This company is a joke and a scam. They charge your account in different denominations so that you won't notice the charges. When confronted they will ignore you and dodge you until you contact your CC company and tell them not to accept charges from these predators. Disgusting and pathetic way of doing business.
Review by Poppy Siafaris1 month ago
it is a scam, you don't recieve the pill and the charge, and don't react, sta far from them
Review by Maeray Tanue1 month ago
THIS PRODUCT MAKES MY VISION BLURRY AND AFFECTS MY BALANCE I STOPPED TAKING IT. I AM SCARED OF THIS PRODUCT
Review by Alwadei1 month ago
I ordered the medication due to a friend who has been taking them for ciatica & he highly recommended them to me. After I placed the order I realised I can’t use them due to other medication I’m taking. Therefore unfortunately had to cancel my transaction. I got a refund in three days after emailing them my situation. As mentioned before, my friend was suffering severely but has the pain under control with the medication.
Review by Pinck1 month ago
I'm not sure why there are so many bad reviews about this company and products. I can only assume it is competitors or people hired at this point. I have not had any issues with service from this company. Their phone staff have always been pleasant to speak to, which is how I place my orders. I take the Heal and Soothe because I have a messed up ankle from college athletic injuries. The product works, I could feel a difference within 2-3 days of starting it. I've been taking the heal and soothe every day for the past 3 years. On occasion I have run out and had to wait a few weeks before I could get more ordered and on the way. During the time not taking heal and soothe, I can feel a difference from when I am taking it. The products I have taken so far have been great.
Review by CLeckie2 months ago
When I thought I would try these products I tried to ensure that I did not have repeat orders debited to my bank account, When I was debited I was told there was no record of my request not to have repeat orders. I accepted this and requested immediate cancellation of any future order. Well guess what happened?????
Review by Rayyer Sculpher2 months ago
I can't understand the large number of bad reviews for this site. Around 16 years ago I developed a bad lower back and a right hip problem. For around 7 years, specialists were useless and injections made the situation worse. I searched the I net for help and found Losethebackpain.com. I ordered a folder course for around £120, and worked through it. It was all about muscle imbalance and that's exactly what I had. A number of consultants and surgeons never once mentioned this basic problem. I followed the course recommendations and got relief straight away via pelvic stretches focusing on my very weak and stiff right side. A more comprehensive program that I did in conjunction with very good physios takes me to now (2019, around 9 years later) were my pain is around 85 to 90 % better. Losethebackpain.com significantly changed my life. Fact. I don't know whether there are other products they offer that don't work so well, but their course based around muscle imbalance was 100% accurate. With both sides of my body (e.g. calf's, glutes and pelvic muscles) now in much better balance, I do Pilates twice a week to keep my back problems at bay. I do have some disc and hip degeneration but have not needed an operation, as the main problem was weak muscles and imbalance. That's exactly what the Losethebackpain course had focused on. Great job!
Review by Slurkung3 months ago
I ve been taking heal n soothe & super joint formula for just a couple wks & just spent last week camping & I ve noticed how agile & less stiff I ve become & arthritic pains i had have gone . It works.I live in the UK & I ve certainly nothing to complain about.Any concerns I did have disappeared after contacting their live on line chat(at no cost either by doing so),& every time I spoke with one of their customer service people I found them willing to sort any problems out.As far as the product is concerned it works & my own GP has offered no medical advice reference my arthritis that's been around past few years more & more,but thankfully gone now since taking the two products have from them.
Review by Conwylass4 months ago
I have osteoarthritis and bought the "come on" bottle with 90 capsules for $6.95. Then you learn that you need to build up the capsules to a maximum number which does not equal even one month. I took a chance because I really hoped for pain relief and ordered 6 bottles. The representative on the phone did not say that refunds are issued only for unopened bottles less shipping. Today I tried to get my refund and learned the truth. I am out over $250.00. Yes, if you read the product catalogue that disclaimer is present. The representative I dealt with today said some people take these capsules for a year or more before they see results. However, you are refunded only for the first 90 days. That's a big gamble to make. Unfortunately for me, I only found this site today. Better luck for the next consumer.
Review by Spyro Mönnighoff4 months ago
I sent back two products in a package to this company, and was only credited for one. no amount of communication or contacting them has been helpful or productive. Stay away, as not only did the product do nothing to ameliorate my pain/condition, but returning products that I did not want resulted in them KEEPING MY MONEY on half of what I returned.
Review by EMalagise4 months ago
stay away, you do not recieve any pills and they dont react to mail. unbelievable that this is still possible, the 5 star reviews are probably also fake.
stay away as far as possible.
Review by MrMehawk5 months ago
I asked for a free trial bottle
OK they added 9.90 shipping without telling
Not reasonable but not real robbery
Then they suggested a second bottle also as a trial and they clearly said that I will be refunded without a need to return it
When I asked they wrote "but why?"
and then when I phoned in they said I need to ship it back
Then it turned out that I ordered a monthly supply
I absolutely did not
Worst of all, I was in pain and it did nothing for me.
