good job from every one when I set up my account thank u
Review by Lesrocc1 week ago
I paid my whole year in full, yet every month or so, I get another bill for approximately $45.00. Why does the price continually increase when I was given the total amount and I paid it in good faith? If this continues, I will be switching back to my old car insurance, who never gave me any problems. Their quotes were honest.
Review by WEBCLIENTReid1 week ago
This is an excellent and honest insurance company.
Review by PaoloAlto2 weeks ago
The rep I spoke to was very friendly and was able to answer all my questions.
Review by Jelson2 weeks ago
Im scheduled to get a replacement roof next week and waiting on the 2nd check that they have supposedly sent because I never received the first one they supposedly sent. Here we are 7 days shy of one month and still no check, meanwhile my roof is getting worse.
Review by Lizardstein Riching2 weeks ago
Luckily I had no interaction with MAPFRE during my enrollment....so it is really kind of hard to rate them. Would have kept my insurance needs with MAPFRE if your home insurance rates were more competitive....very expensive.
Review by Shavarnte4 weeks ago
Bought auto insurance October 12. Was told by AAA agent that the printed policy would be mailed to me within 5 days.
I got a bill for next months payment on October 18(day 6).
On October 24(day 12), I went to the agent's office and their receptionist printed a copy of my policy for me.
On October 26(day 14), the printed copy arrived in the mail.
A wise person is not going to pay a bill that they don't know about.
Also, not having documentation would have made things more difficult if there had been an accident in those two weeks.
Review by GenGen1 month ago
I have not had the best experience with mapfre but I mainly blame the agent I was with.Hopefully now that I have changed agents things will be better with this company.
Review by Adarabeth1 month ago
Very nice fantastic
Review by Zerbini1 month ago
Not a happy customer!
I put a claim in August 5th , someone hit my car when she got out of the parking spot . It’s September 20th and is not resolved yet
Review by Bodwell1 month ago
Mapfre is doing a good job in staying true to common values in a market where values are getting harder to find. As a market leader it’s important to recognize the big picture - the cause and effect. Sales is connected to physical damage and both are connected to the customer. Severity management is important for all of us, but severity suppression tends to develop if severity management is pushed to hard. Nine times out of ten that doesn’t show up as an in your face complaint - people just leave.
Review by Harshbargers1 month ago
I have a high end MAPFRE auto policy for four vehicles at the least premium expense in the market....consistently year after year. No surprise increases as I have previously experienced with other insurance companies. Prompt responses to all my emergency needs and appropriate answers to all my questions. All of my referred acquaintances (31) have repositioned their insurance needs from other companies over to MAPFRE ... the MOST TRUSTED.
Review by LanceLawson Nektarijevic2 months ago
Its very respectable staff and fast anser help full good prices .
Review by Haircuts2 months ago
My son just purchased his first brand new car and we have been working with Michellene Cyr as our insurance agent. She is ABSOLUTELY AMAZING. I have been in retail business for over 30 years and customer service is the MOST important part of working with the public and Michellene's customer service goes above and beyond. She responds to E-mails promptly, she's extremely knowledgeable and just a joy to work with. Thank you !!
Review by Marion2 months ago
Great service and fast response , I will say. l got very good Quote , thanks
Review by Funm Allison2 months ago
The ease, knowledge and timing was fantastic!!! And savings to boot... thank you so much!
Review by Queenmary2 months ago
It was easy to request a quote and I received an instant response in the shortest time possible. The follow up response from the agent was outstanding, so the decision to switch was not difficult.
Review by Teleforge2 months ago
I just signed with your company so I am not wqualified at this time to have an opinon.
Review by Kottoman Espenshade2 months ago
Review by Dezeus Pigache2 months ago
YOU CANCELLED MY INSURANCE BECAUSE OF DUI. I WAS GIVEN TOO MUCH MEDICATION BY A NEW DR. NOT MY FAULT. HAD A SEVERE REACTION.
Review by MommaT2 months ago
We had you before we moved away an were happy an when we moved back we went back to you
Review by SamanthaElaine2 months ago
Jackie was very helpful and professional. It was a pleasure to deal with her.
Review by Cyclest3 months ago
I am extremely happy with professionalism I received at Greylock Insurance Agency from Dawn Espinola. Dawn provided excellent service and found me a better homeowners policy than I had saving me over $200 and over $600 on my car insurance. I would highly recommend Greylock to everyone.
Review by Nirvik3 months ago
Commerce/Mapfre has been my car insurance carrier for 20 years. Wonderful service and great coverage. It’s so important to have a company that will be there when you need them.
Review by Briid Schlose3 months ago
Signing up for car insurance was incredibly quick and easy!