I bought a pair of pants from Magasin in Central Copenhagen, they forgot to remove the security tag. I had the pants tailored and only noticed the tag once I had received the pants back.
I sent them a picture of the pants and the receipts and asked for a refund because I have no intention of physically meeting up at the store as it is too much of an inconvenience.
Magasin has NOT offered to refund my purchase, they just politely asked me to show up at the store.
While I appreciate them being polite, it doesn't solve my problem. In general this was a poor customer experience.
Review by Tamberly3 weeks ago
Great service. Website worked well and the items I ordered were delivered quickly. All the items matched with the photos and descriptions.
Review by Customermetin4 weeks ago
Review by PhyllisGravitt Derrow1 month ago
Review by TimelordRock Pappalardo1 month ago
Fin service intet at klage over
Review by DotNetter Bakkali1 month ago
God måde at handle på
Review by Abuomar1 month ago
Hurtig levering og super god service.
Review by Yacoba1 month ago
Super online butik❤️
Review by Naly1 month ago
Trygt at handle ned Magasin!
Review by Sohan Graning1 month ago
Glad for at handle i magasin.dk,altid god tilbudt med goodie card.😊👍
Review by Keysto2 months ago
Super fin levering
Review by Rodolfoperezzz Denoncourt2 months ago
super god skønt
Review by Monohor2 months ago
Good service. Fast delivery. Good products
Review by Aruni2 months ago
Fin og hurting levering!
Review by Ybot Fletc2 months ago
everything went smooth easy and fast
Review by Shaheid2 months ago
Review by LPham2 months ago
Super og hurtig levering ingen problemer der. Men det er for dårligt at man skal betale 19 kr, hvis man får leveret med GLS og man afhenter pakken i magasin.
Review by PeterMTB2 months ago
God service :-)
Review by Thøger2 months ago
Hurtig levering, nem returning
Review by Chavril Derrow2 months ago
Review by Sparkle2 months ago
Very good experience but I would like surveys to be done in English
Review by Kushba Deresse2 months ago
Very fast service, got delivered in time and I got a free gift for ordering online
Review by Goodboi2 months ago
At handle hos Magasin fungerer på alle måder optimalt - service og kvalitet er helt sikkert til 5 stjerner.
Review by Kehos FurnitureMakers2 months ago
Fast delivery, product correct, price ok as was on discount, well could be more discounts at shoes and parfumes, clothes I not buying so much, but shoes and parfumes yes, but only when Magasin have discount's. Still its very expensiv shop. Not for each hard working person in DK. That the fact.