Best place for shopping. I always buy food here a month in advance. I like that the price here is lower than in other chain stores. You can find many different positions.
I was brought unripe bananas and other fruits several times, but this is not a big problem.
Review by GlebLomin3 months ago
Here is my strong advise: DO NOT MAKE ANY ORDERS UNLESS YOU ARE READY TO WAIT FOR TWO WEEKS UNDER HOUSE ARREST BECAUSE OF THEIR MISLEADING DELIVERY DATES + GET READY TO ADD SOME 30 EXTRA EUROS WHICH THE COSTS OF CALLING THEM TO MAKE COMPLAINTS AND LISTEN TO POLITE APOLOGIES
Review by Augusa4 months ago
The delivery was taking long
Review by Moylu Shabbot4 months ago
look out on sale on at lid-shop.nl. i make an order for 200e but i have got only a part for 30e, when i have asked why, they send me massage that the rest has been damaged and it is not possible to send a new order, but i can order these items again at a higher price.lol Since 2 weeks I cannot get my money back (order from 13-06-2019).
they recognize how many people are interested in the items through the SALE, then they don't send yours orders and changing the prices - they thinking that the customer will order it again
Review by Gemson4 months ago
Delivery was too long. It took 7 days to deliver the goods. So if you planning a trip and want to get some items for it do it in another place, as this one was late for my trip, so money were not well spent.
Review by Everliz4 months ago
I ordered 2 mattresses and received first one and the second one after few days and when I ordered both should have arrived at once according to your data. Also it wasn't really clear when the second one will arrive when I looked in my account on your website.
Please use accurate information in the future.
PS: The mattresses are really good, this is why I grant 3 stars, otherwise it would have been 1 star.
Review by Asjud Derrow4 months ago
I ordered a matress paid with ideal it says 3 days.
So I receive a email saying my delivery is late(like I didnt already know this) 😏you will receive it around the 27th
june still waiting ......my son is still waiting tried to call customer service I was 15 minutes still waiting with that terrible music playing I decided to hang up. I see that I am not the only person with this problem.
Update 1 juli 2019
On a positive note this morning 01-07-2019 I received a very nice email from customer services apologizing for the delay So that is enough for me to forgive Lidl and to make my wait more easy a 10 euro gift bon.
Review by Caeleb4 months ago
Excellent price vs quality value. Only that post takes around 7-10 days to deliver.
Review by Realiena Munkers4 months ago
Very good quality of the product but it was delivery problems caused by Lidl warehouse. But after all, I received my product and in return discount for the delay :)
I will shop again for sure.
Review by Diala5 months ago
Ordered a mattress that was on promotion but they took time to deliver and had to chase up a few times. It sounds that either Lidl didn't have the mattress on stock, or like the communication between DHL and Lidl is not happening or they don't keep each other aware. Other than that, I like the quality of their stuffs so no issue then.
Review by Shadgien5 months ago
Good service and delivery!
Review by Daishiro5 months ago
they are very late on thier delivery and no compensation is offered to the customer, for example i order something and 22 june 2019 and they packet they said would get delivered 27 june because i paid additional delivery charges and today is 1/07/2019 and my parcel is still not on its go. and i need the things urgent. so be careful with lidl if you want to order something it will hardly reach on time.
Here we go as you asked for it.
aahhh just an update, after putting my review here and i emailed as they commented below. even than my parcel was delayed and my parcel arrived 3rd of July 2019.
basically same if you will order from Ali express. crazyyyy as it is, sometimes i get my parcel faster by ali express.
i hope it help anyone out there.
Review by Bafford5 months ago
The garden tools I ordered are fine. Low-cost but reasonable quality.
I was very disappointed with the ordering process. The delivery time changed from that advertised when I placed the order so something I was expecting within 48 hours took a lot longer.
I bought the thing I needed elsewhere and emailed customer services immediately to cancel the order but it took them over a week to get back to me by which time the items had arrived.
Two of the items I ordered came within 5 days but the main item, the one I actually needed, took much longer. I can’t tell you exactly how long as we were on holiday by this point. The delivery person left it on the doorstep in full view of everyone passing. It wasn’t stolen. Fortunately.
I’m very disappointed with the service here. I expect transparency over delivery times and I expect a better, more timely response from the customer services department.
Review by Gathoni Harring5 months ago
The experience was great until the return. I couldn't return the item in store and they said they can only collect from my home between 08:00-18:00 Mon-Fri which is the most inconvenient thing for anyone working normal hours.
