Mains Cables-r-us Reviews

Purchased a fuse which blew instantly, called them up for some friendly advice...salesperson Became hostile and aggressive telling me “I’ve ordered the wrong fuse” hilarious I didn’t even want a refund, simply reached out for help and advice, and got told (THREE TIMES) “I’ve ordered wrong fuse! So tell me then Mr 19 years in the industry haha, how is it that I am currently using the exact F3.15A working absolutely fine? But wait...No, I’ve ordered the wrong fuse! Work that one out clever clogs. Maybe help your customers and listen to them instead of being brain dead to customers needs and oh “I know it all 19 years in game” what an absolute Clown!! Send him on a customer service course......NEVER AGAIN! Avoid! Communication is also non existent, as for Covid, you should have all the time in the world to deal with enquiries and customer emails? What are you lot playing at😂🙈😂

Have to agree with other reviewers here. I received an SACD with a damaged sleeve and requested a return with the idea of a replacement. The response I got was rude and aggressive, quite astonishing really in this day and age. David told me that I was being "ridiculous" and that "it is only a CD so just play it!" I returned the item anyway and opened a PayPal claim for refund.
Will be avoiding this seller in the future and would advise others to do likewise. There is plenty of other choice out there.

There is poor communication, there is being very busy, and then there is just being plain rude. Other reviewers have stated that David's communication skills need a little work which he has defended in some instances here. I have never dealt with someone with such a lack of people skills. He seems incapable of giving a proper response to straightforward questions and will straight up ignore you if he can't be bothered with them. Seems good with excuses and not accepting responsibility for his own failings based on my experience and the trend with other non 5 star reviews here. I guess he won't learn. No way to run a business.

Two weeks and still no sign of my order, perhaps it is held up on the boat from China? Also the owner, rude, arrogant and has absolutely no concept in customer service. Hifiwigwam stir any memories?

I will never use this joker again, all past communication I have ever had has been short, abrupt and shows a clear disdain for the proles who dare to buy anything less than his top of the line imported goods.