Was charged $42 a couple of weeks after receiving the $1 sample I requested. I can’t even find an account with them to be able to cancel. Checked all of my email addresses and I don’t remember creating an account at all. Lesson learned. This is a shady company. You should not have to put a future charge in fine print when someone is requesting a sample.
Review by Customeshirley Canuso2 months ago
I'm Hooked! I tried Frey, wondering if it would live up to the site's claims. I am happy to say the laundry detergent went above and beyond my expectations. I washed a load of laundry and accidentally left it in the machine overnight. When I opened the machine a waft of fragrance went through the air. I sniffed every piece from washer to dryer. My daughter noticed and said, it shouldn't smell bad. I replied...mmm, it doesn't. It's absolutely delightful.
Review by Endurance2 months ago
Scam! Saw free sample on Facebook, pay 1$ for shipping, obviously didn't read the fine print. About 2 weeks after getting the laundry samples that #1, don't smell that great, #2 don't remove stains. I was billed 42$ for laundry detergent that I don't want. I would never pay that much for laundry detergent. I will stick with my tide pods, they smell way better, and they actually remove stains! Maybe they aren't as environmentally conscious, but Frey is not consumer conscious so there's that. Not happy at all! Stay away!!
Review by Scrumps3 months ago
If you don’t pay attention, after receiving your 2 small trial bottles they start auto shipping 1 bottle of detergent, 1 bottle of fabric softener and one box of dryer sheets all for a total of over $50!!! If I hadn’t checked my junk email I wouldn’t have noticed the auto ship notification. It then was a nightmare to cancel the subscription because they ran you in circles to different pages and you had to find the tiny text at the bottom of each page, then it would open an are you sure box even further down the page that unless you scrolled down you would think the page just timed out. You have to do this for each of the 3 products they are trying to stick you with.
I didn’t want it because I used the whole trial bottle of one scent which is supposed to be good for 3 loads in 1 load and yeah it smelled good after the wash but it was gone by the time it came out of the dryer.
Even Gain Detergent scent will carry over through the dry cycle.
Review by Thaleia5 months ago
I ordered a free sample with $1 shipping going on my card. Evidently that auto enrolled me to receive a full shipment that charged my credit card $42. They say that they have 100 guarantee and full refund with return shipping. There are no links on the site for returning the product and I get auto generated email responses that someone will contact me. This hasn’t happened. The detergent is extremely strong smelling of me s cologne. Not for us. Beware of the free sample.
Review by Upasika Delalande5 months ago
I ordered the free samples with the impression that I had 18 days to cancel the autoship if I didn't like the product. I was billed before the samples arrived, 3 days after they shipped them.
FREY is rated 2.0 based on
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