I've been using mailchimp for over 5 years for my restaurant mailing list, only issue some mails are ending up in spam folder time to time, but i guess all other competitors have same issue.
Review by Adejumo Shokes1 month ago
Not sure, what all the negativity is about with Mailchimp. We've used them for a long time and for a small business its one of the only sensibly priced options out there given the functionality it offers.
Review by Imazing Vincourt2 months ago
A good email marketing software with a bit higher price!
Review by DragonAngel2 months ago
Absolutely horrendous support. By all means, find an alternative this poorly run company!
Review by Olukunmi2 months ago
very happy with the plugin
Review by Abdullateef2 months ago
Absolutely hopeless... I have been using them for years and spending over £200 a a month...
With a list of over 50,000 names the cost escalated and became a a bit of a burden. I asked them to look at the list and tell me how much of the emails were spam.
Mailchimp said they all looked good to them... I exported the list and after deleting the obvious spam addresses I was down to 16,000 and still have a lot of cleaning to go.
To get any type of support is hopeless and slow...
Review by Anajli2 months ago
very bad not recommended
Review by Henriques Derrow2 months ago
As a small organisation, we used to love using Mailchimp. Part of what we loved was that it had such a good choice of email templates for small organisations and novice people, like us. A nice easier, click it, change pictures, write your things and send. We didn't bother with all the analytics stuff because none of it has ever made sense to me and we can't afford to buy in experts. Well for some reason they've now decided to force people to upgrade to paid packages and restricted the use of 99% of the templates we previously had access to. I'm all good with trying to make people upgrade, but don't do it by removing features, do it by adding them. For that reason, we are now looking for a new platform to use and will be moving our mail lists away as well. Anyone that devalues its customers should be put to task. Goodbye Mailchimp.
Review by Quista Potupchik2 months ago
MailChimp has gotten worse and worse. The smallest things have become so difficult to achieve. I build websites for a living, from scratch, writing code, and still MailChimp completely baffles me.
Put simply: It doesn't work.
Review by MegP2 months ago
Mailchimp is an Easy to Use Email Marketing Software.
The service is safe and legit, but pay attention that can be used by users for spam or frauds - so be suspicious and check who is the sender.
Review by Hamboulla2 months ago
The company operates shady. I had a horrible experience shutting down my account, kept all my money and customers. I did not violate any rules. The company is a scam.
Review by KCMartinstomer2 months ago
My campaign's status was pending for more than 30 minutes. Tried contacting support but Cara of the live chat team was of no help. On top of that I even received an account 'violation' without any explanation, thus I had restricted use my account. First time to experience this with MailChimp and I am very upset.
Please improve your chat support team.
Review by Monlex2 months ago
I am forced to use it because some of the other tools I use only integrate with it. It is clunky, outdated and the UI is awful. There is zero support let alone realtime chat like you have with their competitors. I can only assume they are still around because they were one of the first but they don't deserve to be around for the long haul with this junk software. I've taken time out to write this just to vent after struggling the whole afternoon to get basic stuff working which takes a minute in my autoresponder software of choice which I won't mention because I don't want to detract from my message AVOID Mailchimp at all costs!!!
Review by Neji Dolega3 months ago
My god this system is bad. Not only do they charge your for every little thing, but nothing works. The simplest of tasks are either impossible to do or so complicated to implement you wonder whether an actual monkey designed the system. Avoid. Avoid Avoid!
Review by Megyeri3 months ago
Wow. The [email protected]*king WORST now. I've been muttering "what the hell happened here..." for the past 24 hours. I'm shell shocked, mostly because I knew what this used to be, and now this chick is brand new for all the wrong reasons. I added a client to Mailchimp, quite routinely, as I have in the past for their email campaigns. They grow to 2000, great. If not, still fine. NOPE. Limits here. Limits there. Limits everywhere. It's a new world folks. David Gaughran gets into the weeds a bit more than this review can, but the simple version: The old Mailchimp is DEAD. Nickle and dime on EVERYTHING. There's a strong sense that this is the result of a change in the direction of management... which is likely spearheaded by someone young, greedy, or both. I could be wrong, but it smells like new blood getting ambitious with this whole total marketing platform thing. Ummmmm..... Amazon is crushing it because they don't d*ck over their users. Like a book with multiple endings, I wish I could go back and change the path this is on. This move ends the story for me.
