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Review by Heather Mary Regan9 months ago
This company really isn’t willing to work with the customers at all, and seems to only care about money! I purchased a phone case for the first time which was not cheap by any means and was super excited to get it. As they open the pretty packaging I realised it was the wrong size. I contacted them and they told me I was unable to return it or exchange it. I told them that it wasn’t monogrammed and I provided them with pictures of it. The only thing they offered me was to do an exchange but I would have to pay the return shipping which was 20$! I really thought that was ridiculous and I asked him if I could just get a full refund because it really wasn’t worth it on top of 80$ for the case and the 2 week wait to get the case. They weren’t willing to work with me or try to make me happy as a first time customer. After all this, I lost out on $20 and no phone case. I’m left extremely disappointed frustrated!
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