Yahoo Reviews

Yahoo needs to put the breaks on the propaganda machine. I've unsubscribed and blocked yodel but you still keep sending me those fake news articles that are a complete joke. I've had this email for over 20 years. We want email not your political opinions. Cease and desist.

I've used Yahoo Mail almost since inception and it's gotten so frustrating that it is worth the PITA TO REPLACE IT that paid version can't offer what the free one doesn't so I'm not going waste my time. The paid version could only enhance that lack of effort that's been applied to the product as a whole.
Good Bye YAHOO!

Trying to sign in into my email account on a Sunday and totally can not. WTF. I got things to do. I needed to sign in to do my work and I can't log in into my account and can't even call anybody because it says "server unavailable". Um ok than forget it, going somewhere else. Nobody uses yahoo anymore anyways I don't know why I stuck around this long. Thanks for helping me leave now.

Every time I try to log into one of my yahoo email accounts I get error messages, must verify with a code sent to my phone and then change my password. Change my password each and every time to log in. I tried yahoo email help and in a chat was given a link to a specialist who wanted $150 to try to help. Can't even do a vacation message to writers to not use my yahoo mail but use my gmail. What a shame for the email that had the best UI that was very east to use.

If you don't pay for at least 1 yahoo subscription, forget about receiving assistance if you encounter a problem or need an information upgrade. I have been using my yahoo email for years and now that I need to update my info due to a change of my phone number, yahoo will not move forward with the upgrade unless I pay for at least 1 yahoo subscription. I am beyond disappointed and years of trust have been shattered In 4 minutes.

Scumbag company. Scumbag employees. Check out all the 1 star reviews. Litteraly everyone hates these sick people. Yahoo, go end yourself in Minecraft.

I lost access of my two accounts in yahoo about 4 years ago and thought that it would have shut down itself. But when I tried to recreate those accounts it turns out that it alarmingly still exists. So I reported it and ask for termination. But it's a tough luck. They been asking me for useless information for verification like the contents of the inbox. But how should I remember those exactly.

I am so angry My phone crashed so I had to get a new phone number and I can't remember my goddamn password for my Yahoo account nor do I remember the old damn emails I used to for a recovery account So therefore I have to call these $#*!s spend 20 minutes waiting and then have him tell me that I have to pay for them to let me into my $#*!ing account That is bull$#*! isn't that like extortion and against the $#*!ing law

Yahoo hass started a thing of blocking access to your e-mail for 15 seconds if you are running an ad blocker. TO stop this you have to either allow ads or pay for a premium service. I can live with that HOWEVER if you are running an ad blocker you also can not clear your spam folder OR block e-mails!
I remember when yahoo was a great service but not any more. Even though it is a lot of work instead of doing what they want I will I will set up email with a different provider and just let this one eat up space on their server collecting spam and junl mail

I do not subscribe to Mail Pro but receive many times a day an ad from Yahoo telling me I should remove an ad blocker I have had installed professionally for years. Yahoo's message is a pop up that they say will continue to come until I removed my ad blocker and get this: They want me to do that so I can subscribe to their service for $3.49 a month. If I do not, Yahoo threatens to keep sending the popups until I do their bidding.

I see a lot of Yahoo reviewers just like me, we've had Yahoo mail for over 20 years, since back when they were good. Now they are doing everything they can to make people with free email accounts either pay up or leave. That is why Yahoo email breaks in a different way every other week, it's just part of the plan. My account has become nearly useless in the last 6 months. Too bad I can't give Yahoo a rating of zero stars.

I've been a Yahoo subscriber for almost 20 years, I was happy until they went to the dark side.
Among the worst customer service you'll EVER experience.
Very intrusive advertising.
Yahoo no longer has email as its primary purpose, it's more like a bulletin board of cluttered garbage.
Spam protection is very poor.
Looking for decent, free email? I've found a few out there, I'm going to gmail because I want simple, uncluttered, safe email with good quality service.
BooHoo yahoo - Good riddance!

Terrible service there was no way to update your information if you do not log into your account for 3 weeks to 4 weeks they will lock you out of it and opt for you to have a security code sent to your last number on file if you happen to change your phone number or get a new phone then your permanently locked out of your Yahoo account because there is no option for them to update your information and you will be locked out of your banking as well

I feel sad because I see so many bad review rate to Yahoo Mail. I using Yahoo Mail about more than 10 years until now. Basically this mail provider never disappoint me. I feel safe with the mail protection. I satisfied with the email platform and structure. Sure Google mail is a strong competitor to him, but Yahoo Mail also not bad as the rating I feel.

Yahoo changed my password and is now demanding ransom to change it back, I use yahoo a little since subscribing to verizon years ago, Then verizon gave or sold all subscriber to yahoo, and yahoo just diabled my email by changing the password and want $16.00 month to fix it, Yahoo is ransom ware at it best, right out in the open.

