I would not purchase a pc from this place. Placed order over 20 days ago and still has not shipped and no updates at all. No one answers the phones or responds to voicemails. Their email service takes over a week to respond then they flood you with reviews. When they did respond they said it would ship within the next week, welp that time has come and gone still nothing. This company is full of promises to lure you in just to let you down. Worst buying experience of my life congrats main performance!!!
Review by PerryBeaver11 months ago
Ordered my build on Jan 21st 2019. It is now Feb 19th 2019. My build has NOT been completed in the time frame allotted.
I have had ZERO communication with this company. They don't answer the phones or respond to e-mails/.
WHAT IS THE DEAL?
Review by Bafford Rusmanica2 years ago
This is a very well made drivers rig. Parts fit perfectly. Using video it was easy to do. I modified mine to use a wide body CORBEAU seat and even that was fairly easy. Be advised though that construction is a TWO person job.
Review by Parwez Gabutan2 years ago
MPPC is a great company to work with, always quick to respond to any question on FB and I would highly recommend them to anyone!
Review by KJenn2 years ago
Ordered the flight stick mount, shipped out same day. Can't say much more than that.
Review by Ramamohanarao Freaker2 years ago
I didn't order anything from Main Performance PC but they sent me an email thanking me for my recent purchase and request I review my recent purchase. Basically all I did was send them a email regarding the availability of the Obutto Ozone cockpit....witch they won't have any stock for Xmas...very disappointed about that. Not likely Main Performance PCs fault, more like Obuttos.
However what's really frustrating is I sent them an email and it auto created some kind of account with them. I received a email thanking me for creating an account. I get other emails from them now a couple times a week. I tried unsubing from them but apparently it doesn't work. By the way I bought an GT Omega cockpit. I much rather of had the Obutto but Christmas morning is December 25th not the second week of February. That's valentines days.
Review by Aries2 years ago
Excellent prices, amazing quality product, very fast shipping.
Review by Mattias Birla2 years ago
I've owned multiple rigs and setups over my lifetime enjoy changes and updates periodically. I currently have three rigs/wheel/pedal setups. Accuforce Pro, CSW V2 and a TM TX, no need to list the Rigs out here. Anyway, my European counterparts have raved about the Obutto Rigs to me so I figured I would get my feet wet with a couple of the Triple Monitor Mounts to start with before pulling the trigger on a couple of full Rigs my 32in and 40in monitors have been tricky to get right with other brands) so I ordered them. Things went south from there lol. It unsettled me a bit so I started doing a little due diligence on MPPC. Ended up learning a bit more about them and their beginnings. Was about to "just let it go" when I found this place. Gave me a bit more of different perspective.
So I guess my review is, it seems like a great company with great philosophies (at heart at least) with heavily, personally involved, passionate leadership. In my own experience however is the Personally Involved aspect can be a double edged sword when it comes to complaints/criticism and eventually can wear you down and potentially have you feeling jaded, at least it happened to me now and again when my business grew in the first 5 years. In reading some of the other reviews here, it does seem that's creeped in a bit, based on what happened today over such a trivial misunderstanding, but who knows. I just remember its very trying and tiring. Anyway, after all is said and done I'd still be interested in a Obutto Rig or two in the future, if I'm even allowed to buy one I guess :) I wish you the best of luck if we don't cross paths again. I would be grateful if someone from MPPC tells Sarah I'm sorry if her Saturday was ruined
Review by Chanta Petroshius2 years ago
I had an issue with the Stand alone mount when I purchased it I was under the impression it came with 3 mounts for a triple monitor setup but that wasn't the case its just for 1 monitor and the add-ons are a separate charge on their page it clearly states that now and things have been worked out!!
thanks, main performance PC
Review by Cherrier Finger2 years ago
Ordered Obuto Rev Gaming Cockpit and everything was delivered on time and shipped very well. Great communication with the company in regards to a question I had regarding how many boxes to expect in the shipment. Prompt response. Pleasure to work with.
Review by SKSVideoGuy Thirunathan2 years ago
No complaints! Even while out of town, they were quick to ship and to respond to my questions. Will be making more purchases!
Review by WPan2 years ago
Some confusion on the website about separate billing & shipping adress. Have not received the Obutto product yet, but it has shipped. They provided tracking number and it is on the way. A professional & responsive company.
Review by TheOne Derrow2 years ago
Main Performance PC offers fantastic products at affordable prices. If there is something your build needs, Main Performance PC is a place that needs to be on your search list.
Review by Thunderhoof Oguns2 years ago
Main Performance PC is the only seller in the U.S. of the Obutto cockpit, so I purchased from them. I saw only good reviews of their company at the time. I can't say I enjoyed my experience, nor that I would shop there again. I do a lot of online shopping, and purchasing from this company was unusually obnoxious and difficult. They seem to have contempt for their patrons on their website (on the phone, representatives are very pleasant). I had to facebook them, email them, and call them before getting my order through ultimately by spoofing the input on their site per their telephone instructions. All of this over a two day period. I then had to deal with the fraud department of my credit card company since the repeated orders followed by merchant cancellations raised flags with them. Within a week after my order was placed, Main Performance PC posted on their facebook that people can now pay a flat shipping fee of $100. I had just paid over $300. I understand that the deal occurred after my purchase, but a good business would have advised a customer to wait a week to potentially save a lot of money on shipping. This meeting didn't just happen over night. Finally I sit here writing this review because the icing on the cake for me is the constant spamming of my inbox despite having unchecked the “receive emails” box which of course is checked by default. So I just clicked on one of the many links “inviting” me to leave a review and I am greeted to the login screen. I put in my credentials and they don't work. So I click “forgot...” and I get the email and change the password and I still can't log in. Even this experience is painful! So I repeat it again with a third password and it works (I have never experienced this kind of difficulty, I keep an organized password book!). I hope I don't come across like a moron, or a whiner as I realize I'm in the minority; I normally don't leave reviews, and I'm a business owner myself so I know how it is, and I'm really trying to be fair and reasonable, but every single step with this company for me has been as difficult as can be, and I have tremendous amounts of online shopping experience. I have never worked so hard to give a company some $1400.00 in my life, and I won't likely again. What this company needs is some good old fashioned competition...
