Clothing arrived timely but was poor quality. I paid $11.92 to return it, 1/3rd the amount of the cost of the dress! I was disturbed to learn Liligal reduced the refund. Though it wasn't by much ($2.39), there was no clear reason for the reduction. Bottom line, I have no merchandise to show for $14.31 invested to try their product. This is NOT good customer service. There is no person to talk with about this, so I'm left to write a poor review. I will unsubscribe and tell all my friends and associate to avoid this company at all costs! -- Unhappy EX-customer
Review by Deanch3 weeks ago
I am very impressed with the quality of fabric, the cut, and the fit. It is a swimsuit worth far more than its price. During the summer season, which is a high volume time for swimwear, they could be delayed in responding. Just communicate once more with them and they will respond. Their customer service is very thorough and attentive.
Review by Bafford Lascuti4 weeks ago
I sent my items back because I didn’t like the build in bra in the swimming suit. Followed the directions they game me to return the items. Still waiting for my refund it’s been 4 weeks now since I’ve UPS them back the items. WTF
Review by Godderij1 month ago
I received several tops & was quite happy with them all! I ordered them on Sept. 1st & received them on Sept. 14th!
Review by Pilarski Jelacie1 month ago
Liligal's photos are incredible but the actual products are horrible. I have never seen the cheap fabric before. There isn't even a tag to tell you what the fabric is. Their profit must be outrageous because I can't believe my top cost more than a dollar or two to manufacture. When you try to return, they make you accept a statement that upon their judgement you may only get 50% or less of the price paid. They are crooks with no ethics.
Review by Balaito1 month ago
I was attracted to the photos with vivid colours and designs, but after reading the bad reviews I sent the website to my tech brother and he said the images were manmade graphics photoshopped over pictures of models. If you compare different styles (I was looking at bathing suits) you can see that its true - models in EXACTLY the same pose featuring different styles. Thanks everyone for relating your bad experiences on here, I will stay away from this fraudulent company!
Review by Bafford Iacoi1 month ago
Do NOT do business with this "company". I ordered several items - they arrived and are no where close to the size they should be based on the size I order from other on-line sites. That is all OK - so I returned the items (cost me $11.48) over 6 weeks ago - and filled out their "on-line " ticket....since they won't talk to you once you have ordered - AND I have not received a refund - even though I have proof they got the merchandise back. AND you can only contact them at night (USA times). If you want to do business in the US - you need to have customer service available during US hours. So this is a MAJOR scam and I'm out $83.09 between clothes and the freight to return. DO NOT TRUST THIS COMPANY!
Review by Kacy1 month ago
They do not honor what they say about returns. I have proof and it is all in the email conversation thread. They sent me the wrong sizes and when I mentioned it, they kept negotiating with me saying they will give me 30% back if I keep the products and when I said no, they offer me 50%. I said that they are useless to me since they did not fit me. I asked for return shipping label so I do not have to pay for shipping since it was their mistakes. Secondly, they did not inform me that they would split my order into two shipments and the second one is subject to duty charge. They said it does not usually happen but they should know this. The first shipment came through Canada Post and the second shipment came through DHL which is the company that is charging me for duty. I do not recommend Liligal company. I gave Liigal a try but not anymore. I will return to Amazon - hassle-free return, great customer service and they honor their word.
Review by Pradha Demirev1 month ago
Don’t get scammed! Do your due diligence before you buy anything on line. I want to thank all the people who take the time to write reviews it really helped me out. May I now return the favor. I admit I ordered from Liligal without researching reviews on line first. I also believed it was an American company until I completed the transaction where I realized this company was in China. I then went on line to check the reviews.( big mistake not doing that first). The red flags were more than obvious that this was not a good choice. After reading multiple negative reviews about the poor customer service and blatant ignorance on returned items I knew I had to get my money back. Here’s what worked for me - I went straight to PayPal first. I submitted a grievance to PayPal expressing my suspicions about the legitimacy of this company and contested the charges to Liligal. (While citing the many customers who were clearly scammed.) Then I followed the ridiculous prompts from Liligal and submitted my demand to cancel the order immediately and return the funds. I suggest you try my method it worked immediately. I had an immediate response from Liligal requesting I remove my grievance from PayPal and they will refund me fully. I removed it and they refunded me! Hope this helps someone else who is dealing with this company.