Review by Kittyztwo3 months ago
Worst experience using a platform ever. Out of date, ill-equipped platform and horrendous customer service. I wil never in my life work with this company again.
Review by Limpen3 months ago
Great service. Great company. I have never had a problem with my marketing campaigns. Unlike other providers, which dont always follow through the agreements.
Review by Tephra Toghian3 months ago
For such a big company, I am appalled by Mailchimp's customer service. I had been sitting on my Mailchimp account as I prepared to launch my website. I had an email list that consisted of 2 emails -- mine and a good friend's -- and zero sent emails. I don't think I had even drafted one, yet, when i got an email saying that my account had been suspended. The email said that they had picked up suspicious activity that violated their terms of service. I emailed them immediately, kindly asking what they could have possibly flagged my account for. I said I would happy address it. I mean, it was annoying, but no real biggie. It's not all that uncommon for the scanner bots they use to flag false alarms, or maybe I did something dumb in the account set up -- who knows! A month later, after no reply, I submitted a form in response to the suspension. Again, over 2 weeks later, I still have received no response. I still have no idea what the issue could possibly be and no indication that it will be resolved anytime soon.
Review by Snowdaddy3 months ago
I have a side business that's been dormant for several months but has still been collecting email addresses online via a Mailchimp email collection box embedded into my website....or so I thought. I was alarmed to see my email updates from Mailchimp recently alerting me that mailing list had begun to jump in numbers - daily - from 1-2 per day (for the past several years) to a sudden average of 10-18 per day. I was excited at first but then immediately suspicious. I hadn't had time to remove the Mailchimp sign-up link from my website until tonight but just before doing it, I realized that it's no longer active. Thus, I've gotten all of those daily sign-ups from a broken link? I've clearly got a lot of list-cleaning to do before signing up for a new platform for this year's holiday sales. :/
Review by Degasperi3 months ago
Mailchimp is probably the website with the worst customer support I have ever used. If you have a problem you first have to pay Mailchimp to get access to the customer support.
I am pretty sure I would rate it which 5 stars if they would offer a normal customer support like everyone else. The tools they have are actually really good and its really simple but I cannot use it because my account got blocked instantly. I am pretty sure I did something wrong which violated the general terms and conditions, but how should I change that if nobody tells me what I did wrong and how I can change it?
Review by Nkr Guidobaldi3 months ago
Open free account and only now catch they started charge me, just for fun, no any activity, but money go, great BUSINESS IDEA, open case in court.
Review by Marilaurice Nestorovikj4 months ago
MailChimp have become a joke. They've suddenly started to ask for $15/month to upload a HTML template.
Review by Dasset4 months ago
Sadly this once "go to" email management platform has grown too big for its britches and thinks it can be a CRM. Well. It converted my contacts into audiences, and to sort them for mailings I have to tag them. So I did. But I have 36 of one tag, but can I get the campaign to load with all 36? Can I eff! so thanks mailchimp. I am now hand emailing all 36 people but I'll never get back the hours I spent trying to sort this out. The last thing I can think of is to purge and delete all my contacts so I can create one reliable mail list with the 36.
Yes. Well I tried that, purged/deleted my contacts in mailchimp to try to get this mailing dialled in and mailchmp won't allow me to reupload the 36. Wow. What a spectacular crash and burn by mailchimp. it took me 5 minutes to set up on another platform. Sad though. I loved mailchimp.
Review by PreferToWithhold4 months ago
I have been using Mailchimp for years, recently they split with Shopify and I just received a notice that my charges will be increasing from $150 to $190 next month. Service has always been terrible, looking for a replacement now.
Review by Sirbasil Lagodziuk4 months ago
Even if you don't wanna spend money on email marketing software, just stay away from Mailchimp. Even the simplest of tasks take multiple clicks to accomplish. Delivery rate is disappointing as well.
If you can afford it, I would highly recommend ConvertKit, otherwise MailerLite is a decent free option.