I made my first order this week and I am amazed by the customer service of Love Loren! I recently was unhappy with my purchase, but she personally reached out to me to make it right and went out of her way to switch my item! I cannot wait to receive my first order!
Review by Suhar Kardan2 months ago
I ordered $80+ worth of their bras and i have received them a couple days ago. I love their bralettes but I wasn’t satisfied with the order and she contacted me, called me to be specific, and i was pleasantly surprised that she did that instead of emailing. We came to a solution and i am leaving a 5 star review.
The BEST customer service i have ever experienced from an online shop. I would definitely recommend this shop.
The size does run a little small so i would recommend to order a size up, or contact her for special request.
Their bralettes are one of a kind and really beautiful.
Really fast shipping.
Amazing customer service.
Review by BenDi4 months ago
I ordered 2-day shipping for an event I had coming up and my order arrived nearly 2 weeks later. When I checked the tracking number, the order hadn't even arrived at a USPS facility. Since the items didn't arrive in time, I no longer needed them and decided to return. There is no return system on the website, forcing you to alert them via email, which they don't respond to. This is essentially a scam.
Review by Janniece4 months ago
I ordered already the second time from Loveloren. The bras are lovely and the customer service responded immediataly to my request concerning an issue I had with the first delivery with the customs and this time everything worked out without any problem. Concerning the sizes you have to take care, since they can vary from one to the other bra. I chose the size based on the picture, where they normally mention the size the model wears. Al my ordered bras fitted so far even though I ordered some in S and others in M size. I can really recommend them and also the quality is good.
Review by Hailua5 months ago
It’s hard to find good customer service and a company you actually want to spend your hard earned money with. I had a very good experience with Love Loren. When checking out i was typing too fast, I accidentally input the incorrect address in for shipping. I was freaking out! I immediately contacted customer service via email that night and got a response in the morning. Right away they fixed the address no problem no question! My shirt came exactly how it looked on the website. I am i love! It’s super cute and fits amazing! My overall experience was seamless; will order again💛
Review by LouienDoris Pires6 months ago
Ordered to Norway, got exactly what i ordered, which i looove... Shipping did take about 2 weeks but thats okay for me. Will be ordering more for shore
Review by Wildfire6 months ago
Just got my new bikini from Love Loren. Great quality! Quick Shipping! Very responsive through email! Will shop again!!!!!
Review by JanetteRobinson Taberer7 months ago
Terrible! Do not buy
Review by Woozlebird8 months ago
great products and excellent customer service! Will definitely purchase again!
Review by Ahdeya8 months ago
Great products and quick shipping! Bought a few bralettes for a trip and am obsessed!
Review by Tonic9 months ago
after seeing my review the company has since cancelled my order.
This company is so unprofessional. I emailed before an item was shipped to say I no longer wanted the product and to cancel it as I had made a mistake and was this possible? They replied with 'I am sorry but no'. So rude. So now I have a product I don't want being shipped and to return costs so much money. Beyond unhappy.
Review by MissLit Catrine11 months ago
I love my new bralette it arrived really fast and great quality
Review by Reechel11 months ago
This company is an absolute scam. I ordered something from them almost two months ago and didn't get an order confirmation or email or anything and did not receive what I bought. I have messaged them countless times on instagram and through their costumer service link on their website but have yet to get any reply. They just simply took the money out of my account and that was it. Do not order from them unless you want to get scammed. So angry and disappointed.
Review by Vidushi1 year ago
I'm very please with love Loren service and quality. The style are cute and young also it comfortable. Plus the be mine perfume smell really nice I had purchase one myself after getting a sample for free. Very happy
Review by Dresses1 year ago
I was beyond pleased with my order! I received the bras and panties today and they are stunning! Just as beautiful as expressed online.
Thank you for the great service, cheers from Canada!
Review by Itchie Aufang1 year ago
Love love love my new bralette
Will definitely buy again from them!
Review by JAshby1 year ago
As other people said, I haven’t received my order yet even though I placed an order 2 weeks ago and the website said it will be 3-5 business days shipping. I checked the tracking info but it has been kept “pre-shippment” and never been updated. So I emailed them but they even didn’t reply me. What an irresponsible company!! Now I realized some other people had the same experience, which made me kinda relieved in a way... but I would definitely say they are doing really lousy job. I will never shop from them again!
Review by Driff1 year ago
Ordered several items and they forgot one. Sent email with all the information and they answered with a simple “sorry, we will send it.” With NO tracking number or estimated time of arrival. I live in Canada right by the border... I could easily drive there - that’s how close.
My original order was processed in July 2018... and it is now September 2018.
Review by Kerrbear1 year ago
I ordered some bralettes I think 2 years ago, after I saw an ad on Facebook. Because they were relatively cheap I decided to order lingery worth 150$ and thankfully it arrived 1-2 month later (i live in Germany). The bralettes still look pretty good, and the fabric is acceptable for the price.
Review by Aquatechnique1 year ago
Just received a couple bralettes and swimsuits and am completely ubsessed with them!!!! The fit is true to size and the quality is very good! Used a coupon code and got a great discount so the price was totally worth it! The order was at my house in 3 days so shipping was good too! Def gonna shop again!
Review by Birchenough1 year ago
Everything went great with my order (Ordered to Germany). Also the costumer service was very friendly. One top didn’t fit, and I could have sent it back without any problems.
But I gave 4 instead of 5 stars, because the quality wasn’t as good, as I hoped. So i’d say, that the clothes from Love Loren really are a little overpriced...
Review by Duvid Dordain1 year ago
Excellent experience! Bralette came within three days and was great quality! They were very nice and I would definitely order more things! They have a nice variety of cute clothes.
Review by Grahm Diverz1 year ago
I ordered from them and it took almost a month and half for 4 bralettes to come, they were sitting in New York for over a month until I finally asked someone on their facebook page (when they finally replied) about it and they just said told me info about the package that I already knew, to follow the tracking, and that they will likely be here in a couple days. 2 weeks later they came. Wouldn't be surprised if they never sent anything until I reached out to them. The bralettes were nice, alright quality, but not worth the price or the wait. Wouldn't recommend, try a different site or store.
Review by Cahil Pierpi2 years ago
It says 14 days on the website, I got my order within 10 days.
Very happy with my order, will definitely buy again.