MakeMyTrip Reviews

Hi

My name is Harjinder singh, booking ref: KD6VWJ. We were 3 family members boarding in air canada flight no: AC0143 on 11 march 2021 which was cancel and then rebooked ticket for 13 may 2021 which was also cancelled.

So we requested you guys to refund our money on 25 april3 and called so many times. You repeatedly reply on phone calls that air Canada didn't issue any refund.

Now i just called air canada helpline about my refund they answered my REFUND IS ALREADY ISSUED ON JUNE 7.

So why you guys fooling your customers. I have all the paperwork work related to this issue. I am requesting last time kindly release my fund as soon as possible or I will have to think about further inquiries.

Thank you for your bad service

MMT are scammers. I booked a cab from my home dehradun to delhi and the google map distance showed exact 277 kms. We paid 3200 amount at the same time but the drivers always take extra amount from you after reaching destination. It showed 56 kms extra and they charged rs 13 per km. This way extra 700 was paid to the driver. This is how they are looting their customers by showing extra kms for outstation cab and then taking extra money. Will never book from here as they are fraud and cheating their customers. When the google map and everything shows 277 km how come the driver app shows 56 kms extra. Or do they purposely do such manipulations. Wont reccomend to anyone to use MMT for outstation cabs.

Ripped off of 5000K, paid for a service that was not provided. No disclaimer provided on the App that it depends on the hotel what they will let me eat what they feel like.

And they are saying that it depends on the hotel? Like they have no responsibility? They just a listing platform and have not responsibility towards their customers.

The agent closed the ticket after telling me that he is escalating the issue to his manager. This is highly unprofessional and I have a call recording for the same as a proof.

Also, it is clearly MakeMyTrip's responsibility that the details mentioned on the website should be correct you can fool people by saying that it depends on the hotel what they will provide in the package. If that is the case you should mention it in the booking page. Use an disclaimer and let the users know before they end up paying 5000 extra for something that they will never get. This is MakeMyTrip's responsibility towards their customers.

It is fraud company while booking it is showing as deluxe rooms but the rooms are originally very bad it is fraud company

We have booked an over villa beach resort in Saii Lagoon Curio Collection by Hilton Maldives from MakeMyTrip website as we thought it was the best deal given by MakeMyTrip than other website. We got confirmation mail from MakeMyTrip that king size over beach villa confirmed. As we got the confirmation from MakeMyTrip we have planned our trip and we have booked international flight tickets. But one week before the trip we recieved call from MakeMyTrip there was a room mapping issue cancel your booking and rebook it again. Then we got doubt and cross checked with hotel they confirmed that king size room near to beach not over water villa is confirmed by your travel agent. We were shocked very angry and very upset with MakeMyTrip... For that actual price we were getting only beach villa not over water beach villa. Because of MakeMyTrip negligence we lost nearly 50k rs to and fro flight ticket charges... MakeMyTrip is just fooling the customers for there benefits. Never believe there deals and get trap in them. They are not even responding properly on the issue..

Worst company. Please never ever book anything through make my trip, I'm saying this because of my personal experience. Fake people. Even after taking two installments they can send you mail on last day of payment that your package amount is increased, and if you don't pay increased amount your booking will get cancelled and the amount you already paid will get forfeited. No senior person is available to take the concerns. No reverts and replies over mail. Please even if you have to pay bit more go with it but never make any booking through make my trip.

These people after covid have not kept customer service and has not refunded my 24000rs from past 9 months. I am in the process of filing consumer court application. Please whoever is thinking of booking the tickerts from here. DO NOT DO THAT. Airlines which actually suffered losses are returning money, its better to directly book from the airline website. These makemytrip people are frauds. No human customer service. Ridiculous they think our money is joke.

