Majestic Star Casino Reviews

I was there in live casino in Indiana, it was okay really. Buy online format isn't for me, I lost $500 here and no excitement at all.

So I went there), while on maternity leave, I began to look for work on the Internet, I dug up so many things ... and stumbled upon an advertisement that seemed to be serious, there was nothing to worry about. OK. writing. They answer me that the job is to place bets on a certain system in an online casino, they open an account themselves and charge a first deposit of $ 500 !!

Casino needs to be updated,lights on majestic 1 third floor over slots by the mens bathroom have been dirty and not working for at least two years.Waitresses only come in this room twice a week and i am a tipper.looking for a change person in this room?Good luck with that, then when they do show up,they have attitudes.I dont even complain anymore because im always offered a free buffet,then when you get down there the food is poorly prepared.Why do i keep coming?Because i like majestic and keep trying to give you the chance to make it better.We not going to even talk about the arguments that have been going on on majestic 1 3rd level for at least 3 months.

I give the poker room and staff 100 stars , dealers are friendly and very professional!
My girlfriend got her 100 dollar promo cash, and lost it in a machine because she was not informed that once she downloaded the 100 onto a machine it stayed on that machine, she thought it transferred to her card.... :(
I love to play the slots I wish there were more wheel of fortune slot machines. I was there on a Friday night it was about 3 am . I Returned to the slot machine area, and it had turned into a sad sight... I felt like I was walking around in a nursing home .... several elderly people sleeping in wheelchairs !! VERY SAD TO SEE !

The non smoking slot area does not have the same slot selection as the rest of the casino. You pick up the strong smoke smell in just a few minutes of being there. The new buffet is very good.

food is dry when left out too long

Food the same n deserts are not great tasting

I think they should a bigger variety of the food but overall it's a nice place to eat at.

First off, I've definitely noticed a difference at the Majestic Star Harbor View Buffet. And it's a great step in the right direction. Obviously it's been given a face-lift which is the first thing you'll notice as you step in. Not a complete overhaul but it definitely feels a lot more open and inviting. The food, on the other hand, has taken a step up. It has more flavor, better recipes, bigger variety, etc. Now that's the positive. The negative is that it still pales in comparison to the Horseshoe buffet in Hammond. What does Horseshoe buffet have that majestic doesn't? Well a dedicated 5-station cuisine that doesn't vary each day (i.e. Mexican for Tuesday, Asian for Monday, etc) Also the food's always delicious and never dry. Plus they have prime rib every night....yes that's right......EVERY NIGHT!!! However there's one necessary dish that both buffets are missing.......POT ROAST!!!!! A MUST HAVE FOR ANY BUFFET!

All in all it's a great buffet and I definitely appreciate the strides Majestic is taking to satisfy their customers....oh yeah, that's the only other complaint I would have about Majestic and it's systemic / overall. Their customer service is very crappy. If I were rating Customer Service alone I would give it Zero to 1 star. The staff is very uninterested and not courteous or respectful of the patrons. They do not realize that we are the ones paying their salaries. Now go to Horseshoe and you'll see everyone smiling and more than happy to assist you no matter what department you go to.

Every gambler's delusion is that there is a CHANCE of winning. However, such is NOT the case with most folks who visit the Majestic Casino. Unless your idea of fun is throwing a lot of hard earned money away, don't go. Keep your money, or better yet, shred it into confetti and make pinatas to beat blindfolded with a big stick because ultimately, this is all you will hit after your long and wearied hours of gaming at the Majestic Casino. For the gambler, this casino is dismal. You won't win. The machines are loud, and bright, but EXTRAORDINARILY TIGHT! From the music to the atmosphere, the gaming is anything but festive, fun, and entertaining, and least of all profitable. The often depressing and redundant music sets the tone from the time you walk into the door. Only on rare occasions are the programmed radio stations allowed to veer towards something upbeat or nostagically familiar that will cause people to reminisce of better days and happier times. The people who often frequent this casino look disgruntled and pissed off most of the time. If not sleep on benches or in cars, they amble around looking like they have been kamikazied, or better yet, as if they are shell shocked, and can't find their way to the front door. The customer service is horrible. Walk into the Access Lounge and you are likely to be greeted by representatives at the front desk who half smile and appear deeply irritated that you have interrupted their nail filing sessions. The wait in long lines at the Wings N Things restaurant or the buffet is like a lottery drawing. If your wait time from the time ordered to delivery was less than 20 minutes, you feel as though you have hit the Jack Pot! The best thing by far that the Majestic Casino offers is the nickle Game King machines, but they are situated way on the second floor of the Majestic Star II, and rarely ever jackpot on Caveman Keno. The older versions located on the second floor of the MaJestic Star I are quarters, and they may NEVER jackpot. They rarely ever pay, and you are sure to lose major money. It is as if that function that regulates the pay out has been permanently deleted. They are programmed to take in money, but rarely ever do you win anything big on these machines. I am a gambler. So, I realize that the odds of losing far outweigh the chances of winning. However, even given these long odds, one would still hate to think that machines are unfairly rigged. Yet, of all the neighboring casinos, The Majestic is the lowest paying. Lastly, it appears that whenever there is a promotional drawing, many will attest to the fact that very few, if any jack pots, or huge prizes are won during this promotional time. I have conducted my own personal studies on this by talking to others during these periods of time. Oddly, minutes after the final drawing, you will then start to notice a few who will begin to win. It gives me pause, and I now begin to time my arrival to after drawings are held. While promotional cash is given to some in the form of scratch offs, and swipes of the card at the kiosk machines, but rarely does one ever win more than the bare minimum amounts advertised. They say that you can win from $5 to $10,000, yet, I have yet to see ANYONE EVER win this amount using them. What I have noticed is this: When I had increased amounts of promotional cash available, my swipes at the various kiosks were increased. My Mystery Cash was increased, and this is definitely not fair. To be fair to all, should not the one who plays nominally, have just as much of a chance of their name being called in a drawing, or their chance at winning an increased promotional cash amount at the kiosk? It seems as if the hand is sleighted to those who spend larger amounts of money. If you play more and lose more money on a regular or routine basis, I notice that your chances of having your name called or pulled in a drawing is increased. But, I have been on both sides, and oddly, my name has only EVER been called once, years ago, for a Ipod, and Beats headphones. I never win in these drawings, and this is definitely not something that makes me come to this casino. If not for the potential to earn promotional cash, or points towards comp points, I personally, would never use my card in any machine while playing. I have won four jackpots this year, but unfortunately, because the machines are so very tight, the total losses STILL far outweigh the aggregate dollar amount won overall. In essence, I would NOT recommend the Majestic Casino to anyone. Unless you just want to lose your money, and have no other choice, I would say, STAY AT HOME. The rooms at the hotel are average. There is nothing that stands out that makes it exceptional, thus the three star rating I am giving and that is a stretch. It is only a place that you would go if you absolutely hated the Ameristar, and the neighboring Horsheshoe Casino. The only way to improve this casino is to remember the purpose. People like to be entertained, and they like to have GREAT customer service, GREAT FOOD and GREAT MUSIC. Finally, because it is not a charitable event . . . the ultimate reason that people come to casinos is because every now and then . . . they want to win!!!!!

