Ordered a Bentley and promised a new battery, then the company decided not to send a battery and have since shut down there website and can not be contacted! If anyone knows how to take legal action plz leave a review as this company has been a fraud and hard early money for my sons 2nd birthday has been wasted!
Review by Appreciative3 years ago
I have had a horrendous experience with this awful company and they've as a result ruined my sons' birthday present!!!
We promised my son we would get him a ride on car for his fifth birthday and requested family members pitch in with money rather than other toys so we could add to the amount and purchase him the car he wanted.
We searched online and found this company and found the car we wanted. It was £174.90 including a personalised licence plate. He was really looking forward to his birthday present.
Not only did it arrive THREE weeks after his birthday, but what arrived was NOT EVEN what we ordered!!! We paid extra money to get the Evoque 4x4 only to receive a duff version of the Rabge Rover called 'Llod Oover'. We checked on their website and the car they sent was £50 cheaper than what we had originally paid for! The "personalised licence" were just two pathetic stickers sent in an envelope a week later!
I have tried e'mailing the company and have had no response. I have tried calling but the phone number is not even working! I don't know what to do now! I have an awful car that my kids aren't able to use and don't know what to do with! PLEASE DONT DEAL WITH THIS AWFUL COMPANY!!!!
Review by Ponas3 years ago
We Bought a little red mini from little happy shoppers we had a problem with it halfway through the year we sent it back like we were asked to we never received back a new we never even got offered a refund I would not use this company again) my grandsons dip out of a present and I'm £100.00 pound out of Pocket
Review by Hasse Derrow3 years ago
ORDERED TOY CAR FOR XMAS ON 7 12 15 AND THEY HAVE BEEN UN-CONTACTABLE SINCE THEN
THEIR PHONE IS NOT RECOGNISED AND I HAVE E-MAILED THEM 3/4/5 TIMES A DAY SINCE AND THEY DO NOT REPLY
DISGACEFUL CUSTOMER SERVICE AND I AM SEEKING A REFUND THROUGH MY CARD
Review by Romuo Voronkova3 years ago
We ordered a Melissa and Dougs Childrens Cooks Corner Wooden Kitchen on December 10th. It still hasn't arrived. We have tried many times to make contact with this company to no avail. This is meant to be a Christmas present! Absolutely disgusting after service.... if you get any that is.
Recommend to look elsewhere before buying from this company!
Review by Malliam4 years ago
Ordered a ride on car for my daughter a week and a half ago and apart from an email five minutes later saying thank you for your money. Not heard anything since.
Phone lines and email address are dead and I had no answer through their contact service.
I'm having to claim the money back from my credit card company.
Lucky for us it wasn't ordered this week or it would have ruined a child's Christmas!!!!
Why take orders if you can't fulfill them ??
Review by Enkita4 years ago
Bought the Axi playhouse for my Grandson. I found the staff very very helpful and very friendly. In the process of building the playhouse and so far so good.
I would always recommend this company to my friends and family. They have fabulous customer care
Review by Gigpig4 years ago
Fast initial delivery and when we had a problem with an item (over month after purchase) the customer service was suberb. A brand new toy was send out immediately without hesitation.
Review by Jerrileen4 years ago
this was one of the best and quickest purchase I have made on line, delivered in two days and perfect, even a follow up call to see if I am happy with purchase, would highly recommend
Review by Smone4 years ago
It’s the first time I have used Little Happy Toys and will definitely be using them again! I have been extremely impressed with their customer service and James in particular has been fantastic... I am going to have 2 very happy children on Christmas day :-). Would recommend Little Happy Toys !
Review by Kittydawg Gorbonos4 years ago
Great service. Fantastic product, well designed, sturdy and nice size. Hours of fun, fab present for my 3yr old. Would reccommend this to anyone.
