Back in the day this site was good but not anymore I was a loyal customer until tonight have finally closed my account after watching my deposits being used up in record time yet again and decided enough is enough.
Gambling should be fun with a chance of having a good run for your deposit but with Leovegas lately you just keep hitting the button and watch your money disappear you might get a bonus round I say might???? but don't expect to see returns like the major sites.
Leovegas are spending too much time making sure they don't fall foul of the gambling commission regulations without looking at their one asset their depositing customers.
Leovgas will reply with the usual company script but after years of playing there I can safely say their reply will be just like their site same old B/S
Review by EdinP2 months ago
Avoid like the plauge , even when you win you lose Hi , I used leo vagas in the past so I thought I would try my luck again! , I have a joint bank account with my son but I acsidently put his long card number instead of mine even tho it's the same account anyways I notified leo vagas of this I resived a email saying that it's fine to use this card but any further deposits on this card will be void , I then opened up live chat to make sure with the relevant department that I can withdraw this time but in future use the right card I made sure 100% and they agreed that I can withdraw after they got through to the relevant department , I saved all emails and screenshotted proof of the live chat anyways today I got a email after my withdrawl got canceld and my account blocked stating that I used my son's card and it's not allowed even tho I have proof that they agreed I can withdrawl but not use the card again .
Review by Bafford2 months ago
I wish I could give negitive stars for this site. No problem taking your money but won't pay. My husband won a big amount of money and they refuse to pay him for no reason at all. I highly recommend Betway they do pay. Don't waste your money on LeoVegas l
Review by Kenudsen2 months ago
This is the best site I have ever played on, the graphics are amazing, the games are fun. The wins are great on most games and they pay outs are fast and worry free. I recommend this site the best online site thus far. I am NOT affilated with this casino or any .. this is my feelings
Review by Ramanbhai2 months ago
I could Not believe What I read online Actually happened to me.
The deposits Go very well taking in 2 seconds
I was never able to withdrawls my winnings. an error message kept appearing. I have proof I tried to withdrawls as i kept getting the validation email. The customer support said it was from.their end. I finally gave up after 2 weeks of being ignored. Played my winnings and lost. YOU CANNOT WITHDRAWLS not the first one who has this issue. They do it on purpose to make.u play and loose your gains. STAY AWAYYY FROM LEOVEGAS.
Review by HamFan2 months ago
Leo Vegas casino has to honestly hand on my heart be the worst online casino I have ever played. Now their is numerous sources speaking about casino sites fixing online slots to benefit the financial status of the company with leo Vegas you 100% get this. I found their site depressing, money disappeared in half an hour with no features or small wins i certainly wouldn't call that fun and a good experience my response was to straight away shut my account with them the only loss I see from their greedy ways is that they will eventually lose thousands of customers and go bankrupt which I would really love to see. Their has to be some sort of fairness in online casino but a 5% payout is obscene. You may as well burn your money before playing this casino as I believe you would have a lot more enjoyment in doing that Good luck
Review by Olego Popups2 months ago
I have had been a loyal customer of Leovegas for quite some time, but over the last couple of months I had several issues whereby I made a deposit via Trustly and was taking from my account, but not added to my leovegas account. This is happened several times. I have now decided to cancel my entire account with Leovegas and also holding them liable for punitive damages. Have spend a lot of time and energy contact via Chat/Email/Phone and always the same answer we will look in to this come back to you via email. Please be careful opening an account with Leovegas, please also consider that they have received a fine as well recently for targeting certain customers in for example NL, which is not allowed!!!!!
Review by Itzel Toboz3 months ago
the only thing i want to say About Leovegas that the payout is terrible. Takes much to long !!!!! N1 casino is a lot better with fast payout. I will stop playing at Leo and go to N1.
Review by Gwentina3 months ago
Leo Vegas has recently locked my account without giving any reasons.We Indians are being mislead by this casino company showing Malta Gaming License in all countries&looting our hard earned money ¬ replying satisfactorily to our queries on their altered terms and conditions.
