Frauds.... Just to check My faith and future & their loyalty & I opened an account (after looking their different adds for providing 30000 bonus on the entry) --- Than they asked me to deposit minimum 800 so i would be eligible for the offer) i deposited 1000 - which is deducted from my account but now showing in their account since last one month !! - i have tried several chats & mails but could not get any help despite of they are asking me to upload my complete account information ---- to which how should i get the confidence as if the fraud can happen for 1000 ---- it can be happen to my account too ???? Beware
Review by UfifaFuckingScammers Pochotko1 month ago
Wow I am shocked to see so many negative reviews.
I have always had a positive experience with LeoVegas with fast withdrawals as well as fantastic customer service.
I think some people on here just lost some money and took it out on the casino. They are awesome here.
Review by Gradmar Arbol1 month ago
Professional Scammers!!! I deposited 4 times in one day and got the money no porblem into the LeoVegas account. The problem is when I used the 100% bonus they offer... it says that it failed and you dont get your bonus or your money to your account but it was charged to your bank account.... To add on top of that they took it upon themselves to make 6 more withdrawals off my bank account. In total instead of being charged 4 deposits I got charged for 14. Complete BS and scam. You'll never see your money again son't bother using this site.
Now i'll probably receive a reply stating how they have an increase in users("because they're so popular") and that my situation is my fault, and that I didnt keep track of my deposits. GARBAGE.
Review by Digs Scripnic1 month ago
This casino has been ridiculous and they have taken every Avenue not to refund my small deposit. It is such a small amount, I cant imagine how ridiculous they will be if someone wins a large amount. Their response times are outrageously long, their live chat support is useless in managing any real issues or providing answers or help with concerns. I was locked out of my account after many deposits because I needed to verify my account. The upload links for documents would not work so I emailed them. It took a week for almost every response and each time made ridiculous reasons why I needed to resend documents but each time I complied. I finally decided to cut my losses, and I randomly received an email stating everything was verified and once I changed password my account would be good. I decided to give the casino another chance at that time so went to log in and it states my account is locked. I get booted off chat 6 times before I choose to email them my issue. I receive an email 2 days later informing me my birth certificate has a different name than my license. To my at 63 years old, it is obvious when I got married I changed my name to my husband's. They now require a marriage certificate for a marriage that ended 30 years ago and my ex husband is not even alive any more. That was outrageous to me. Now I want my pissy deposit back and am told it was invalid so I already received it and that is a complete lie. The site is not worth anyones time and I dont feel you will be paid appropriately without a fight
Review by Dwiight1 month ago
Been trying to withdraw my funds for close to 2 months. Everytime they come with an absurd requirement. Either change my account or change the withdrawal method.
Finally they said on 14th Aug they had done the transaction and till date (Aug 27th) I have not received the funds. They went to the extend of saying that the bank is not transferring the amount to me but they have transferred to my bank.
They gave me a transaction number which the bank said does not exist. And they repeatedly ask for my bank statement. When I ask for proff that they have done the transaction, they simply say that they are not supposed to share the information.
Review by Erichi1 month ago
LeoVegas wasted my time further this evening, when they assured me £20 free bet was awarded but does not show on the site, not on account or betslip. Then you cannot place bet as its asking for additional funds. What a bunch of liars and scam artists. I will now let IBAS and Online Dispute Resolution deal with this as these lot are a bunch of timewasting liars and frauds, who lie thru their teeth about free bet awards and their online chat staff are the worlds worst. Never have I encountered staff that keep you on hold for 30 mins just to locate and look up your account. then, they do not know what they are looking at. acting dumb most likely to rip the customer off! I have had it with LeoVegas and their continued lies and dirty tricks, tactics. I will also be reporting them to the Advertising Standards Agency as their advert for promotion, £20 risk free bet is both false, inaccurate and misleading.
