Montre lip automatique made in France non non mouvement japonais miyota donc stop montre française assemblée en France
Review by Mr Ellis9 months ago
In October 2017 I was offered LIP BIG TV CLASSIC as a gift. Six months later, in march 2018, I encountered first problems. Watch case got separated itself from bracelet (two screws fall out). I contacted SAV and things got arranged correctly without any issues except better communication with SAV would be appreciated.
In october 2018 I encountered problem again - this time leather bracelet unglued itself at the point where the buckle of the watch closes. We contacted SAV to change bracelet since my watch was still under guaranty (2 years).
The watch was sent on first days of November to SAV. First response was received on the end of November with their estimation of reparation costs of 58EUR (!!!).
Beside the bracelet, the costs included even the things we did not ask for: new battery, diagnose and analysis plus waterproofing (what for we never found out).
E-mail was sent reminding them that my watch was sent to SAV just regarding the anomalies of the bracelet nothing more therefore refusing their proposal of reparation costs and expecting COMMERCIAL GESTURE due to the OBVIOUS FACTORY ANOMALY.
In between the end of November and the second half of February no whatsoever response was received on the e-mails sent (4 of them + telephone calls) trying to find out any news regarding the watch. So there was NO RESPONSE FOR THREE MONTHS!!!
Finally, due to persistence, we received the e-mail which was stipulating that the 2YEAR GUARANTY is only VALID FOR MECHANISM (nothing else and no matter if it is factory anomaly!!!) and their outcome of “ONE-YEAR LIFE SPAN OF BATTERY AND BRACELET AS WELL”(!!!!).
Wait a second. The price for this watch is almost 200EUR with guaranty of two years only (pardon me, for the mechanism only). OK, no problem. So at least you expect there will be no problems with watch for at least for two years.
No, far away from this. What you discover is that LIP IS CONSCIOUSLY INTEGRATING SHORT LIFE SPAN ELEMENTS IN THEIR PRODUCT (one year life span only for leather bracelet for 200EUR watch!!!) If customers would be aware of this you can only imagine who would want to buy kind of a watch. And this is not all.
Regarding factory anomalies of this watch.
Once you are aware of this fraudulent act you ask yourself. Well OK at least I can buy parts necessary, because without the bracelet and battery I can’t do much with mechanism, especially regarding this certain model.
But wait. By this logic, I would endure myself again into the shopping of the same “quality products” for one year only (bracelet and battery). So that would mean that after one year of owning this watch, EACH CONSEQUENT YEAR THIS WATCH WOULD COST ME ADDITIONALLY (58EUR+costs for shipping) 70EUR. HOW CONVENIENT IS THIS!!! AND THIS COMPANY CONSIDERS THIS AS NORMAL!? And on the top, I’m not even ever until mechanism itself will least(!)
That is why, RUN AWAY FROM THIS BRAND. I would strongly NOT RECOMMEND YOU this brand/this watch. Rather afford yourself some other brand for this money.
Regards from a very disappointed client!!!
MGH is rated 1.0 based on
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