While I was very happy the dreamliner products and service I received from the supplier Main Faucet had no voice or chat communication. Price is right Service not existant.
Review by Kamalia3 years ago
Less then one star would be appropriate. Zero customer service, or nonexistent, no response to e-mails, phone service is ridiculous, in fact the number provided states a different company on an automated system. Ordered a product on the 5th of Jan, on the ninth of Jan money removed for the item from my bank account and my order status still says sent to the warehouse! Repeated e-mails asking for confirmation of shipping, as in tracking, estimated arrival, have been ignored and unanswered. Do not trust this company! My next step is contacting my bank disputing charges for merchandise not acknowledged but charged for. Ordering from a reputable company instead
Review by Robben Venezian3 years ago
We looked for a long time before we found what we were looking for. This was the style and look we wanted. These are well made and beat the the low end big box units we saw. Cost was a considartion but you get what you pay for.
Review by Bayeh3 years ago
Excellent Customer Service is what Main Faucet is all about - my original order arrived damaged by the trucking company, and Main Faucet took immediate action to provide the replacement.... I'm very impressed with your communication and excellent Customer Service reps !!
Review by Eleknode Ingabile4 years ago
I purchased many different items during my my renovation and all merchandise purchased from Main Faucet was sent on time and exactly what was promised.
Review by Mehara4 years ago
They had the shower doors I wanted in stock. Ordering was easy & shipping was fast & free.
Review by Joesie4 years ago
After having received damaged shower doors- twice from H.D., I ordered from MainFaucet. My order arrived quickly and well packaged in perfect shape. I am very happy and will order again.
Review by Gaulliss4 years ago
The sink I purchased is beautiful. The sink was packaged carefully to protect it during shipping. Main Faucet was a good place to shop as they delivered the sink quickly after purchase.
Review by Tamburello4 years ago
I just ordered and sink and faucet set from this company. It was just installed with my granite counter tops. Top notch products, I am enjoying my new additions to my kitchen!
Review by Rossun Navat4 years ago
Two baths and kitchen remodeled.
Great products, great prices and quick delivery.
Review by Petpilai4 years ago
Quick shippping
Review by Drori4 years ago
Good price, fast delivery
Review by Charoula4 years ago
great customer service online and on the phone
Review by Kauther Karlzen4 years ago
The shower door received was nicer than expected and it was a very competitive price. However, the box containing the glass was very damaged during shipping so I'm not sure they picked the best shipping service. Fortunately, the shower door itself was not damaged.
Review by Gabbyb Scharfstein4 years ago
Searched local hardware stores to find the perfect shower door only to find a higher price and 2-3 week lead times. Found the 27" Dreamline frameless shower door at mainfaucet.com for an excellent price and in stock. Received the door in excellent condition in less than a week. Great quality door and was a fairly easy install (about 1-1/2 hours). Door is very heavy with nice quality hinges and handle. The only thing is the door width w/hinges is really 26-1/2" so I have a little wider gap than I was hoping for but still works and looks amazing!!
Review by Shafiqullah Derrow4 years ago
We purchased the kitchen sink grids online on Saturday, and they arrived the following Tuesday. The grids were accurately described online. Arrived in perfect condition. Great supplier!!!
Review by Pawesome4 years ago
The hood is beautiful but has rocket science directions for its operation but then I'm 73. Installation instructions were too vague for us to figure out easily so it was slow going. Operation and installation are better for professionals. Also I really like the 4 lights but they are cool blue. It really does a fine job and runs quietly compared to others. Your customer service folks were pleasant and helpful. I certainly recommend this product and your company.
Review by Tropicaldi4 years ago
I ordered a shower insert. First delivery came with a dented piece. I contacted customer service, and they quickly sent two replacements. Both arrived dented and broken. I contacted customer service again. They sent another piece, but finally packaged it well enough so it didn't get damaged. So, it's great to know that their customer service dept will fix an issue, but it was annoying to delay my bathroom redo by 3 weeks because of this,
Review by Bafford4 years ago
Good price, had what I needed and sent promptly.
Review by Dutchbackpacker4 years ago
Researching a new sink and wanting something with some weight and made in the US - MainFaucet was my best option considering all the poking around I did online to find a replacement basic kitchen sink. Ordering was easy, followup communication quick as was delivery. Currently in the installation mode, so will see in the months to come how it holds up, but initial study of the sink are all thumbs up. Would certainly recommend and use again for other products.
Review by Shmac Montsdeoca4 years ago
Bought glass shower doors and delivered in a week without any issue.
Review by Semedeton Schweber4 years ago
Vanity is gorgeous at half the price as similar vanities. Much better quality than I expected. Shipping was quick and I loved that the shipping is included in the price of the item. Arrived in impeccable shape.
Review by Nambikei4 years ago
The whole experience from the beginning to the end, was smoothly, and I feel I could trust Main Faucet from the start!
Review by AshaNJ4 years ago
We're doing renovations, ordered a sink which unfortunately wasn't workable. The service was fine, delivery fairly prompt however return policy is lousy. Restocking fee was over $100. Don't think I'll ever order from them again.
Review by Kaashni4 years ago
I research a product and company to the limit before I buy. Product was a super price and their reviews were good. The ship was fast and as described. Now they have another good review !!!!