Review by Kincorakids2 months ago
I tried depositing 1k to check out if these guys are authentic. To my surprise they proved right. They are scammers. Money got deposited, however it is not reflecting in the deposit account. When I tried reaching out one of their chat agent. After a long wait of 30 mins gentleman called David comes out saying share the proof. I have already given debit message that I have received. He says send screenshot to support. What an useless answer it is. I informed him it's a credit card payment and the transaction will take 2 odd days to reflect. He says send proof with screenshot, else we can't do anything. Why the hell I should wait depositing my money with you guys.
I have sent an email to their support email id. Received no confirmation that they have received my complaint. Pathetic.
Review by Alisch2 months ago
Never had a problem with Leo Vegas until now!! Won £250 on the 11th September, withdrawn the very same night, been waiting 2 days for it to be approved still nothing. Email them with the situation been told the same thing by what people have said on here, "backlog of payment service provider" a load of **********!!
Will be reporting this to the gambling commission with proof.
Review by Jochim Uchida2 months ago
Wouldn't even give them 1 star, put £1080 deposit on and withdrew £280 8 weeks ago, verified everything they asked for and been told it's on its way, well where is it, disgusting site avoid at all costs ,Keith
Review by Bigchriss2 months ago
This site is the worst casino I have ever dealt with.. I won 40 quid...so I decided to withdraw it..no chance.
I'd changed my bank card and cut the original one up..as you do..but they wanted proof I had this card..they said I could go to the bank and they a letter showing the card is not in use now..but the bank would not do this..I told them and they would not have it..the person on chat Gareth even swore at me..all over 40 quid...so I closed my account and left the 40 quid..for them..as they obviously need it more than me.. I wouldn't touch these cowboys with a barge pole.. my advise is to stay well clear..and by the way all the good feedback is off leovegas not ordinary people..as the online address is same as leovegas..so they are cheating on here too.keep away.
Review by Competitions2 months ago
Hi, joined with leo vegas about 4 days ago, won small amount and withdrew £40. Now I see all this trouble people are having, dont think I will be getting paid. 3 days now, still showing processing withdrawal. I have not been asked about verification. I always make small deposits, if I have a small win I make a withdrawal to see if im paid, if not at least i have not lost much. But certainly will complain to gaming commision. Hope they do the right thing.
Review by Chandani2 months ago
I have been very skeptical of this website, especially when I won $15,000 and haven't been verified by Leo. After reading all these reviews I felt this casino would screw me over and delete my account and keep my winnings.
During verification, I gave them all my documents. I didn't have a passport so they accepted my birth certificate as part of my country of birth.
I have then been verified and been able to successfully withdraw my winnings. This is a safe website, I do not understand all the negative reviews, either you all lost and are sore losers, or you don't provide all necessary documents they need.
10/10 for Leovegas
Review by SpecialK Scammers2 months ago
Awful support system that will lead you on with long emails and completely ignore your messages. They will take your money and then close your account!! Joseph made my experience a nightmare.
Review by Arunjit2 months ago
I am very surprised to read the reviews about this casino.Documentation was quick and hassle-free. Great variety of games. Very quick withdrawal. Good profits and 0.60 - about 1200 pounds. The casino is very good, today I earn, tomorrow the money is in my bank account.
Review by Nigham2 months ago
Their live chat team are dismal. Very slow to reply and they don't answer your simple questions properly which can be infuriating after a 1 and half hour wait for a chat. Im 43% thru VIP LEVEL 14 (which obviously means nothing) and deposited over £350 and all theyve given me in my time with leovegas is a £5 free bet. The promos are not worth it. Place 5 × £10 bet ( terms apply ) in a week and get a free £10 bet. Steer clear is my advice but if love a headache then leovegas is for you.
Review by Leomichael2 months ago
You guys are a fraud , im a trusted player at leovegas and play alot and now you wont pay me because of an incorrect bet setlement bundu mustafa scored for aarhus and you guys keep telling its an own goal its not i contacted the club aarhus and fifa and they told me bundu scored if you guys dont change this i will contact the gamecomision
Review by Flipstar Smotryski2 months ago
everything its fine now after plenty nerves they pay for me
Review by Cothish2 months ago
It is a big scam...