Review by Panthers3 months ago
I so wish I had researched this sportsbook properly before signing on. Have been trying to withdraw money for over a week. They keep asking for me to verify my account (despite the fact that they sent me an email saying my documents had been verified on October 23). I understand now based on all these reviews that they will never give me my money and there is nothing I can do. DO NOT MAKE THE SAME MISTAKE I MADE. AVOID THIS SITE AT ALL COSTS. I’m trying to get them ranked on the blacklist on sportsbookreview.com in the hopes of preventing anyone else from going through this.
The response below made me realize my original post was missing details. When I say they keep asking me to verify my account it actually means they keep asking me to re-verify my account with documents they have already approved. This is the pattern: I receive an email saying "oh you have to verify your address with a bill that was sent to you." I upload this document and within hours I receive an email saying "oh you have to verify your license." so I then re-upload that document. As soon as I do that I receive another email saying that I have to re-upload my PayPal document (even though I'm withdrawing using my bank account), and then we start all over with my utility bill and the cycle continues non-stop. Every. Day.
They justify this by saying they need to make sure the money is going to the right place because of standards and such but there were no such precautions when I signed on originally. It was incredibly easy to send them money but it is, I am now seeing, impossible to get any money you win. Again, this is my fault for not googling them and seeing the litany of similar complaints against them but at least I hope to save someone else from the same mistake.
Review by Samhee3 months ago
had a few problems withdrawing my money, sorted finally after a while
Review by Madchin3 months ago
Over the last 20 years I have tried out almost every sports betting site, and LeoVegas have proved to be the absolute worst from the perspectives of trust and customer service. The verification process was smooth enough, but once complete they advised my withdrawals had been processed (in fact I received 2 emails to that effect)... however I never received the funds, every following day for seven days they stated they were having technical issues with fulfilling Paypal withdrawals - which they also said were affecting all customers (I have a gut feeling that wasn´t true but that´s by the by). They were unable to say what the exact nature of the problem was, and also how long it would take to resolve it. Finally, today, I was advised to log back in to the account and rerequest the withdrawals back to Paypal.... but I was unable to do so because I was on a 6 week time out AND had previously asked them to close the account (which they did). Out of exasperation and to ensure I never do business with this company again, I requested a permanent self exclusion... then I got an email back saying that I already had a self excluded account on another of their brands and therefore they would confiscate my winnings and only refund the deposits... all after being told for days I had either been sent the withdrawals in full already, or would be soon in due course. Needless to say I have filled a rogue operator report directly with UK Gambling Commission and also raised a case with IBAS. I cannot envisage this company still being in existence 5 years from now, given this kind of conduct...
Review by NBJa Nikoloff3 months ago
Would put 0 star if I could! I signed up today and got sent a verification code through text and i entered it and I got "your account is now locked" so I went to live chat asking what the hell, all I wanted to do was sign up like? During the chat I also received a welcome email with a completely different verification code! But when I started the chat, it said queue position 2! Half hour later, still 2! 🙄 eventually I got someone on the chat and straight away got asked for ID and bank or welfare statements for verification. First of all, I don't mind sending proof of I.D to show that i am over age, but what's a bank statement or welfare letter got to do with it? He said proof of address but like u don't need my address realistically if I was making deposits or withdrawals! Also the person was very very rude, so I decided not to send any documents and told them to delete the account all together, as I don't want my name, date of birth or phone number registered on their site anymore! The person then tried to tell me I signed up like 3 weeks ago 😂 which is not true as I never even heard of the site until today! Hence why I tried signing up today! He was cheeky and said look back on your emails to the 7th nov and I did out if curiosity and guess what, no email from Leo Vegas for that date! As I did not sign up then! I tried signing up today. Was told I can't use my account anymore if I don't send verificaion, which I found funny cause I didn't even get to use the account in the first place! Never in my life have I come across such bad service for just trying to sign up! And by reading all the bad reviews on this site, I'm actually glad now I got such bad service and got them to delete the account straight away! So thanks Leo Vegas for your appalling service! Cause by the look of other reviews, I think I had a lucky escape!
