I have ordered several times from Maine Lobster Now, and it has always been a pleasure...This last time one of my lobsters came with the claw detached, I contacted Live Maine Lobster with my concern and Barry the manager called me immediately and compensated me for the lobster with the broken claw...This is customer service at it's best... I live in Arizona, originally from New Hampshire, so I have to get my fresh lobster fix from time to time...Thank you Live Maine Lobster...
Review by Color Derrow1 month ago
I ordered scallops on friday from Maine to be delivered me saturday in New York state and they arrived right on time, and were fresh and tasty and I was very impressed with the excellent service and quality of product. I'd recommend them to anyone, anytime. You did great, Maine Lobster Now! Thank you!!
Review by Makenzi1 month ago
Great customer service and great seafood. If it isn't right they make it right. Just wish you didn't have to purchase so much for free shipping.
Review by Geethapriya1 month ago
Excellent service and products - have ordered twice so far. Have ordered live lobsters, clams, lobster tails, red king crab legs and jonas crab claws - everything was excellent and no major issues - will order again. Only one minor complaint - when you open the box it looks like your suff is just thrown in there. However, product is not affected but esthetic can be improved.
Review by HayleyGilbert1 month ago
Received the lobster Huge, I’ll give it that. Was my 75th birthday. Removed the tails from the shell and they were only 1/4” thick. Very strong smell. Cooked them properly (owned restaurants my entire working life) totally bland. Very disappointing. Still have two left, don’t know if I should waste the time cooking or just toss.
Very nice company to deal with however the food expierence was horrible. Not their normal I’m sure, just unlucky I guess.
Review by Mr Guy1 month ago
Well, the lobsters were dead when they arrived next day. Lobster bisque was fishy.
Review by Cenedra Adriomi1 month ago
Horrible lobster meat was packed in a liquid, and that's NOT fresh lobster.
Review by Cpfuzzy Scheuneman2 months ago
Great food and helpful staff
Review by KerrieM Vohma2 months ago
Excellent experience, order delivered as promised and was top quality for a very reasonable price. Nice surprise for my brother in Florida!
Review by Sichan Ragnvaldjord2 months ago
Worst waist of money I have spent since my ex. I opened the box (in my car- big mistake) and the lobster was obviously dead. It was a weird brown color. It smelled before I even opened the box. I have never smelled something like it. I emailed customer service and Michael D could not have been less understanding or sympathetic. I guess they don't rely on repeat customers. It was so disgusting I had to take it to a commercial dumpster. The Styrofoam was so thin at the top that when I tried to close the box to but it down it made a huge hole. My car still smells bad and I get comments which is embarrassing. I take most of the blame for buying a lobster over the internet, but they could have at least replaced it. Trust me. Do not buy from this company. Make sure you read the fine print when purchasing. Apparently I was suppose to do a photo shoot with it before I threw it away, as if that would show if it was alive or not. Trust me, not worth the risk.
Review by Phiroz2 months ago
Arrived as promised well packed The main thing they were great tasting
Review by Hausi2 months ago
They made good on a late order. Awesome service! Awesome staff!
Review by CPask2 months ago
As usual the lobsters were outstanding. Sweet, fresh, delicious. But this is the first time we've tried their lobster bisque. OMG. It was out of this world and I was amazed and how much lobster meat there was in it. Big chunks too. Not teeny little morsels like some places. When ordering from them be sure to add a lobster bisque. It's more than enough for tow, and you won't regret it. Repeat customer and will be back again!
Review by Shaimond2 months ago
Review by BaseStation2 months ago
The lobsters arrived fifteen minutes early. That was great because we had to go somewhere
And did not want to leave before the lobsters came.
The lobsters came with great instructions which was helpful.
The lobsters were absolutely delicious. We loved them. They were easy to get out of the shell.
We ordered six ten ounces tails. Had two each and put the other two in the freezer. Fantastic.
Review by Hemphill2 months ago
The BEST... i have ordered from Alaska.. although good and fresh. MAINE LOBSTER IS THE BEST
Review by Absa2 months ago
Always delivered on time with no glitches.
Review by Jakrayut Namnoc2 months ago
Lobsters were the perfect size but they were dead by the time we received them. Two out of the 10 lobsters claws were cracked but freshness was there.
Review by YFCintl Modelers2 months ago
Very helpful on phone order as I don’t like to do internet shopping 😊. Food was delish!
Review by Sloggs Mayya2 months ago
So I pay for a 10-15lb. Live lobster for over $300. In June for delivery in September.
Two days before delivery I text them to make sure with weather on the east coast the way it is, will my delivery be made. a return email stated, yes, we don’t anticipate any problems. The next day, the day before delivery, the day before the gathering, I get an email saying they can’t fill my order but can deliver it the day after the scheduled delivery date made three months before. ??? Was offered two smaller lobsters but declined. I will say the refund was very prompt
Review by Tselg2 months ago
I have been waiting 2yrs. to have a lobster. I would never buy one here in the S.C. area., so it was the best!! I have told my son who lives in Ct. to shop with you at Christmas, for me. Delicious, fresh, delivered on time. Can't wait to do it again. Thank you for the great experience and best lobster. Joyce
Review by Tigertailz Villavisencio2 months ago
Ordered three 1.5 lb lobsters and 1.75 lb. One of them had an empty tail.
Review by Berkshire Parafita2 months ago
Bought the lobster roll kit for a friend's birthday prior to their 1st trip to Maine. Wanted to give her a brief preset of what her dining experience was going to be in her travels. They enjoyed every fresh bite and the information included in their package.
For me being a first time customer, working with Mike in answering some questions was easy and helpful.
Mom's going to have surgery soon, I'll be shipping her lobster, crab meat and soups during her recovery.
Maine Lobster Now is my new favorite gift place!!
Review by MacFaul2 months ago
First time ordering from Maine lobster Now I was surprised how big the crab legs were.. but was disappointed ☹️ there was only 6 in the box.. for the money that was spent it should have been more... Hope they taste as overrated the price were