Review by Nathan Gingerich1 month ago
I returned an item in perfect condition after trying it on, and because it was too tight in the chest area I returned it. Never wore it since it was a Christmas blouse (and I live in Florida and it's September), they said it was damaged. This is ridiculous!!!
Review by Autybee Cekin1 month ago
Thankfully, I read the reviews before ordering. Thank you all for reviews
Review by Ericaly1 month ago
Last year I ordered 3 long tops from Liligal. When I received them, all 3 of them were NOT what I chose! And 2 of them were in the terrible quality! I sent 2 e-mails to them and they never replied, so I was not able to get refund. This company is illegal and a big cheat!
Review by Tritec1 month ago
I have order 9 tops I just received my first 5 tops and is very please with them all I love the color in them all and would order from them again I do not known what the other people problem was with the clothing but if you use a steam machine it will take out any wrinkle.
I have had good comments on the tops and people at work say they look good on me.the shipping so far has been very fast this is a bonus.
Cory from Canada
Review by Maïthéna1 month ago
I purchased from this company a while back. Nothing ever arrived at my door. I was too busy to call them about it. Today I looked at the new dresses online and they look so great I wanted to order again but I decided to read reviews from other people. After reading I decided to remove Liligal from my e mail. Not worth it to risk not getting ordered product again. Thanks for these honest reviews!!!
Review by Geevarghese1 month ago
Avoid buying anything from this company. The clothes are cheap and the DO NOT return your money. Scam
Review by Braulien1 month ago
Horrible, cheap overseas product! Being from Canada, I was surprised to find out that the American product I thought I was buying actually came from China. Then when it arrived, (NOT by the delivery choice I chose), the customs fee was as much as the item. It was too small, despite being “large”! From everything I see on these reviews, I refuse to bear the cost and frustration of trying to return it - I have already wasted enough negative mental energy on this crap, and my regret for ordering it.. Never again!!!!
Review by Pragina1 month ago
Ordered a shirt September 19,2019, here it is October 3rd and still no shirt. How long could it possibly take to ship this shirt? UPS says still at facility.
The problem is, it is a Halloween shirt. I had shipped to my daughter’s house since we were stopping in to see her, we are traveling in our RV, Once I leave, October 4th I won’t be home to get mail until November 1st. No reason to get a shirt I can’t wear for Halloween. I am very disappointed in how long it takes to ship items
Review by StephenProcter1 month ago
Love the tops I purchased easy to order the correct size
Review by Limkon1 month ago
I love the bathing suit! The color was exactly the same as the pic and it fits beautifully! Thanks so much!!!
Review by Gelirina Belião1 month ago
Keren was Amazing at switching a shirt for me before shipping.. Was totally my mistake and ordered one that was similar but not exact one I wanted..saved me waiting to receive and then having to keep or send back to get the one I really wanted
Review by Shubhendu1 month ago
Their clothes look fabulous on line so I ordered a tunic top to wear with leggings. First of all had to give it a 1 star because only way to get to review process. Second of all I live and Canada and assumed this was a US company until Fedex delivered snd there was a $30 duty tax being charged. That was more than the top. Material substandard, color a faded black. Wrinkle very easy. Haven’t washed yet but guessing this is not going to be one of my better purchases. I normally do not order in line. This was my first endeavour and my last unless with a reputable company. Hope this helps someone else from making the same mistake I did!!! Sept 2019
Review by Aruge1 month ago
Blouse I ordered was not as pictured. A lot darker. Not all colors represented as in picture. I will wear it but will not order anything else
Review by Larkowl1 month ago
If they had negative stars, I'd give a deep negative. Not only did I not get the right swim suit bottom, I have not been able to get in touch with the company . Letters don't go through and you must call from midnight to 3 am and it doesn't work unless you have gotten through by ticket.
NEVER ORDER FROM THEM. IT'S CHEAP CHINESE CRAP.
Review by Maxiniuc Derrow1 month ago
I ordered two tops, received them in under two weeks, so far so good. However one top has four holes in the left sleeve and I cannot find anywhere on the website to complain. Also I don’t want to have to pay for return postage to China. What do I do?
Review by Bafford1 month ago
I love my new blouses. They are very forgiving. Nice & soft.