I have used this company for two vehicles that met and exceeded the lemon law threshold. The first experience was great, and the attorney was able to get the manufacturer to purchase the vehicle back. Unfortunately, I purchased a second vehicle, and I had the same issues. Even though I provided several repair records that once again exceed the lemon law threshold, this time I was assigned a different attorney and paralegal that are totally unprofessional and I would say incompetent. They were not able to get a satisfactory settlement with the manufacturer, even though my car had problems within 48 hrs after I drove it off the lot. Then they told me that they would file litigation with the Supreme Court in my state, but it has been 3 months since I signed the authorization to do that, and I have not heard a thing from them. I have called and emailed both the paralegal and the attorney to try and get a status on the filing, but they never returned my calls or respond to my emails. I have even asked them to drop the case and release me from my contract so I can hire a more competent attorney, but still no answer. This second experience has become more frustrating than the car issues. It's a shame that one can have such contrasting experiences with the same firm. I am very disappointed.
Review by Ulpeshkumar2 months ago
Amazing experience with such a professional team
Review by Pajor Gosaynie3 months ago
Very Professional. I’d like to thank Randy Dunbar and the Lemon Law Group. They quickly began working on my case and negotiated a very favorable outcome. Randy was always available if I needed any questions answered and he always responded to emails promptly.
Review by Tehnology Bekenkamp3 months ago
This is an absolutely amazing Law Firm. Randy Dunbar was prompt, diligent, and detail in his communication and he always followed up the phone call with an immediate email. I bought a 2017 Luxury lemon. They got all our money back and the manufacture paid off the vehicle completely. It’s called a Buy back? I reside in Georgia and the Lemon law Group is located in Florida. I PRAISE GOD FOR THE INTEGRITY OF LEMON LAW GROUP. A FIVE STAR PROFESSIONAL LAW FIRM AND I HIGHLY RECOMMENDED THEM.
Review by Lutan3 months ago
Very professional! Always respond within 24 hours to all emails and voicemails.
Our paralegal, Maritza, was absolutely fantastic to work with.
We appreciate all the help and all the hard work!
Review by Johnne4 months ago
The lemon law group were easy to deal with. After one day of reviewing the facts they went ahead and said that I had a case. Immediately there after they sent the paperwork to General Motors and 10 days later we got a response. In a matter of 60 days after that day we got my check in the mail. We were trying to get a re-purchase from the manufacture but we settled instead. The team at the lemon law group were very efficient and helpful and guided me through the whole entire process.
Review by NorthEastReviewer Bletsis4 months ago
Very rude and unprofessional!
Review by Nasaire4 months ago
Manufacturer's will give you a run around for ever to get nowhere. Hiring an attorney let's them know you mean buisness. They did me a great job and kept me informed throughout the process. Easy to work with and honest results.
Review by Remoun Behunek4 months ago
Thank you for everything we are totally satisfied with the results of ours claim. We saw that you tried very hard to get us the best results.
Review by Mihut Musab4 months ago
This law office is full trash. They do not know the law or extent of damage to my vehicle. Yall are supposed to be on my side. Yall have failed to properly represent me which is false representation. I am supposed to update yall but yall fail to do the same I'm supposed to be called yall fail to call me. Yall are corrupt. Need someone in this office to make this right because of now yall have failed yalls side of the contract.
Review by Lizziejane4 months ago
Very Professional, courteous, friendly, and quick to respond to emails.
They expedited my claim very quickly with positive results. My wife and I were very happy, and pleased with the results.
Review by Bgracian5 months ago
This is an absolutely amazing Law Firm. Randy Dunbar is prompt, diligent, and detail in his communication and he always follow up the phone call with an immediate email. I bought a 2017 Luxury lemon. They got all our money back and the manufacture paid off the vehicle completely. It’s called a Buy back? I reside in Georgia and the Lemon law Group is located in Florida. I PRAISE GOD FOR THE INTEGRITY OF LEMON LAW GROUP A FIVE STAR PROFESSIONAL LAW FIRM AND I HIGHLY RECOMMENDED THEM.
