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Review by G Linton1 month ago
The cookware is fine however not quite All Clad quality. The ordering process is flawed from the beginning. The products are typically advertised as in stock when in fact that may not be true. I recently got an email that one of their pans was back in stock. Four days after ordering I received no shipping or backordered notification. Today is the 7th day and at this point I can only assume this is an item which is made as they are ordered in effect nullifying "in stock". They've posted a disclaimer which states shipping may be impacted by coronavirus which quite frankly is becoming the standard for poor business practices... The shipping issue is significant in that when confronted with a direct question pertaining to the shipping date their response is vague and ambiguous. I believe their business model needs some adjusting and they will be fine. I completely concur with other comments that in the process of ordering you'll be inundated with unsolicited sale flyers and how to use advice. Other than that which I've pointed out the pans seem to be of good quality with tight lids. The knives are not heavy and seem balanced yet the quality in my opinion is not at the level of Wusthof or Shun which is what I use in our kitchen. That said they are of good quality and at least half the price. My suggestion to the Made in Cookware folks is to work on the fulfillment issues and you'll have a winner.
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Review by naposaurus2 years ago
Note: I am reviewing the purchase process, not the cookware itself.
I placed an order for a pan. Following my order, I was MERCILESSLY spammed by the company. Here is the list of emails I received for this single order of just one item:
2) We are processing your payment
3) Order confirmed
4) We charged you for the order
5) The shipment is out for delivery
6) The shipment is on the way
7) The shipment has been delivered
8) How to care for your new cookware
That is 8(!) emails for a single order. SHEER INSANITY.
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