Mains Cables-r-us Reviews

Probably great products, David is probably a great guy. Unfortunately information flow is slower that one expects these days.

Rude and condescending staff if you need to speak with them. Buy elsewhere or order online to avoid any interaction.

I received an abrupt email a couple of days after ordering stating I hadn’t responded to an earlier email requesting size info (which I definitely did not receive).

I replied giving the requested info and the items were dispatched and arrived quickly.

However wrong sizes were sent and after three emails I still haven’t heard back, even my request for a return/exchange went unanswered which I’m certain isn’t in keeping with distance selling regs.

Shame, as I’ve put a few people onto this company but after this I won’t be using them again.

I bought the main cable . It was run out,but they don't tell me until I phone them and they tell me that, it is run out. I just give them 2 stars for servicing.

Read the reviews about this company and gave them a go. Got some good info about new IEC connectors and decided to buy a pair recommended by David, Furutech F1-11R,s!!
Unfortunately the pair I chose were not in stock but it took a week before I was told of the error, from that point on things just didn't get much better? A supplier/manufacturer problem delayed all shipments and no amount of sourcing could come up with any IEC's to fill the order. Around three weeks after ordering the first one arrived, it was then another two wks before the next arrived, a modified version so I have two examples of the same thing!! Not much you can do in those circumstances when you cant get stock but the responses, for the most part, had to be prompted by me to find out what was happening as I am not the type to accept occasional one line answer's that just state the obvious!!
Nothing malicious about any of the correspondence just simply not enough detail, also felt that phone calls could have improved matter's and where, if explained what the problem was, we could have altered the order to something else and done away with the all the bother, but, ce la vie!!
The connector's tho were definitely as described by David so no fault there, right on the money, far superior to the standard wattgate 320i that I replaced, superb sound overall and much better value than their price would suggest, from that point of view the bloke knows his stuff, other areas however just need a bit more work, 5 and a bit wks is a bit much?