Quick live chat service that sorted my enquiry with in a few minutes. 👏🏻👏🏻
Review by AlohaOrchid1 week ago
Awful lost a few bets won one closed, tried to withdraw blocked with no warning then get email asking for some very intrusive documents including wage slips, records on property sales, tax returns, bank statement- backed down after I lodged complaint but joke of a firm
Review by VSomerset1 week ago
Made a mistake with a bet doing 3 doubles instead of 1 treble - called them to ask if they could kindly cancel it but told NO and I should be more careful next time.
Found the customer service team rude and abrupt.
Then the suspend my account and I have emailed in all my documents and still not heard back.
I have deposited around £200 and had a balance of £100 and open bets so I will not be letting this go at all.
I hope they can turn this around as I quite like the site and understand there will be some issues with service from time to time.
Review by JohnTyler Kristovich1 week ago
quite good although not the fastest site out there
Review by Anniegreen Prokulski1 week ago
very happy with the slots!
Review by MichealMcallister Sylwar3 weeks ago
Really strange rule regarding the free bet saying it must be paid via bank card and not PayPal. Not a fan of how you select you stake for each bet. Other thank that it's ok but not the best website I've ever used
Review by Thachaya3 weeks ago
Great site highly recommend.
Review by Jerryedwards Mahieux1 month ago
Excellent service and platform for bets
Review by Mredy1 month ago
Overall the website seems fine however they take ages to withdraw to money. Still waiting for my withdrawal to be processed and it's been 3 days. Not good
Review by HelenJHumes1 month ago
Great support. Good bonuses. I really enjoy the site . Quick withdrawel also. I just had good experience when I reached out to support. Very fair site. Will stick with these guys for sure.
Review by Kennametal1 month ago
Betting options are okay great customer service LOL
Review by Hageshii1 month ago
Within three months I’ve gone from recommending Mansion Bet and praising their fast withdrawal period to writing a one star review. Today I deposited an amount, no problem but to withdraw I’m required to provide this, that and tother. Surely the principle should be enforced if necessary before a transaction is made. Also customer service was appalling, even closed my account without permission. THE CUSTOMER IS ALWAYS RIGHT?
Review by Learo1 month ago
Query sorted in no time, good service.
Review by KinqReaperZ1 month ago
Nikola R is always of great help and very professional
Review by Shoshawna Waghray1 month ago
It was good they done a security check then helped me with adding my welcome bonus swiftly
Review by Flatley1 month ago
MansionBet are not like any other online bookmakers.
They genuinely care and provide exceptional customer service on a personal level and treat you with respect.
I simply would not go anywhere else.
Thank you MansionBet.
Review by Laurr1 month ago
Used for about 2 weeks , no problem first of all then asked me to validate identity etc, did that then Had an email to say that all was received and ok , to then get an email asking to see how much I earn a year and month which I found a little strange so decided to not use anymore , also site is very hard to use especially placing football bets it’s very difficult as they don’t have coupons
Review by Shaharah2 months ago
Excellent site, fast payout, great games!
Review by Pleasant2 months ago
Right from the start mansion bet have been excellent
They give great bonus free bets in there award club every Monday
There customer support is great
Best betting app by far
Review by Vusumzi Thiewes2 months ago
Great support from the site! Helped fix my mistake! TY
Review by Rigels Yemets2 months ago
Good service and prompt with payments
Review by Junnalyn2 months ago
Good site. Small issue with withdrawing but it was for my own protection as I'd switched payment methods so good to see that the security dept is on the ball. An explanation from my end and I'm sure some checks at their end and it was processed after 48hrs so all good.
Review by DWMassotherapy2 months ago
Review by Nereyda Clelford2 months ago
Customer experience with mansion bet has been great , anyone I have spoken to has been very helpful. A couple of issues with offers not pulling through but overall a great site