I just saw an article from Yahoo News about Donald Trump Jr. Wanting to stage an intervention with his dad. Have you no shame? No wonder Google ate you apart even though they are just as liberal. You have lost so much market share that you now are no longer a search engine but a leftist news source. We all now say "Google it" if we don't know something. We NEVER say "Yahoo it". You are a bunch of clowns that have lost the focus of your mission statement.

I do not understand a company that repeatedly destroys its own product to the point that it just doesn't work any more. It is soooooo aggravating to want to check your emails and the service simply refuses to load. I am dumping my email account I've had for 25 years now because I just can't stand the amount of frustration that goes into just wanting to check items in my inbox. Sad.

I can't even do the most basic thing like logging in with a password. Every time it asks me to "open any yahoo app" and tap on the account key icon to get an account key code. I don't have any other yahoo apps with the same account signed on, so how the heck am I suppose to get an account key code? The link to "use text or email to sign in" only gives me an error "uh-oh". Why yahoo has become so unusable over the years I don't know. It's so complicated and buggy, I ought to delete all my yahoo accounts if ever I manage to get in!

I signed-up for a trial YAHOO! Mail PRO membership but quickly decided it was not for me. I cancelled my trial membership within the suggested 14 day cancellation period. Since cancelling the YAHOO ad for PRO continues to POP-UP when I try to open an email. This POP-UP AD is EXTREMELY ANNOYING as I must stop and request a return to YAHOO BASIC before opening the email. Is there a way to DELETE THIS POP-UP AD? I have tried YAHOO HELP with NO LUCK. THEY DON'T SEEM TO CARE!

It seems that since Verizon purchase Yahoo mail it's becoming one big advertising Festival it's hard to read articles when ads are constantly popping up

Such a crap service, it has you going around in circles. I feel management are on the floor howling at me as I return back to the starting point without gaining access. Wait there is more... I can pay for THEIR premium service hahaha, think not.

I have never used anything other than Yahoo for my email. It logged me out and I no longer had access to the backup email for verification. I had to pay $16 for them to let me back into my account. I think it is completely ridiculous that I had to pay in order to talk to a support agent. I will be transferring all of my accounts elsewhere outside of yahoo very soon.

The things that's driving absolutely bats is that when I've replied to an email, that email now stays open until I manually close it. It used to be that -- logically -- after you replied to an email, the original email automatically closed. Now you have to manually shut them, a huge and maddening waste of time. And at some point I saw a statement from Yahoo actually saying, in effect, don't complain about this because we're not changing it.

That was several years ago and nothing has changed. I only stay with them because of the horror of having to switch to a new system and either lose or move all the previous emails.

Yahoo has taken out the comment section to all their postings because of how much of punk little $#*!es they are. They constantly post left wing biased news and should get sued for trying to promote only the news they want to indoctrinate you with.

This is what the Yahoo customer service center can provide you if/when your long-forgotten Yahoo email address from 2002 has been hacked and the person or persons who hacked said account begin actively using your personal information with other services (for example, sending unsolicited Amazon packages in your name to your prior address):

1. File a "ticket" with "another department."
2. Inform you that "another department" will contact you by email "probably" within 48 hours.

What Yahoo customer service cannot provide you with, while experiencing this exact issue:

1. The name of the department which is now allegedly opening an investigation.
2. A contact number for the department which is now allegedly opening an investigation.
3. An email address for the department which is now allegedly opening an investigation.
4. A temporary suspension of the account while the Yahoo Mystery Team allegedly investigates.
5. A supervisor. Unless you're willing to debate the first-line CSR for 75 minutes about the necessity of speaking to a supervisor. They almost certainly have a policy against escalating to a supervisor for which the CSR is somehow reprimanded or punished.
6. A competent supervisor (given an infinite amount of time). The supervisor cannot provide you a contact number for the department which investigates the issue. They can offer no guarantee of the time frame the Yahoo Mystery Team will contact you. Fun side note: the supervisor, who identified himself as "Melvin," actually mumbled "$#*!" on the call. Having worked in a (reputable) call center training department years ago, I can tell you that this idiot lacks even the minimal competence necessary for a first-day CSR. For a supervisor, it's a hanging offense. These calls are recorded and reviewed for quality (well, maybe not the case here, who knows). What a jackass.
7. A level-3 supervisor or manager, when it becomes apparent that the "supervisor" is an idiot who can't assist you but forgets he's on a recorded line.
8. Minimally competent assistance (at any level, at any time).
9. An apology for failing to provide minimally competent assistance when a customer experiences identity theft through a service that they provide.

So if you've long since forgotten about that Yahoo email account from 20 years ago (because obviously no one still uses their Yahoo email account...it's 2020 guys), better get on there, lock it down now and deactivate it. Yahoo's too broke to be of much help when you experience identity theft because they screwed up.