell5 months ago
Thank You for Marius and Paco for good service and information. Though there were some problems, everything went fine!
Review by Fairymahal5 months ago
Easy to get to car storage venue and back. Friendly staff and the best prices I found. Will definitely rent from this company if I return to Málaga again.
Review by Barkan5 months ago
A full service rental car company with a great fleet of well maintained vehicles. Great customer service.
Review by Cihan5 months ago
I rented a car for two days for €70 and paid by cc. I needed to change the rental period to just for one day rental. This was no problem. When picking up the car I asked for a refund because I only wanted to rent the car for 24 hrs. Marbella rent a car deducted €25 of the price and then told us that there was no insurance booked for this car and if we wanted this we had to pay €25 for carrosserie insurance and €14 for glass insurance! So in the end we paid for a rental car for only 24 hours €84! I felt scammed!
Review by JeanCustomer6 months ago
Excellent experience, got upgraded for free to a better car, no hard selling of excess waiver insurance (I purchased elsewhere), no crawling over the car on return to find scratches, very efficient minibus service between office and airport, friendly and helpful staff.
Review by Djeljadin6 months ago
Very good service. Ver kind pleople, perfect costumer service.
Review by Scubamidge Regiment6 months ago
Excellent - easy to use and no complaints
Review by Bafford6 months ago
Booked through zest rental cars for Gibralter car hire, Marbella rent a car was the supplier, pick up is at the Santa Barbara car park approx 250m from the airport, when you get to the car park Marbella rental have no office, no signs, no info that they
operate from there, we waited in the rain for
20 mins in the hope that someone would
turn up to supply our car, we waited in vain
Marbella rental and was told someone would be there in 10 mins, another 20 mins
later a gentleman arrived , no hello no sorry for keeping you waiting in-fact no communication at all apart from the words passport, license, credit card, all paperwork done from the boot of his car, and he made it quite obvious we had dragged him from his lunch and that he would rather be somewhere else.
He gave no info on where to park the car on return or where to put the keys, nearest petrol station to fill up, if I hadn’t have
asked we wouldn’t have been told, he didn’t want to walk around the car to agree on
what were existing dents and bumps, I was
told take your own pics, to say this person was as grumpy as hell is an
understatement, customer service was definitely not on his radar, anyway off we go after an hour of hell,in the car no aircon was needed as it was raining and chilly but the next day the sun came out and it turned warm, aircon was useless it needed re-gassing, screen wash was empty, fortunately we were staying in a villa so a splash of fairy and water did the trick not the sort of thing you expect when hiring a car, so to sum up stay away from Marbella rent a car if you can we had a throughly unpleasant experience.if I could have left no stars I would have but it won’t let you.
Review by Nacho6 months ago
Good customer service
Review by Cieamauda Brustolin7 months ago
Good service from the company and we were overall happy. Only negative was that the car smelled of smoke from cigarettes.
Review by Gulay9 months ago
easy to rent a car without restrictions!
Review by Packe Mcilvenny9 months ago
Very good service and good prices
Review by Conniesue9 months ago
We dealt with Manuel Santos at the Gibraltar Airport/La Linea location. Very honest and helpful. Excellent service and very reasonable prices. Would recommend Marbella Rent a Car to anyone.
Review by Ronequil1 year ago
Marbella Rent a Car is rated 4.0 based on
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Carretera Guadalmar, 4 y 6 Polígono Industrial Villa Rosa