Excellent customer service! Though I just placed my first order and haven't received the product yet, I am extremely satisfied with the quick response I received from Keoni. The website is user friendly and made it very easy to customize my product.
Review by Moiza2 months ago
My sales rep Keoni was excellent. And my experience with Leterjacket could not have been better. I will definitely be a repeat customer!
Review by Eljas Jedlicska2 months ago
Always a great value and experience!
Review by Loretah2 months ago
Your customer service was spectacular.
As for the final product, we were very satisfied, the only thing I would have liked is that the quality of the paper used in the envelope be better.
Review by CamileJoy2 months ago
Envelopes good Packaging poor.Shipping Box was bad conditions
torn and crushed.
Review by Moorehead Benjnane2 months ago
Really fast shipment and great work!!
Review by Anastazija3 months ago
We were not able to use the picture that we had chosen for our return address, but Letter Jacket came up with a suitable replacement. Good quality.
Review by Daisylady3 months ago
Always very helpful and I got the design and format that I wanted. Also, received my order promptly
Review by DeborahTK Anokwuru3 months ago
Exactly what i wanted, quick turnaround.. Staff was thorough and wanted to make sure i was completely happy.
Review by Sanawar3 months ago
Great company! Customer service is excellent. A wide range of products. I strongly recommend this vendor.
Review by Bernnie3 months ago
Easy order process.
Fast, caring customer service.
Review by Bittacy4 months ago
Love Letter Jacket so much. I placed an order of 3000 envelopes with custom design. Envelopes are perfect and we received them quickly. On the top of these wonderful services, the price was very attractive!!! I’m 1000% sure that I will use Letter Jacket for all our printing needs in future.
Review by Maximilliano4 months ago
Fast & professional! We’ll use again!
Review by Farazia4 months ago
Letter Jacket exceeded my expectations. The process was easy, service excellent, the price was reasonable and the shipping was fast. Thank you Letter Jacket.
Review by Hinna4 months ago
Great, speedy service
Review by KellyTele4 months ago
Easy order, quick delivery, Great transaction
Review by Bpusel4 months ago
The quality is really great, and the whole process was super simple. Fantastic customer service, as well! Within minutes of my order, someone had emailed me with an error (my fault!) that they caught, and worked with me quickly to fix it.
The only downside was I wish there were more fonts to choose from, and once I had put the item in my cart, I wasn't able to view or edit it.
Still would absolutely work with them again!
Review by ZaAa4 months ago
I truly appreciated the care and attention by Karen at this company in helping me decide the proper colors I needed for my envelopes. She took the time to make it just right!
I highly recommend this company!
Review by Gamina4 months ago
Letter Jacket was awesome to work with! Great products, amazing customer service, and super quick turnaround. We will definitely work with them again on future stationary needs!
Review by Flake Mackowiak4 months ago
My logo looked great but the envelopes are really thin, you can read thru them
Review by Rónai4 months ago
This is the second time I have used this company for custom 2 color envelope printing. The quality is always great and the shipping is always fast.
Review by Vigil4 months ago
EDIT EDIT: The reprinted envelopes came in and they look SOOO much better!! Thank you!
EDIT: Letter Jacket has great customer service. After they read my initial 3 star review, they contacted me and said they wanted fix my order and do a reprint of the envelopes. They went above and beyond in trying to make things right. I will update my review again, once they new envelopes come in! Thanks to my service rep Kioni!
The ordering process was easy and the live chat on the website was useful in getting questions answered quickly. The reason I am only giving three stars is because the actual quality of printing was mediocre. The color was really faded and irregular, seeming to fade from one end to the next - giving off the appearance that maybe their printer was running out of ink. I was not pleased with the final outcome of the envelope in regards to color printing. Pricing was fair so if I were to use them again, it might be for a very simple black ink address label without any other design.