RESPONSE: Nowhere in your reply is the word “sorry” or “apologize.” Instead you attempt to justify the digital DMV experience you put your patrons through since, like the DMV, you're the only game in town for Obutto products. I'm sure if one were to confront the DMV as I am confronting you, they too would attempt to justify their methodology with such tripe as “security.” How do thousands of other sites offer security and a user friendly experience?
Then you have the nerve to deny spamming me! From August 11, the date of my order confirmation email to present I have 22 emails from you. Of those, 9 are asking for a review. You even asked for the review before I received the item, and on August 17th you emailed me twice in the same day for a review! I am not the first to be spammed before receiving my item; there are other reviewers that mention it as well despite giving 4 or more stars. This is the epitome of spamming.
You say you “would lose sales.” To whom? You are the only carrier of the product, you would have lost exactly no sales. Speaking of sales I missed one you were running on the product by one day if I recall correctly; you want to talk about a “perfect storm.” Ever heard of a rain check? Especially after sticking it to all the purchasers that paid high shipping costs?
$50 wouldn't even put a dent in the opportunity cost one suffers when trying to place an order with you. Why don't you take it and put it toward renovating your website. Do some on-line shopping, literally anywhere else, for examples on how it's done. As far as luck is concerned, you're going to need it when another vendor wises up and begins to offer Obutto products. You tortured this review out of me, so here it is.
Review by JasonUr3 years ago
Item came fast and packaging was protected. Some boxes were damaged but that can't be helped. They wrapped everything very nicely.
Review by Caratina Tschesnok3 years ago
Obutto, is only available from Main Performance PC, so I had no choice, price was fair, but my reservation was in shipping cost. I bit the bullet and went for it, 2days after my shipment I get a blanket form email letter saying how an agreement was made with UPS to have a flat rate shipping that was over $50 lower than my rate, wow, really kick a brother in the gut... The products box had numerous holes in it, however no visible damage to the product "great!", there was so much bubble wrap around the rig, removing it was actually the longest part of the install. Was a little disappointed in the bubble wrap over brake plate, the wrap melted in between the grooves, and does look like it will be coming out any time soon. I love this chair so much I don't think I am ever going to leave it, But in my future purchases I may have to find another supplier...
Review by Robe3 years ago
Main performance PC was excellent in all regards. The Obutto r3volution, on other hand, has the worst seat I've ever had the displeasure of sitting on. The rest of the cockpit if very nice, but I've had it less than a week and I'm already looking for a replacement seat.
Review by TomBW Zapotoczny3 years ago
I purchased an Obutto Ozone from them years ago and I am now adding a Revolution to my family. They are built like tanks and Main Performance PC has always been there to answer any questions I have and keep in stock all of the awesome accessories. I cannot recommend them enough. If you are on the fence about getting a cockpit or a PC from them, go for it, I know you will no regret it.
Review by MobileFighter3 years ago
Product was on backorder not something that Main Performance could control as soon as it became available I was notified as promised and got the product asap, good company good experience
Review by Tasnuta Guidou3 years ago
I will absolutely be doing business in the future with Main Performance PC.
Review by Jasiel3 years ago
A little disappointed I had to pay for a cup holder for my older ozone, since they didnt come with them at the time, but now they are included for free, slightly unfair to us older purchasers.
Shipping cost for it was high too. But those notes may be just being cranky today. The actual service and products are top notch and would reccomend to anyone, hence 5 stars.
Review by Berjinder Kegsman3 years ago
Ordered a Obutto sim cockpit and they processed the order very quickly. Not 5 stars due to condition of packaging upon arrival. The product was still in pristeen condition but it looked like the boxes were sitting in a warehouse for awhile. Would deff refer to a friend and recomend them to anyone. Beaware, shipping cross country gets expenssive quick.
Review by Sirar Derrow3 years ago
Contacted Main Performance regarding a product replacement part not listed on their site. They immediately responded to me with a link to unlisted part and processed my order. Item was immediately shipped to my doorstep several days later on time and intact. Couldn't be happier.
Review by Hindsight3 years ago
I tried to purchase an Obutto cockpit seat.
The system marked me as fraud risk without much explanation. Customer service wasn't much help and frankly had no clue on the process.
It then marked the order as cancelled but left the charge on my credit card. I had to call in to cancel the already cancelled order.
Hell of a way to miss out on a $500 order and all future orders.
On the bright side, I was able to make my own seat for only $200.
Review by Arbel Ridgemoor3 years ago
Had an issue with my pc, they sent out a replacement part no questions asked.