Indigo Airlines confirmed to me that they have already credited the refund amount to Makemytrip. However, Makemytrip is not refunding the amount to me in spite of repeated requests and reminders. Very pathetic service by Makemytrip. Their Tollfree number or any other customer support number is not operative. There is no reply to various e mails. Unable to reach Makemytrip by any means other than e mail. I have sent at least 10 e mails since June 2020. But not a single mail is replied. I can say that Makemytrip has stolen my refund amount. Pl never ever book any services from Makemytrip. You will be lost. Hemant Tillu, Mobile No. 9881091233, e mail id - [email protected] If anybody wants to know any details, please contact me on my above mentioned mobile number or e mail id

Honest feedback is one star is also not deserved make my trip is duping clients in a very systematic way
No call centre no accountability no service nothing
BEWARE AND DONT EVER USE THIS APP
I understand one person's feedback may not affect a giant fraud site but will try my level best to make sure I leave no opportunity to educate a traveler
One insurance amount deducted twice from 2 bookings

I just had a very bad experience with Makemytrip. I had booked my flight ticket on 18th September 2020 from Dubai to Ahmedabad. I had paid for the ticket via Credit Card.

After booking a ticket, I had requested to get the bill/Invoice from Makemytrip.com but it seems like only the robot is working in Makemytrip.

I was just requesting the bill / Invoice for my payment and they were replying like just get in touch with Spicejet to get the bill. I said that I paid the money to Makemytrip then why I should get the bill/invoice from Spicejet, then they were only replying like this is our company procedure.
It is like you buy a Britania biscuit from any small store or supermarket, you pay the money at the counter and when you ask for a bill for your payment, the supermarket executive saying to contact Britania Company to get the bill. Are you crazy?

When I have started taking continuous follow up then they said that you can only get the bill after your flight as per company policy. When I told them this is not an accounting standard, they did not have an answer.
As per Makemytrip logic, if you buy Head & Shoulder Shampoo from Supermarket then you will get the bill only after you use the entire shampoo. Are you kidding me?

Then they were saying that all the company is following this procedure. When I said only Makemytrip is following this as I had proof for another booking on Goibibo and Yatra then they did not have an answer.

As per Makemytrip logic, If you are taking any IBPS/IPS exam class or any other Exam Class and paying for these classes then you will get the bill of payment after giving the exam only. Not before that.

I was about to become mental of this logic.

There is no way to reach to customer care executive. The only robot is replying to any query. It took 2 hours to get in touch with the customer care executive. Customer Care executive does not know anything about the problem and replies the same answer given by the company SOP.
They were annoying me when I started calling again and again as there were not having an answer and did not want to give a solution to the customer. Giving a wrong commitment like my manager will call in one hour, we will send the mail, etc. But they were not replying on time.
It is our right to get the bill/Invoice when we pay the amount to any company. When someone is denying to give you the bill/Invoice, there is something wrong with that person or company. Might be there are not doing legal business or not paying tax.

This my personal experience. I can show the proof also of Makemytrip irresponsible reply.

Just visit the Makemytrip to compare the price. Do not book from their app or website as they are not doing legal business.

They don't refund the money at all.
They will simply move the issue to a resolved state...

Make My Trip Hyderabad Banjara Office opp. To care hospital was the worst office i have ever worked for since Mohammed Adil had joined as the Manager, till then things where going fine until he joined. Totally to describe him totally an illiterate person who does not have manners to talk with his employees. He uses filthy languages with everyone. Eg, Chuitya, M***C*** etc. Work environment had completely changed since he joined. He even uesd to yell at his employees in fornt of the customers. I cant understand who on earth appointed this a******. What was worst was that once during a fight he threatened me that i wil not get job in Hyderabad and will ruin my life.

@[email protected] I am still awaiting my refundits been more than 6 months have been tracking for this
1. It was advised from your end that post cancellation I would receive the below amount 8569
2. Your executive advised me to cancel this don't blame on the airlines!