Review by Sicksagon Cottcon5 months ago
Using this law firm was the best decision I've made. They made this process so easy and seamless.
Everyone I felt with was kind and very professional. I hope I never need them again but I would definitely use them if I did.
I highly recommend this group if you need someone to help you with the lemon law process
Review by Miy5 months ago
They requested the necessary paper work and kept us informed of the whole process.
We have received a Settlement amount from GM and now currently waiting for the date to turn in vehicle and have cash in hand. We will be delighted to have this behind us.
Review by Zughelen5 months ago
Very professional and quick, thank you very much.
Review by Mrs Strain5 months ago
Be aware of this law firm they care careless and will lie to you so they can make you hurry and sign a contract without even getting you to send in paperwork so they can assess it to see if you even have a case to pursue other reputable law firms requires this before you even sign a contract but this law firm just ask you 5 questions and then say you qualify and pressure you to sign a contract and they way they represent you is very unprofessional you can’t talk to them not even the lawyer representing you the only contact is email and the results they produce is something you can do yourself without their help or anybody else’s help they can only win cases that are already winnable but if it comes down to where they have to put up a little fight on your behalf they will throw you under the bus and try to blame you for not proving the case when you sent in everything they have asked and proved it without a reasonable doubt they will just side with the manufacturer and blame it on you if sending in all the repair work on my car and all the necessary documentation is not enough for them and when the manufacturer puts up a little fight and says they won’t make a deal then they will give up and blame it on you when they have all the paperwork and facts in front of their faces they will take the manufacturers side be very careful of this place they are a scam their are way more professional law firms out their that cares about all of their customers and focus on giving the best results to all their customers not just the ones that are already 100% winnable without their help you will regret hiring hegalaw to represent you.
Review by Usuki Finsel5 months ago
Waste of time!
I bought a new car, in less than a year, it was at the dealer over 50 days.
For the same thing.
I'm not sure if they ever found out what is wrong with the car. but because it is running fine now, for a week . LLG dropped my case because Chrysler denied the first demand letter.
Spend 2 months on LLG
Not even sure they looked at all the papers I submitted.
Review by Sundae6 months ago
Lemon lawyers were good. Not very communicative but good and efficient.
Review by Akpe6 months ago
I am very pleased with the Lemon Law Group. They stayed in contact with me throughout the entire process. They fought for me and we won. I’m very pleased with the final outcome. I would highly recommend the Lemon Law Group.
Review by Aumnsiel6 months ago
This group represented me with my Mazda claim. Just remember that no matter what the car company settles with, you still have to pay them $3000. if the car company settles with under $3000 you will be responsible for paying the rest to the attorney. you only win if the car company agrees to settle over $3000. in my case the attorney was the one that ended up winning because they got $3000 and wouldn't even consider at least splitting some of the cost to make the client happy. To be honest you will be better off hiring a different law firm that will at least work with you in splitting the cost if you are not happy with the outcome. This company refused to do that and just said that i signed a contract and it did clearly state that i had to pay them $3000 no matter what. other law firms i talked to stated that they could of at least split the cost to make the client happy because in the end I didn't really get anything, the attorneys did. So again i suggest you researching other law firms and ask before you sign anything, if they would at least split the cost if the outcome isn't favorable for the client. I'm sorry but if i ever have anymore issues with my Mazda i will not use this firm. sorry but that's my honest opinion.
Review by Deiondra6 months ago
Very professional firm
Excellent response, and fast results
Thanks to Maritza and Rachel for making the process very smooth
We recommend to everyone in need of a Lemon Attorney
Review by Ibnu6 months ago
These are the best team to work with.They help you ever step and will not stop until you get the fight offer.I will hire again
Review by StereoZ Kapturska6 months ago
I was very skeptical about whether or not to hire an attorney for my lemon law case. From the very beginning this group was great at answering all my questions, following up, and being available when I needed to contact someone. Rachel and Randy were the key people that handled my case, and I can’t thank them enough for all their work, they did an amazing job!!
Review by Jaennie6 months ago
One of the best
Review by IsaacD7 months ago
The group is very responsive and was always in contact with us. They stress into getting the most for their customers.