Review by Ananthalakshmi4 years ago
I ordered a tricycle from LittleHappyToys late in 2014 for my 2.5 year old son. Unfortunately, due to a small mix up the tricycle was unavailable. LittleHappyToys immediately emailed me to let me know and provided alternative options. Finding the alternatives not quite what I was after, I politely declined them. However, a few days later they called again to offer another alternative - a brand-new product that they had not even started selling. Although a go-kart and more expensive than what I had originally had in mind, they very generously offered to sell me the go-kart for the same price as the tricycle. The go-kart arrived before xmas and now my son is very happy tottering around on it all the time.
Throughout the process, the customer service was second to none. I received appropriate updates and emails throughout, and the team really went out of their way to ensure I ended up with a product I was happy with. I can;t thank them enough.
Review by Plemenitas Simona4 years ago
Package came within 2 days of ordering. I was kept informed by email. Princess castle came in excellent condition. It was for my 4 year old grand daughter for Xmas.
Review by Albinas4 years ago
We were shopping around for a few toys for our twin's birthday and found them at an excellent price on Little Happy toys. We purchased two ride on cars as their main presents and as an optional extra we added for personalised number plates for each of our son's names.
The ride-on's were first class, and the plates with their little names on them finished off the perfect present to a tee! My son's were over-the-moon.
Couldn't be happier and will be recommending Little Happy Toys to everyone for their prices, value for money, and A1 customer service.
Review by Record4 years ago
I emailed with a suggestion for their web site and had a very good reply asking what I was looking for - they were expecting it in and it arrived within 4 days. Very happy with result
Review by Persional4 years ago
Very happy, deliver on time ,
Review by Bahnni4 years ago
Contacted LittleHappyToys Ltd on 19 Dec 14 after our Amazon order placed on 9 Dec 14 was lost in transit and Amazon could not resupply. James was very helpful and confident that they could have order delivered by 23 Dec 14 despite the intervening weekend and it being the Christmas run-up. Our order was placed and duly arrived on 23 Dec as promised. Thank you James and LHT Ltd - two very happy grandchildren at Christmas!!
Review by Toyi Zahálková4 years ago
The Melissa and Doug puppet theatre will be a great hit on Xmas Day-can't wait to se their little faces!..I'm sure granddad will enjoy too!...I can't fault the service provided by Little Happy Toys- this was my first order and will definately not be my last-I am very impressed with the all round service provided and will recommend to everybody I know!
Review by Vedaprakash4 years ago
I left it very late to order my son's Christmas present. I called Little Happy Toys on 22nd Dec for a castle, they tracked one down for me when everywhere else was out of stock and had it delivered next day so we had it in time for Christmas. I'm very pleased with the great service and top quality product I received. Thank you so much
Review by Naroopa Spaustat4 years ago
I came across LittleHappyToys by chance and I am so pleased I did.
It will be my first port of call when looking for quality toys and children's furniture in the future. The service they provide is excellent. My inquiry was soon answered even though it was late on a Sunday night.Look forward to buying from them again soon.
Review by Janan4 years ago
This company unfortunately experienced difficulty with their courier service after I'd placed an order but they were excellent in phoning to keep me informed about what was happening and they ensured that my delivery was made as quickly as possible, even including some additional toys. A friendly and professional service, thank you.
Review by Lindalac4 years ago
GOODS CAME THE NEXT DAY. VERY SATISFIED WITH THE PRODUCT. WOULD RECOMMEND LITTLE HAPPY TOYS.
Review by Mukundan4 years ago
Good price and got back quickly with a query. Yet to open and examine.
Review by StevenCleverly Almenkerk5 years ago
I ordered it, it arrived two days later, pre-wrapped.
Chuffed to bits!
Review by Kania Kurawle5 years ago
What a wonderful experience dealing with James at Little Happy Toys! Our telephone call was picked up immediately and James couldn't have been any more helpful, we received a very well written follow up email helping us to make the best choice for our daughters Christmas present (a ride on Range Rover). After placing our order online we received a further customer service call from James who was again fantastic. The Little Happy Toys website is easy to navigate and their pricing is extremely competitive. Thank you & Merry Christmas Little Happy Toys!!!