02/07/19 update: Just changed to 1 star. Waited at home all day yesterday and nobody showed up to collect it. Tried calling customer services but after 15 minutes waiting I gave up. Just called again and was cut off after 1 minute.
Review by Rexboy Nites6 months ago
Customer service really slow. They tell you they will reply in 24 hours. I wrote them again 2 days later, and then they told me that everytime I write to them, my issue goes to the bottom of the queue "resetting" the 24 hour time. This is the worst garbage system I ever found. Not to mention that I ordered some balcony tiles, the delivery was late, I wasn't home anymore and half of them got returned (why half, don't ask me). Then the shop stopped selling those tiles, which leaves me a half finished balcony....
Review by Fredolin9 months ago
Orde placed on 26 November and received confirmation that order had been shipped on 30 November and took 4 days for running a order for just 1 minute work, UNBELIEVABLE !! How can your webshop lives in this way? Today is 3 December, I have received nothing. For sure, this is my last time to order via Lidl😟
Review by Uzziel Zaceta11 months ago
This is my second favorite shop chain, almost everything is great, but the prices on some goods can be higher than in the stores nearby. Generally I shop here for small purchases, where I don't care too much about how good of a deal I am getting
Review by Kastogie Holetschek1 year ago
I think Lidle has one of the best online website for anything. Always satisfied with Lidle, My Lidle experience has been wonderful so far. Lidle customer service is awesome. Really excellent service, always responsive., Their prices are pretty good as well. They have almost everything you need. Fast delivery, I definitely give them 5 stars all the way.
Review by Haier1 year ago
A week ago I made a review about my awfull experience with the customer support.
On the same day I got a call from the gentleman mentioned above, in order to solve the situation.
Mr. Bakker was very professional in our conversation and everything we discussed was fulfilled. I must say that it was assured to me that the people that I dealt with in my previous contacts with Lidl's costumer support don't reflect on the company. I realize that "you can't throw away all the potatoes just because a few are rotten", pardon the analogy.
Again thank you for your professionalism.
Review by Kaylla1 year ago
Absolutely Symbolic "customer service" within the UK & also Europe! As Soon as a problem arrises ither beeing, over charged or awaiting a refund* which seems to take an Eternity by "LIDL UK" for faulty goods ect, or none food items (ie) Electrical! the issues seems, to... escalating & prolong further! As for the Food side great quality mostly, although in the last 3'years or so ive encounted over 7' faulty Electrical items for.... no apparent reason, other than to say very poor to Average Quality at best....
"Dont be fooled by there advitising as its 1'st.... class* Although the same Carnt be said for there customer Service"
Review by TheViperShow1 year ago
i used lidl today..i got fed up with aldi..end of range stuff.everytime i went there.they never had the stuff i bought the week before..so i tried lidl
now i had a great experience in lidl..the prices are ok..but the quality of meats that actully taste good..the bread is great bacon. garlic sausage . i seem to be able to spend
about £30 at lidl. which i found it very difficult to spend £10 at aldi. even when they were ok.
please give lidl a chance you may be suprised these days..
lidl garlic sausage ..has gone tasteless now..so i dont buy it any longer..
i hope their other items stay the same..what ashame....i have tried to contact lidl ,,but its impossible to do this..they want to knowmy insurance number to log in..totall stupid
Review by AngelaDA Konatala1 year ago
i am here to review their website and application process. it is absolutely shocking. an embarrassment of a website, impossible to find a login section and when i do, i am met with error after error with no solution.
Review by Utilitywagon1 year ago
I was pleased to hear the cheap prices I had lidl food tinned potatoes tomatoes sweet corn chicken for about three months and started.becoming ILL and dizzy there's no nutrition in any.food even if its fresh they sell the worst cheap chemical in there food ASPARTAME was used in nearly all their ingredients and made me ILL nauseas weak tired head aches and more . better to avoid if you are already in bad health
Review by CobbCounty2 years ago
I have the microwave Silvercrest with knobs now in use for a month. This has the size I was looking for because he has to be in a small cabinet in the kitchen. He is very beautiful. The price also made me feel good. The device is doing fine. He is not so big, but enough for me to make milk in warm milk. I think the knobs are handy.
Was neatly delivered on time.
Review by MrsEvelyne2 years ago
I strongly advise people not to buy anything from this terrible web shop. I bought a blender and broke down only 3 months later. I called the customer service for a replacement or a refund. Every time I call them they tell me the same exact statement: Our maintenance service will call you soon. But they never call. I emailed them so many times but they never answer my emails. It's been now 4 months and I'm still waiting.