Review by Jecilyn5 months ago
I saw these complaints a few months ago when I had sudden arthritis problems with my neck and was looking for something other than ibuprofen etc from the doctor. Obviously I was put off by these reviews, but it became so bad that I couldn't drive or travel because of the pain and lack of mobility in my neck, and so I decided to give it a go with one bottle of heal and soothe. These guys have literally saved my life. After a week or maybe less of taking 12 tabs a day I was completely free of the pain which had been paralysing me for a couple of months. I now know that Jesse and the gang at the healthy back institute are genuine, and I thank God that I found them. The pills arrive in a week or so in France every time I order, and I have never found the customer service guys anything less than super helpful and friendly and efficient. Could it be that these comments are being planted by big pharma?..I wouldn't be surprised. Anyway, I'm now on 6 a day after four months or so, and I am blissfully free of pain. I'd like to send my eternal thanks to Jesse and the whole team. You're doing a wonderful job and bless you for it. David, France
Review by Pushan5 months ago
Never auto ship with this company. It took 37 minutes to get to talk to someone who said they cancelled order. After the first hold of 10 minutes with annoying music and no message of anytime (like all our representatives are busy with other customers) I hung up and tried again, thinking my call was lost in a loop. Net time I choice the order line and was insistent that I talk to someone. After she asked me to hold for a minute it was over 10 minutes until I talked to someone. Hopefullly the auto ship was cancelled. I am expecting an email. Very poor customer service.
Review by EverwolfFin5 months ago
I can't understand the large number of bad reviews for this site. Around 16 years ago I developed bad lower back and a right hip problem. For around 7 years, specialists were useless and injections made the situation worse. I searched the I net for help and found Losethebackpain.com. I ordered a folder course for around £120, and worked through it. It was all about muscle imbalance and that's exactly what I had. A number of consultants and surgeons never once mentioned this basic problem. I followed the course recommendations and got relief straight away via pelvic stretches focusing on my very weak and stiff right side. A more comprehensive program that I did in conjunction with very good physios takes me to now (2019, around 9 years later) were my pain is around 85 to 90 % better. Losethebackpain.com significantly changed my life. Fact. I don't know whether there are other products they offer that don't work so well, but their course based around muscle imbalance was 100% accurate. With both sides of my body (e.g. calf's, glutes and pelvic muscles) now in much better balance, I do Pilates twice a week to keep my back problems at bay. I do have some disc and hip degeneration but have not needed an operation, as the main problem was weak muscles and imbalance. That's exactly what the Losethebackpain course has focused on. Great job!
Review by Zoyah Mamakouka5 months ago
They (over)charged me and I still don't have ANY OF THE PRODUCTS. Ordered them in April, it is now July and I have nothing. Not even a response from the customer service team & I have written to them several times. All I want is my money returned since they didn't actually send me anything.
Review by Fards5 months ago
Beware if you are sonsidering ordering from this company, they charge you for products you havent ordered and then ignore emails.
Review by Rmy5 months ago
The product didn't work, then they scammed me with a second bottle at £46.89 and put the charge on the invoice as $9. Daylight robbery in every way.
Review by Wenying Rezel6 months ago
Terrible i placed a order in october 2018 it never ever arrived they said they refunded its now jan 2019 they are liars i never recieved the item or the refund, my bank said they have not processed any refund its now been 3 months !
Beware of this bunch of con artists stealing hard earned money from a pensioner im disgusted never ever would i go near them again or definetly would not recommend them there a scam outfit !
Review by VincenzoFrancisco8 months ago
Healthy Back Institute is a gigantic scammer.
I happened to order a trial bollle for 19.95 USD.
Right after that i made a Google search on Healthy Back Institute and found out that I had done a very silly thing.
I have asked my money back 3 times and absolutely nothing has happend.
Pls do not buy from anything from this company it’s a scam !!
Review by Abdual Swarve9 months ago
Healthy Back Institute is a big scam I have ordered only one product and they have charged two then I did ask them to cancel my order over the phone and via email and they said they will refund the money in 5-7 business days. And after 15dsys again I have called them and very rude staff on the phone said do check with your bank we have refunded but I haven’t seen money in my account yet. They are listed. My hard earned money just lost. It should have some international law to take legal action for this sort of company with attractive websites and people like me get ripped off. Pls do not buy from anything from this company it’s a scam.
Review by Mercyhurst Culum10 months ago
It seems I am experiencing the same predicament as the others wherein I receive a bottle of Heal-n-Soothe every month ( I have ordered enough for 2018 because I feel good about it), so stop sending me this from now on. Also, you keep sending me Super Joint Support but I ordered only one bottle to try it ( it seems not working for me), so stop sending me this from now on. Stop charging my credit card of this unauthorized orders.
Please reply asap.
Review by RChandler11 months ago
HealNSoothe is the real deal! After a lifetime of pain from fractured spine, spinal X Stop' surgery helped only somewhat. I was stuck in bed, even opioids couldn't help. Then I tried HNS and RubOnRelief cream, & I'm now walking again! Able to travel, living a full life at long last! Be sure to drink full glass of water, or yes, you choke. Has too much fiber, for just a sip! Sorry for those who had trouble, but it's like any biz. Read carefully! Follow ALL directions! Yes the books are free, with small postage- I have 3 so far. The cookbook is great. I recommend this to all because it truly works for most people. Please try it! And give HealNSoothe time: it isn't instant. It took 3 weeks for me. Great stuff & good luck to all to find pain relief!
Review by Prodromakis11 months ago
Do not order from this company, they will continue sending and charging your card for products you did not order, even after acknowledging your cancellation request. They steal your money and refuse to refund you for products you didn't order. I intend to get my money back from this fraudulent company even if that means involving my attorney.
Review by PKeys Amson11 months ago
They offer you free stuff, you then are asked to pay the freight, without any knowledge that you are actually ordering monthly before you have any tried it.
Please read the reviews they are bad and then they get worse.
Healthy Back Institute is rated 2.0 based on
Trust Mamma Reviews
Our reviews are aggregated from multiple sources to give you the best overview about losethebackpain.com.
Since 2003, the Healthy Back Institute has helped millions of people from around the world to get lasting relief from lower back pain, neck pain and sciatica. Press play below and see how we can help you. Get your FREE Copy of The 7 Day Back Pain Cure ...
2407 S. Congress Ave Ste E # 100