I requested refund after 50 + days of excuses trying to work with this seller who goes by 3 names... the other being GEEK inc. They told me "USPS tracking was broke" We're international" Who hasn't ordered from China? Who knows USPS tracking doesn't break? They refresh tracking numbers so it appears to be in shipping movement. I contacted PayPal and finally my bank. SURPRISE after my bank was contacted it arrived 3 days later. NEVER EVER AGAIN
Review by Ugurcan Arlund3 months ago
i will say there customer service team is good at getting back to you quickly, BUT they gave me the run around told me lies and it has taken over a month for 1 item to arrive, which i still have not received and there " track shipping" indicates that the postal service never received my item to be shipped to me in the first place, and they refused to give me a refund.
Review by Renargo1 year ago
I order all my shoes here. I like its delivery and price. But ones the size wasn't suitable. This problem was solved fast
Review by Fatrevvy2 years ago
This was my first time ordering on this site and I had a defective item. I ordered a pair of boots which I really liked until I tried it on. One side was a lot tighter than the other side. Both were the same size and it was very uncomfortable to feel the difference. I wanted to return it, and they are going to charge me for a return shipping label. I wasn't happy about it because the boots were defective otherwise I would have kept them. FYI, I bought the same brand on Amazon and there was a huge difference between the two. I highly don't recommend buying from MAKEMECHIC.
Review by Fritzies2 years ago
This company SCAMMED me today. I waited 4 weeks to get my order, then it showed up a mess.
There is NO address or phone number. BEWARE!
Review by UndercoverPupil2 years ago
Ordered a few items- just couldn't help myself-- ordered large dress but it would have fit a starving preteen. Shirt that I ordered sleeves were cur and unfinished. Be careful
Review by Eaugirlspirit2 years ago
I saw some of the other reviews after I had ordered and was worried. I ordered a body suit and two dresses. They all fit perfectly, and looked exactly as described and matched the pictures. Items came within only a week of ordering as well. I was happy with myh experience and would order again.
Review by Zhangyun2 years ago
When Ordering I clicked on a chicket for expidited shipping. the next screen defaulted to standard shipping. I realized minutes after placing the order that it was not going to arrive on time for my event. I followed the websites instructions for canceling order and they responded promptly and canceled my order. The next business day they issued a refund. It took a few days for my bank to return the money to my account but that was communicated in the refund email
Review by Sodia Gohan2 years ago
First, everything fits small! I've ordered a couple of times. My last order, were two items that were too small and just didn't look right. I tried returning and it is the longest process. You have to file a ticket and keep logging in to your account to see if there's a reply. I never did receive a full refund. It's a racket!!! Don't order, unless you're 100% sure about what it is you're getting!
Review by IanPlissner2 years ago
I fell in love with some pieces on their site and got heart broken when I received the items. It is like day and night. Will not order ever again. I have told my friends and family about my unpleasant experience. Return is so difficult so I just gave up..
Review by Renfro2 years ago
This is the first time I have ordered from them and I have no complaints..I got a super cute pair of boots that fit perfect and didnt look cheap. I am planning on ordering from them again in the near future. Hope my next order is as good as the first one and also the delivery was faster than I expected.
Review by Jaseapo2 years ago
I did get my items and get my money back from my return, but you have to file a customer service ticket to return, then you have to go in to their system to request the money to go back to your credit card instead of just back as store credit. Clothes were not very good quality.
Review by Lorg Baarslag2 years ago
I orderd 200$ product from this site, one of the is demaged, and a couple dont fit, I submitted a ticket have to wait two days for a weak and cold response ( sorry swimming suit can't be returned) disregarded that it was demaged on the arrival and not even assisting for the dress that it was to tite and I need to return! Don't by from this site, if it doesn't fit u or is demaged u will never get your money back!
