I had purchased antivirus software from a different provider. I ran scan after scan after scan and could not remove the problem. I spent hours attempting to fix it myself with the help of google...after I was redirected to Yahoo. I reached out my provider and they sent me an email with the "fix"... everything I had been doing for the past week to stop the problem. Not super helpful.
Thankfully I found MacKeeper and Elizabeth (who deserves a raise!) and within an hour, my system was running properly and not sending me to Yahoo. MacKeeper has a client for life now. Thank you so much!
Review by KarenG Derrow1 month ago
They are good at helping when you need it. They have helped me more than once when I have problems with Mackeeper.
The only problem with them is that it is only in English they can help, so if you don't the basics of that language then they can't help.
Review by Tjebbe Mingileviciute1 month ago
The person who helped me instal and uninstalling MacKeeper was very helpful and patience with me.
Review by Ilemobayo1 month ago
Very responsive and reassuring to be able to check issues quickly
Review by Gionisa1 month ago
Had an issue with adware on Chrome and the tech took control of my computer, found some unwanted files and fixed the problem. Very knowledgeable and great service.
Review by Cmaunsell1 month ago
Many thanks to Harry for all his help and assistance, very professional and understanding
Review by Yarelos1 month ago
problem remotely resolved immediately. fantastic tech skills. thank you Elizabeth.
Review by Piyanut1 month ago
I just signed up for MacKeeper last night due to a worm causing all of my web browsers to redirect to yahoo and then crash. I have had this madness going on for a week now. Spent a short period of time on the phone with customer support and he FIXED IT!!! Harry was so helpful and very mindful of my privacy during remote tech support.
This review is 100% real and left me a 100% happy customer.
Review by Debe1 month ago
Very Good and Very Helpful
Review by Jannie Sellrrs2 months ago
the best customer service with amazing expertise!!! I could not exist without them. Yah Vivienne
Review by OMGitsXupi Vosbergen2 months ago
Helga guided us through getting rid of an annoying Google/Chrome redirect virus. Quick and painless. Thank you!!
Review by Katalyne2 months ago
I have been a MacKeeper client for some time now.
I recently added another subscription for another iMac, because the app has become indispensable to me.
Definitely works as advertised and the Tech support is usually on hand and very efficient.
Review by Gegirl2 months ago
I had a simple problem that we worked to resolve with fresh install Long time customer and I always get great help
Review by Bafford2 months ago
The 24/7 support replied me promptly and helped me to solve my problem.
Review by SaMoo2 months ago
Daniel was amazing and very patient with my inability to navigatethe prompts he gave me, But at the of the journey he re-established the integrity of my Mac....Thank you Daniel for what you do for knucklehead like us.......You were GREAT....Give him a raise...
Review by Aureleen2 months ago
Horrible!! They try to sell another APP
Review by Husseino2 months ago
Thank you so much to Noelle for helping me sort out the issue I had with Mackeeper. After he remote connected to my MacBook Pro he spent about 30 minutes loading, installing and correcting problems before he managed to do a clean install and get the whole mackeeper working again. I didn't even know this service existed, but would highly recommend the professional, safe and reliable service if you get stuck. Worth every penny of my subscription and will now renew for a full year. Many thank Noelle !!
Review by Zaraaa2 months ago
I am so glad to have buy MacKeeper, the best, can trust, and all the people is helping you perfectly, thanks Mac Keeper, I am a Flemish woman and I perfect understand what the questions are, but sometime I can not able understanding all, then I can have a French tolk or dutch , tank you MacKeeper
Review by Shonney2 months ago
Iris was perfectly amazing. She took a really sloppy desktop and file system (my opinion) waded through it all and made everything work! Quickly too. I was scared to chat but she made it so easy. Thank you Iris!
Review by Ileshkumar Kuperus2 months ago
The remote desktop feature used by MacKeeper allows an in-depth view of your computer, and allowed a LOT of files that were messing up MacKeeper on my MacBook Pro to be removed.
Review by CheckRoutine2 months ago
My computer was hacked through FB messenger and Harry did an excellent job of fixing my problem today! He was extremely patient, and I was 100% Satisfied.
Review by Desharie2 months ago
Excellent service from Iris cleaning up my Mac today!
Review by Rui2 months ago
great service and helpful and quick
Review by Clide Palhie2 months ago
I have had the pleasure of being assisted by Anastasia whose knowledge and patience is outstanding. She resolved by problem quickly and painlessly. Thanks
Review by PrettyHowTown2 months ago
Excellent customer service! Quick and easy solutions!