I cancelled two tickets due to corona virus and they refuse to refund the money back to me. Money is sitting in their stupid wallet and I have until April next year to spend it through them or lose the money.

I will have to buy something off them before April to avoid losing my money but after that I am never buying anything from these scammers.

very bad experience for refund payment. airline full payment paid but makemytrip payment not full refund me. chor company.

MakeMyTrip customer care 8247721430 refund related quairy please call We made booking from MakeMyTrip.com for 2 rooms for two nights at Balaut Resort Nainital, Uttarakhand. At last minute we had to postpone the travel dates. We called MakeMyTrip call center service. They spoke to the Balaut Resort management and without any cancellation charges our booking was postponed. Good job MMT.

I booked the hotel with MakeMyTrip as they show the best offers for booking 4-5 star hotels so I decided to go with them. But after visiting the hotel I found it totally garbage place its 1-star hotel and it's highly disappointing

Who says Company's like Make My Trip is reputed and authentic where they have no concerns for there clients specially in this pandemic time where every individual is concerned about the hard earn income and these MMT people are doing every possible thing to keep clients money to harass them.

We have been chasing them from past 60 days when Refund was committed by Airlines and MMT team to be processed in 7-10 days maximum, but no updates on the same yet, even after continuous follow ups we get to see no results so far, just their fake commitments and false promises is been heard continuously.

It's not the first time they are troubling their customers, earlier also there has been many such cases, they are defaming the name of Travel Agency by giving wrong info, false promises due to which clients have to suffer later on along with reputation of Such agencies also getting spoiled due to MMT's fault.

Not to be trusted for any bookings And perhaps called as biggest fraud /losers/cheaters.

Second bad experience. In the past I had to pay so much for the luggage's and worst hotel. Now no refund due to Covid-19. I was ready to fly on may24 .now they are saying they can only give voucher after keeping 5k charge. Nobody picked up phone. Replies are just cut and paste... completely illegal and fraudulent

Worst experience! During flight ticket booking amount debited from bank AC but did not receive any confirmation from MMT. Tried many times in my trip section but the booking is not reflecting at all.

Hello friends I would like to share my experience about makemytrip.com I am using makemytrip around 1 years in this plate form mostly I have booked hotel. It provide me a perfect plan for trip and give me an good offer by which I can't forget it. The support staff who refunded the amount, followed me until the complete amount for which, I had to expend on a cancelled flight.

The support staff why refunded the amount, followed me until the complete amount is refunded.

The best thing about their website is that it show real time reviews along with the deal, as per my experience the reviews about the hotels about the hotels are so accurateas per the rating. I always recommend MMT.

This web time to load is very good.

Ridiculous!! Didn't get reimbursed for our cancellation due to the Coronavirus emergency in Italy!! This company SPECULATES on the deaths of thousands of people. Absolutely disgusting. They don't even answer phone calls. Never had a worse experience in booking. Stay away from Make My Trip.

At the time of purchasing my tickets through MakeMyTrip.com, I had reviewed this company & at that time the reviews were positive. I had purchased tickets in early March for March 20th. My flight was from New Delhi to Toronto. The first leg of the journey was from Delhi to Dubai, and then Dubai to Cairo, finally from Cario to Toronto. Due to the recent NCOVID19 outbreak all flights were cancelled. I have not heard from this company despite my numerous attempts to contact them. I've spent hours trying to speak to anyone.

At the time of purchasing my tickets through MakeMyTrip.com, I had reviewed this company & at that time the reviews were positive. I had purchased tickets in early March for March 20th. My flight was from New Delhi to Toronto. The first leg of the journey was from Delhi to Dubai, and then Dubai to Cairo, finally from Cario to Toronto. Due to the recent NCOVID19 outbreak all flights were cancelled. I have not heard from this company despite my numerous attempts to contact them. I've spent hours trying to speak to anyone.

Poor response & cheating with customer
No response timely
No trust wasting Time.....,.......................................................................................................................................