Super happy with my watch, but dissatisfied with the customer service. I wrote an email in December 2018 regarding my warranty since the back side of the loop on my Longines Conquest strap loosened but never received an answer.
I then brought it to a dealer, that told me that my warranty didn't cover (though it was less than two years old = the minimum mandatory duration of warranties here in Denmark) and that leather straps only have a durability of one year - though I have much cheaper and older watches with perfectly fine leather straps.
Now I'm waiting to get a whole new strap which sets me back another 100$. Not very convenient for a student.
Longines Watch Co. Francillon is rated 2.0 based on
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