First you make winnings and then they start to not add your winnings to your balance and claim that it is a technical error. So both your stake amount and the winning disappear from your balance with no records. I have lost a lot of my balance because of this. It seems they scam people by this way and claim it is a technical error. Don't even try! Do not waste your time and money on this site!
Review by Cielito2 months ago
I find leovegas to be a good site for games i am still waiting on a withdrawal on which i chose the fast payment option i was a little concerned as have not recieved it yet but yesterday i spoke with sam and today with Teresa and its just a case of leovegas having a backlog of withdrawals to get through, got through to customer support straight away and they answered my questions without hesitation my previous withdrawals ive never had an issue with either transfers to my card in the time stated so thought i would try the fast payment option this time and thats the only reason i got in touch with customer support because it wasent as fast as i had expected lol but have to understand they are working through the backlog so i cant see an issue other than they are working hard to get people their money as fast as possible. People on here giving bad reviews it to me seems unnecessary
Review by Lorde2 months ago
leovegas a fraud site i am deposit money maney time no problems but withroul not done tell account verification maney time submit legal documents but not verify customer service not support maney time trying connect custumer support but queue position 7 4 5
Review by Slowther2 months ago
Will never use leovegas again, i won some money and used the fast payment option for withdrawal, supposed to take 2 mins but 3 days later i get an email asking for id they wanted a bank statement in pdf format and a photo of my bank card now bear in mind i have withdrawn a few times already and have already shown and uploaded proof of id otherwise i wouldent have had my winnings in the past anyways they tell me i need to upload proof again because im using the fast withdrawal method so i uploaded bank statement and my card then 2 days later my withdrawal had been cancelled and they told me the id wasent anygood so can i use the old method to withdraw to my bank card, i have done this and it got approved but i still dont have my money its meant to be with me monday or tuesday at the latest so about 8 days to get my winnings once the funds are in my account im closing my leovegas account i feel very let down by the service i would say to anyone do not use the fast withdrawal method it doesent take 2 minutes its more like over a week with problems all the way through
Review by YOUTHxENERGY2 months ago
Oke Bookmaker but a terrible terrible customer service. In the chat there is typically a 30 min waiting time.
And all e-mails are in 99% of the cases totally ignored.
Very very poor !
Also they don't seem to care about promotions.
If you bet on PC, non live and single matches, LEOVEGAS has very little to no promotions or bonusses.
Review by Txlaker2 months ago
Do not use this scamming website... They will take your money and when you 'WIN' you are unable to withdraw your money, it is all a big scam!! This gaming website is run by scammers, I have sent all my relevant information and hundreds of reviews similar to mine, and contacted the New Zealand Police and the Department of Internal Fairs, and also have tipped off Interpol aswell, providing them with more than enough evidence to start to investigate this illegal, scamming website
Review by Paasché2 months ago
Was skeptical of attempting to make a withdraw due to all of the negative reviews listed on this site. But my experience with LeoVegas has been great and straight forward! They are legit and licenced! I made a withdraw of $900 and received it in less than 48 hours. By law they have to ask you for all proofs of ID as well. Any problems I recommend chatting to someone via the live chat and they are really helpful, and it also speeds everything up!
Review by Bhatia Szeligowska3 months ago
Hi everyone jus to warn everyone about this is the most horrible worst online casino ever 🎰 it is named Leo Vegas these guys are thieves and real low lives I started playing with these guys about 2 months and over that time I’ve won over 3 thousand pounds but each and every time I tried to withdraw the money they said they have a back log of transactions they are processing which is clearly nonsense them winnings of mines I never got to see as they never released my money and instead they delivered rubbish customer service and gave me empty promises ! STAY WELL CLEAR OF THESE GUYS THEY ARE PROFESSIONAL THIEVES