Great customer service. Super fast delivery. Will definitely buy from again.
Review by Prabhulal Keshtiban1 month ago
The area rug I received was Beautiful —more beautiful than shown on the website. Received the rug the next day after placing the order. My only complaint is the way in which it was packaged for delivery —folded rather than rolled up. Otherwise, extremely happy with my purchase
Review by Kemberely1 month ago
Rug quality and delivery were excellent and the return easy. I returned the rug labeled “gray” because it looked blue gray in my house. I called before ordering the rug to see if I couldn’t get more help with the color as I was trying to be sure it would go with another rug I had. I was abruptly told if concerned about the color I shouldn’t buy on line. No help there. When I returned the rug I called again to get the return label and was passed to two different people until a nice and helpful woman who I could understand talked to me. In talking to her I learned she had a color descriptor “blue gray” - more descriptive than the on line “gray”. I would have not bought the rug had I known that. My suggestion would be to identify a couple of trained people in customer relations who will respond to customer phone inquiries.
Review by Mihaylovich2 months ago
The rug is of excellent quality. It arrived promptly and in perfect shape. The whole process was clear and easy.
Review by Theobald2 months ago
Beautiful rugs, great prices, fast shipping
Review by Cakethis2 months ago
I asked about a custom cut pad for a runner so it would fit perfectly. No extra charge at all. The pad came today, it fits perfectly. I'm very pleased. This was very easy.
Review by StevenJ2 months ago
Great quality rugs at a fair price.you get what you pay for, beware of other companies who charge more for less quality.
Review by Safija2 months ago
GREAT QUALITY, SHIPPED QUICKLY, NO HASSLE,JUST LIKE THE PHOTOS
Review by RunningM2 months ago
Carpet was delivered very quickly. Turned out, it was beautiful!
Review by LadyLou2 months ago
Pro: pre-purchase questions about country of origin and kpi were answered quickly. carpets came quickly and arrived well protected from weather and mishandling.
Con: Country of origin and kpi should be standard online catalog information. There is no way to confirm that the carpets are what I thought I ordered (my order vanished online as soon as shipper claimed delivery). They arrived with no documentation of material used, country of origin, year of manufacture, retail value, basically nothing for insurance or personal validation purposes. My other Oriental carpets all have corroborating info. Had them since Wednesday night and they still show fold creases after 5 days on the floor.
Review by Kevian Lambiase2 months ago
Great choices from a large inventory, each rug displayed in 4 to 5 different pictures, extremely fast delivery, and the rug very carefully wrapped and shipped. Highly recommend
Review by SPassmore2 months ago
Beautiful rug quickly delivered excellent price. More information about region and style would be welcome.
Review by Shirls2 months ago
The rug arrived just as expected. It looks as good (if not better ) than the picture. This is a better experience than I had buying rugs with Overstock or eSaleRugs.
Review by BishopReese2 months ago
Rug came quickly, that’s a plus. Website was easy to use. The company seems engaged and helpful.
However the rug is not the online color presented on the web site. More pink and red than brown, and we need brown. We will likely have to return this which is a major bummer.
Yes, color variations are normal, but this rug should probably not be advertised under “Brown” at all.
It’s soft, and seems well made. But I don’t think that we can keep it.
Review by Earnmore Trousdale2 months ago
Rug is gorgeous!! Was delivered promptly. The rug was folded for easy installation.
Review by Velerie Kesecker2 months ago
My rug is every bit as beautiful as the picture on the website showed. I was nervous about buying a rug online but the quality and the beauty of it are just outstanding. I hope to buy another rug in the future from here, I’m sure you won’t be disappointed.
Review by MatthewVlogs2 months ago
Just received my second rug from Manhattan Rugs. Looks great in my foyer. I'm very happy with how promptly it was shipped. It arrived in perfect condition. Nice quality, great value.
Review by Bafford Oetama2 months ago
I purchased a white “bamboo silk” rug about 5 years ago from a nationally well known high end home furnishings store. Unfortunately, if you’re familiar with “bamboo silk” aka rayon, you know what happened...the rug turned yellow. Yellow, for no reason. I turned to the internet to solve the distressing mystery, and saw what an dweeb I’d been, for not doing any research before spending $2k on rayon.
I needed a rug. I was determined to be thorough and get a REAL silk rug, woven. I read everything that the Rug Chick blogged. I researched the heck out of rugs and rug purveyors.
I found this amazing deal at Manhattan Rugs. Looks like I got the very last rug of this pattern, so close-out sale price!!!!! Also, after the rug got here, I tested it to make sure of the silk. I rubbed the fabric with my hand - it turned warm. I did the same on the bamboo silk; it stated cool. I took a small piece of fringe, cut it, and set it on fire. Turned black and smelled like burning hair. Yup! Real silk.
Very happy with Manhattan Rugs.
Review by Trichome2 months ago
QUALITY...... It is the best thing I can say about our rug. We were a bit leery buying something like this on line, but the rug showed up promptly, well packaged, protected and complete, with the pad we ordered. As we unwrapped and layed out the pad and rug we were ecstatic as to the quality of this hand knotted oriental rug. The picture nailed the actual colors in the rug and the variety available was phenomenal. We will be ordering again shortly!
Review by Buchanan Malintsyan2 months ago
Beautiful rug at an excellent price!
Review by Zuseth Soldado2 months ago
Manhattan Rugs does an excellent job of photographing and displaying rugs on their website. I have purchased several rugs from them, and what I received was exactly what I expected in regards to color and knotting. I highly recommend their site. It's fun to browse and find exactly what you're looking for.
Review by Vallandil2 months ago
Exactly as shown on the website. Very good quality carpets.