Love this company. Great service. User friendly site. Super price rate for this single mother.
Review by Carlsberg2 months ago
LifeEnergy defers to third party companies after contract expires, billing almost 3 TIMES the price in your Electricity Facts Label (EFL)
Review by Tagiilima3 months ago
I have been thoroughly impressed with life energy.
Review by Hostruyperec3 months ago
They came to the house and promised us a smaller bill but every month it got higher and higher and we paid a lot more than we would have through our regular Electric Company
Review by Yunha3 months ago
They were such in a rush to give me a rate that was much Higher than PPL. But left saying I would get a lower rate than what was on my bill they demanded to see.
I really hope they don’t do this to the elderly people who might not have computers to look at the contract that was emailed to me.
Review by Lymn3 months ago
Great value so far.
Review by Waterson Quettan4 months ago
LifeEnergy is nothing but a scam to get your money. First their reps tell you that they represent your electric supplier, which they do not. They even have the nerve to show up dressed like your supplier and have false credentials, They give you a line that your supplier is charging you too much and they are going to lower your rate. Well watch your bill, LifeEnergy charges you extra above and beyond what your supplier charges, which is never explained This means you pay your supplier more that the original bill, I am contacting the attorney general and every other agency I can about this scam, I have already sent a letter to the Federal Attorney General. The stat police say cancel the contract and DO NOT pay any cancellation fees and they will handle it from there, They also have descriptions of the reps also video of them and the conversation.
Review by Sydwell4 months ago
Awesome Company, Great Customer Service..
Review by Srilekha4 months ago
I have cancelled this service over a month ago.
The staff there must me inept.
Please leave me alone!
Review by Airelle4 months ago
We got a fast-talking phone call during the dinner hour. When asked what our rate was they couldn't tell us but stated they had the best rate around. Once we realized that was not the truth we canceled within the 7 day. However they still charged us a late fee that we had to spend time with phone calls and emails to get it waived.
Review by Crease Tasiana4 months ago
Not recommended I was almost done with the contact with them and the customer service have no answer why they don’t want to pay me my $150 or at least the $50 for the first 3 months
Review by Rewan4 months ago
Very professional and a great business overall
Review by Giralda4 months ago
We were told that our electric bill would decrease dramatically, it is still twice as much as before we decided to use your services. Not happy at all.
Review by NatalieEmm4 months ago
Long waiting on the phone line. Emailed them message says that it takes them 24 hours to answer. Has been 3 days. And instead I get this email to do a survey. Cancel me!
Review by DMista4 months ago
I’m loving the low price.
Review by Oh4 months ago
DO NOT ENROLL TO LIFE ENERGY, YOU WILL BE LEFT WITHOUT POWER BECAUSE THEY TRANSFERRED YOUR ACCOUNT TO DISCOUNT POWER AND DISCOUNT POWER DO NOT HAVE YOU IN THEIR SYSTEM.
I called LifeEnergy to do a transfer of service on August 7, 2019 to a new residence, a CSR from LifeEnergy told me that I was no longer their customer and my services had been transferred to Discount Power do to an agreement between LifeEnergy and Discount Power (but I did not request for my services to be transferred), for me to contact Discount Power to discuss my residential transfer.
The same day, I contacted Discount Power and was advised by one of their CSR that they had no information regarding my account and I was not in their system. Needless to say both energy companies close at 5pm (including customer service). By the time, I tried to contact LifeEnergy customer services where closed. I called LifeEnergy several times to ask about my services (I do not have power at the moment, and Houston's weather is currently 100 degrees due to someone's negligence), and apparently, LifeEnergy cannot do anything because I am not their customer anymore, and I have to deal directly with Discount Power.
Now I have to do a "move-in" instead of a transfer, in addition, Discount Power wants to do a credit check, provide my social, and pay an additional deposit. I do not mind the credit check, but to pay an additional deposit, where I paid LifeEngery one.
I am a single mother of two, trying to make ends meet, for some of you $150.00 is not a lot and maybe think I am making a big deal, but for the rest of who live paycheck by paycheck, it's a big deal. $150.00 I can use to buy food, and school supplies for my kids.
Review by Fillimore4 months ago
I have never experienced a problem with them. Great customer service when you call.
Review by Tirnavean Bezy4 months ago
Easy sign-up. Nice responses.
Review by Nicola Burns Kaines4 months ago
Not helping at all
I couldn’t believe they put me in this situation
Review by Jamestown4 months ago
Review by Karmann4 months ago
I'm still fairly new with LifeEnergy, but they have been very honest, and a much better rate than TXU!
Review by Bhups4 months ago
Life Energy good to work with , haven't had any problems at all .
Review by Nuranini Drewsen4 months ago
So far I'm loving my first very low billing statement.