Review by Seni3 months ago
Leovegas seems to be happy to take money from you but does everything to not give you your winnings. I waited 6 days for my withdrawal...they finally emailed me 6 days later that I have to give them my driver's license and also utility bill to have the winnings to be transferred to my account. Why don't they tell you to do that right away instead of making me wait. It's like they want your money but won't give you your winnings at all. Why take the money right away with the bank account provided but won't send the money that you have won to the same bank account without difficulty? Worst experience with this.
Review by Bafford3 months ago
Thieves and bad organisation. It took more than 6 hours to get my withdraw accepted but accepting my money takes 2 seconds. Live chat is a joke i was position 1 and waited more than 30 minutes after 20 minutes i thought my website froze or something. Biggest joke on the website of bookmakers. Unibet is number 1 getting a coworker within 15 seconds. Withdraw is 2 minutes . Getting a free bonus money from leovegas is like stealing a diamant from a juwelry is too hard. Cheap organisation.
Review by ShellyNC4 months ago
My problem is with the Panda Paws Game. When I first started playing it, I won big. But since then I noticed the game is super stingy. The panda often opens & closes its eyes immediately so you miss out on the bonus. When you do get the panda bonus you get the mind trick game which ends in you not getting anything. You hardly get the free spins anymore. I've played several times over the last year, and it's never ever been generous like it has the first time & last time I won big. Which makes me think that either its rigged OR they've changed something in the game so you don't win as much anymore. Just seems super dodgy.
Review by Helenbob Lasi4 months ago
No stars . Shocking website. Let's u deposit. But u can't withdraw any winnings Do not use them.
Review by Oukitel4 months ago
Worst online casino every. It took me me 2 weeks to get my money as they kept asking for documents non stop. as well as they don't allow u to withdraw to alot of banks however they allow to deposit from these banks which is very stupid. You have no chance of winning what so ever, i have been playing for 3 days only and lost 14 k in total dont recommend what so ever. SCAM
Review by Ndokiss4 months ago
It is a big scam all are frauds. lost my 10k rupees dont play with this
I am gonna share in my youtube, Fb and instgram channel so no one should become a fool. unless i get a refund.
Review by Spyros4 months ago
people u can trust Leovegas because there amazing as well.
Leovegas has many good sportbetting options. im really happy an an vipmember of 63% forget all these negativ reviews because people hating on leovegas because they have a gamble addiction
Review by Heavyn Jaqua4 months ago
Seems pretty unfair that all these bad reviews come up first here. My experience of Leovegas has been great - yeah I lose as well as win but when I do win I am paid within minutes to PayPal. If you are a legit player then there should be no problem.
Review by Christy Adeuja4 months ago
Hands down the worst online casino out there in terms of withdrawing money or dealing with customer 'support it's been 3 days already for what should be a 5 miniute bank transfer, I've had to send all sorts of personal documents multiple times to approve the withdrawal but after 3 days it STILL says pending. And then after all this they hit me with an account verification request to slow things down even more. Never ever ever give a single penny to these clowns, best options are sky casino or virgin gaming. I've dealt with 5 different customer service people all of whom have given completely different information and been completely unhelpful.
Review by Halt4 months ago
What a rip of say 20 free spin and bonus i got nothing gone on to gone on she telling me to take a sceen shot what s joke has i said i did she did nothing
Review by Crown4 months ago
Frauds.... Just to check My faith and future & their loyalty & I opened an account (after looking their different adds for providing 30000 bonus on the entry) --- Than they asked me to deposit minimum 800 so i would be eligible for the offer) i deposited 1000 - which is deducted from my account but now showing in their account since last one month !! - i have tried several chats & mails but could not get any help despite of they are asking me to upload my complete account information ---- to which how should i get the confidence as if the fraud can happen for 1000 ---- it can be happen to my account too ???? Beware
Review by Trony5 months ago
One of the VERY BIG Scammer in online betting community. Dear Punters don't waste your time and money. I have spent about a Three weeks, I had lost initially the huge money, Later won small bit of them and tried for withdrawing.. Same story were told to me that have been telling to many punters for many years..that Document is improper. I have given all my documents though even I have got the same response..
These Leovegas are "Money suckers" . You can bet on Betway is one of the very good platform for betting and are very genuine...