I was searching the net for an ICOM radio that's no longer manufactured. I found a shop in Spain that showed they had stock so I purchased from them via PayPal guest transaction. I received an order confirmation stating I'll receive my order in 3 days.
Two days later when I had not received a tracking number I had a Spanish coworker call the shop to ask why I hadn't received any shipping info. We were told they don't have the radio in stock and were trying to locate one. They agreed to update us immediately with the name and contact info of their distributor as well as the order status but they never sent the email to me at all.
I wrote a note saying I expect to receive the item as they promised or if they couldn't locate it by the end of the day (on the third day after the order) I want a refund. They ignored my letter, didn't issue the refund, and the item is still showing in stock on their site! Complete scam artists! You have been warned, don't trust this shop. I opened a claim with PayPal.
PayPal decided the complain in my favor but it took over two weeks to get my money back. I had to wait almost a month total to be able to buy the radio elsewhere. Very disappointing transaction.
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