Review by Tombaby2 years ago
Ordered a maxi wrap dress by going off measurements on their site, I'm 120 lbs, 5'6 and wear a 2 in everything, ordered a medium and can't even wrap it, or course they don't refund shipping and I have to pay shipping yet again to return so out 11.00 and dress costs 25.00... not worth it, would not order again, waisted my money
Review by Ketrin2 years ago
I have ordered from this company a handful of times, and every time I receive immediate confirmation and updates on my order and tracking. Even around holidays I've never waited more than a week and a half for my order to arrive. Honestly, I think ordering online for an event that is coming up very quickly is a bad idea even for good companies. Anything can happen in regards to getting it shipped out and the actual delivery process, and you have to allow for things like bad weather, restocking, Holidays, etc. All of my orders have shipped together, and look the way they do on the website. I received one order I was not happy with, but it was my own fault. I did not read the details on the item I ordered before ordering it. Other than that I love this company, and there are always discounts to be used!!! I will be ordering again!!!!
Review by MicheleJ Andriushchenko2 years ago
Ok like first of all I had no idea that they are shipping from freakin China!! They gave no clue at all about that I thought it was a totally American site it took so long to ship. The dress I ordered was obviously cotton and polyester was spelled wrong on the tag in the dress like really lol! I bet it was spelled wrong because it was not polyester! You guys can take a chance with your money if you want I don't have it like that though forget that!
Review by Konkombre3 years ago
I feel so stupid for not looking up reviews on this site initially. I saw an ad on Pinterest for a shirt I was in love with, and foolishly clicked and purchased right away. I ordered a size medium after reviewing their size chart. Upon receiving it in the mail, the shirt was WAY too small. I could barely move my arms in it. The quality was also super poor. Then, I noticed the shirt didn't even have any tags attached to it. THEN, I noticed there wasn't even a printed receipt in the bag. I've never ordered anything online and received something like this. It was literally just the shirt I ordered stuffed into a bag. I submitted a ticket regarding returning the shirt, per the instructions on their website. The rep that went back and forth with me had really poor broken English. He wasn't even reading what I was asking. I asked for the address I should return this to, and he came back and said that they will not pay for my shipping. (I never asked them to...face palm). I decided to open a LiveChat on their website, and spoke with Heather. I was getting really short responses from her, just super unprofessional. I was already suspicious to begin with, but then I started reading these reviews while mid-conversation with Heather. So I asked her how she will ensure that I actually get my money back upon returning this shirt. Her response (image proof attached) said "I mean they should refund you". WHAT IS THIS? WHAT DOES THAT EVEN MEAN? Save yourself the hassle and AVOID this site at all costs.
Review by MrCraigdavies3 years ago
No packing slips . No receipts . Poor quality . Items missing sleeves don't order from them . Waste of time and money
Review by Shmorgasborg Karchnick3 years ago
I bought these dress like 2 weeks ago one of them have the biggest gray stain on them n they are to big.. I want to exchange them but they are giving me the run around.. I just want my money back...
Review by Kneale3 years ago
This is the worst online shopping website EVER. I would recommend everyone not to order from here ever. WORST experience ever! Bloody thieves!
Review by Jacquela Kennix3 years ago
I got two dresses today. Shipping was very quick & both dresses fit exactly as pictured!!! Very trendy threads at ridiculously affordable prices! Def a customer for life
Review by Janthana3 years ago
I'm glad I found these reviews I won't be purchasing from here. The faux fur coat looked to good to be true. The website says 20% off for everyone and the coupon says its expired right when you put it in. False advertisement. I emailed them and explain with pictures and no response. Scam and rude. Won't be buying ever.
Review by Wildwitch3 years ago
THIS WEBSITE IS $#*!ING HORRIBLE , I ORDERED MY $#*! A LONG TIME AGO AND IT STILL HAVENT CAME IN AND THAN YOU CANT EVEN EMAIL THEM
Review by Firli3 years ago
II've ordered a product from them about two weeks ago and I still haven't gotten it delivered. What is going on? I should had gotten it already and not be waiting for it this long. I've emailed them and they don't even reply. What kind of service is this?
Review by Rapunzel Vandenbranden3 years ago
I am so hurt I did not see these comments before ordering from them. I want to cancel my order and haven't heard anything back. I am a stylist and work with other companies such as Vue Boutique they are always on point with their clothing and shoes. everything is sent out with ina couples days and take 2 days to get it. Im about to call the bank and report this company to the BBB if I don't refund my account.