You never know what to expect from the dealers. Some are friendly and welcoming while others seem not to care if you have a pleasant experience. Some dealers seem more concerned with socializing and engaging with fellow dealers and staff than attending to their job of dealing to customers. Carpeted areas are often dirty. Elevators are dirty and slow. Winning is very hard.

Two things: First of all, raising the price of cigarettes was a bad idea.
I know the other casinos raised theirs, but you should have stayed at $10.
Second, as stated above, you really should have a "gold" card, as
too many players have the black card. The lines in the Access Lounge
are too long because of this, and there are too many players who are
"high rollers" who only get the same things as the black card people.
The "gold" players should have access to the Steak House every
night they are open, without being told they are "over-comped"

Machines do not pay like they used to. Promo cash and gifts have decreased.

You are a mixed bag on a number of levels. The loss of the birthday dining credit was a huge disappointment. As far as gaming, I still seem to do better there than anywhere else. Parking is a disaster! The Lounge is great! The e-scratch offs are sad and small. The quality of the gifts is excellent. A mixed bag.

A handful of friendly employees made the experience better but the overall feel was a typical casino...doesn't stand out from the rest. Offers are poor and keep declining despite increasing losses from each visit. Only the steakhouse has edible food that doesn't make your body suffer after you eat it. Cleanliness and air quality are below average and the casino floor looks very dated. An overhaul of the property and marketing campaigns needs to happen quickly or revenue will continue to shift to the competitors.

Yes lets go to the majestic, , the friday buffet is amazing,,,

the casinos are okay but the smoking motel rooms should be clean even a smoker could die from the smell

There are a lot of good people working on this boat(s) surrounded by a sea of mediocrity. It is a great location and has the machines we like to play, Otherwise, we would go to 1) a casino with professional looking well trained staff 2) a clean, well kept casino 3) a casino where we could invite guests without being embarrassed 4) a casino where the loyalty program is consistent and understandable

What the MS did with cash-back in August and September was great. Giving 6 times points to players that played low paying VP games was a big incentive to play the low return games. Many of the low paying games are more fun but I have learned that my money lasts longer on the high paying VP games until the last two months.

Perhaps you should watch the developments at the “Plaza Hotel” in Vegas. They have removed all of their highest paying VP games. They are now advertising every VP game is over 99%. The only game they have that is over 100% is Double Bonus 100.17%. The attraction is that all VP games are over 99% and they have 10x VP points on Tuesday. Slot club points are .133%. That means that on Tuesday it is 1.33% and every VP game is now over 100%.

The Plaza was on the verge of closing. I look forward to seeing how this works out for them.

I would like to have my comp account explained to me. Five years ago when I was only playing about $1,000,000 coin in per year I asked my host if I could get a comp for Four at the steak house 4x $75. I was told that I had plenty of money in my comp account. I asked at the slot club last week and was told that there was over $100 in my account. I have been to the steak house once in the last five years. I have over $1,000,000 coin in so far this year. Where did all my comp dollars go?

I love the trilli of going into the bous round when I play the slot's it just you go broke befoe it let you in. That really sucks.

I like the slots at majestic, but jackpots are minimal compared to other casinos because their max bet amounts are usually around 2.00. They have more giveaways then most casinos which is nice. The comps are not good you can only get one pack of cigarettes in a certain period of time even if you have the points.

majestic is a nice casino. some times i win other times no. they have to update a lot of stuff. the elavator needs to be a lot faster. it takes forever even if noone is on it. the escalator s are always under construction and they are still not fixed. the employees are very friendly. the bathroom as peple come in with 2 stalls is in terrible condition

Majestic star casino gaming floors needs to be cleaned regularly and updated.