This a lovely villa in a lovely complex. Very quiet part of town and perfect strolling distance to restaurants. All in all a good spot
Review by Lordship4 months ago
ONTARIO Litoral Costa Dorada. I booked apartment through Booking.com and paid half the cost upfront. I then noticed that in the small print they wanted 1000 EURO deposit on a Credit Card on arrival which would be refunded (subject to no damages) after we left. This is a ridiculous amount for a basic no frills apartment. They also state that they do not allow guests under 30 and one of our group, (my son), is 26.
I then came here to look at reviews and saw that some people had issues getting the money back on their card or were charged for damage that was already there when they arrived. I am leaving 3 stars only because despite having a no refund policy, I immediately requested a refund and they made an exception and cancelled the booking with no penalty.
It sounds like the owner of the Ontario apartment has had a bad experience with younger people, but its a budget apartment so to expect guests to have 1000 Euro of available funds on a CC and then HOPE that they get it all back in a reasonable time, (once the holiday is over), is unreasonable and excessive and to rule out a family because the youngest member is 26 is ridiculous.
Review by Brazendale1 year ago
Very good service from the Litoral in Cambrils. The staff were welcoming, pleasant and efficient. They even helped me with a late check out because of my flight.
Review by Umbee Szysz1 year ago
poor customer service, we collected keys that did not fit door, after many phone calls and finally a visit from maintenance to fit a new lock, we got into villa over 2 hours later.( but were charged to stay later on day of departure)
Villa very tired and needs upgraded , furniture and flooring replaced and walls repainted.
When i contacted Litoral to explain there was no coffee machine or hairdryer they were unaware these were on the list of items provided on their listing for our villa, and were unconcerned that we had to purchase a hairdryer.
Review by Nane1 year ago
Friendly staff. Very good place. Not too cosy.
Review by Pakhshan2 years ago
That flat has a very good location (if you have a car), far enough from the crowd and just a few metters from the beach, plenty of restaurants near by, perfect for families.
Points to improve:
- The flat facilities should be reviewed, the front window blind was broken giving no chance to extend the sleep after 07am (to bright at that point).
- Very few kitchen utensils.
- Shower wasn't working properly
Given that conditions, I'm convinced that the price charged (700€/week) was way too expensive even for high season.
Review by Quae Groetz2 years ago
They could have told us were to pick the keys up,because it wasn't at the appartement.
Review by Freezer Rebeggiani2 years ago
We have stayed with Litoral a number of times and the service is always super. We will stay in the future here again.
Review by Caterest Froug2 years ago
Be careful, keep money on Deposit, and then not respond to the letter.
Review by Peppas2 years ago
Beautiful location, very close to lovely beach, restaurants, shops and bars. Beautiful shared pool and garden with shower. Sleeps 10 people, good sized bedrooms, lounge, kitchen and garden. Décor and furniture needs updating. More garden furniture needed and no furniture provided for the 2 balconies, which was disappointing. Ant problem in lounge which we had to treat. Not very clean, despite each booking having to pay a 70 euro cleaning charge. Good air conditioning on ground floor, but no instructions. Welcome Pack needed.
Review by Ildiko Secatore2 years ago
We have booked Vila Evasion through our agecny Grand Voyage Moldova. We would like to complain because villa wasn not match with information from internet! There was bad conditions - without windows in the room (only one room has window), without air-conditionon we felt very uncomfortable! More that this - wi-fi was with extra charges.
Review by Suraju2 years ago
No problems - very happy with the service provided
Review by Tarck2 years ago
i found the company very helpful and friendly, and the property was fantastic.
Review by Hunky Oyeni2 years ago
The villa is in a great location and has lots of potential. However it was not very well maintained and was quite unclean. Everything is old and worn. The areas outside are especially grubby. Also we were charged for damages in the house which were already there before we entered. We had to pay extra for fans to be delivered and rented because there was no air con. We couldn't even clean properly while We were there as the Hoover was old, broken and ineffective. The brush and mop provided were unsuitable/broken/dirty. One evening while we were sitting outside a rat ran across the patio area at our front door. Another evening a mouse ran into the living room and kitchen. After this we found it very hard to relax as we had small children with us crawling on the floor.
We usually book with universal holiday centre, they have a much higher standard of cleanliness and quality. We will book with UHC next year.
Review by Saphs2 years ago
Lovely clean apartment in a family friendly resort. Brilliant Holiday. Company were excellent to deal with would definitely recommend it and wouldn't hesitate to use the company again.
Review by Jetboy2 years ago
Pool - we have choosed the villa with pool but in fact able to use it only 3 days (from 12). The rest days it was muddy with green water - the filter was clogged!
There were some problems like broken garage door, air conditioners didn't work proper etc. But the services weren't fast: 1-2 days... - it's too many for those who stay only 1-2 weeks!
Review by Bafford Wasiljew2 years ago
Review by Elissabeth2 years ago
Very nice and modern house with comfortable beds and good equipment.
The garden was a bit smaller than it looked on the photo but nice to use. Parking at the house.
The Bathrooms were superb and had great showers.
It was a bit windy when we were there, and the low insulation of the doors and windows let the house cool out a bit, so we needed to heat it at nights and evening , which was working well.
The kitchen is a bit too small, almost impossible to work with 2 people in there. The equipment of the kitchen was very good, the furnace is induction, so it heats very fast.
The internet connection was very fast, allowed to stream HD video from Amazon.
The location is very close to the sea, 5 min to walk, with really nice beaches. We were not in the water as it was still too cold.
Construction in the area seems to take up again, so some noise was there during normal working hours, but not disturbing.
Review by Amanzi Rittscher2 years ago
The Litoral staff were very helpful: they printed out our tickets for the Barcelona match, and our boarding passes for the return flight (free of charge) and also gave us excellent advice on driving to Barcelona. They were also flexible in allowing us to check out a few hours later than the scheduled10.30 checkout.
Review by Tawhid2 years ago
Review by Jcunha2 years ago
Thank you for tour support !
We enjoyed out stay : conditions, location, everything around was a must see.
Thank you for kind support !
Review by Vallen2 years ago
Pleasant house close to the little pretty beach
Review by Celsus2 years ago
unkomplizierte Check in und Check out
Review by Shahnwaz2 years ago
I have booked with this company several times and have never been disappointed.
Review by Wafun Vendley2 years ago
The apartment was clean and well kept,lovely area.Staff were helpful and efficient.