My wife and I are a couple of recent retirees. We were looking for a way to get out and explore the vast network of suburban bike trails.Realising that our bodies cannot quite keep up with where our minds want to take us. We decided to look into the Lekker range of electric bikes. The patience in making sure we got what would most benefit us, eased our sense of asking dumb questions.
As a result I settled on the E.Jordaan and Sue, the X.Series which was a lighter bike for her. We are both extremely happy with our purchase, the accessories, and the helpful answers follow up questions we had. Like a good G.P. we have the comfort of knowing they will be there when we need them. Thanks Lekker Team
Mike and Sue of Melton Vic.
Review by Felease Seniska2 months ago
The e-bike I purchased is a great product, well-designed, engineered, manufactured and assembled, and the sale was smooth and efficient. Staff were helpful and informative. However, I have one suggestion to improve my customer experience. I was quoted a sale price while stock was in transit from overseas and had not cleared customs. I paid the price in full at point of sale, on the undertaking that the bike would be ready for pick-up in store within a week – which it was. However, the order form I received did not price all the optional changes I had asked for accurately and it took several calls to rectify this. A more flexible customer managament system – or at minimum some tweaks to the existing system – should fix this so data can be added or updated as the order progresses.
Review by SimonLabbett2 months ago
I love my new ebike. My 12km commute is a breeze now, and I feel quite smug cruising up hills. Great customer service and support. Thank you
Review by GeogiM2 months ago
Me and my baby daughter love our Lekker, looks amazing, great quality, feels safe taking bubs out on it, super happy with my new wheels
Review by Brookmeyer2 months ago
Bike was not sold with a bell or a cap for the valves and a screw was missing from the computer attachment. I also noted that the rear tyre was fitted the wrong way around.
Review by Youngevity Yegudaiev3 months ago
Friendly staff and great service, will be making another purchase for myself in the near future.
Review by Chtristian3 months ago
I ordered the bike. you had over sold so couldnt get it. then i had to come instore to get a refund, extremely inconvenient.
I wasnt offered another model or able to wait for one to be ordered.
Review by Amuel3 months ago
I researched the Lekker Jordaan and knew I wanted one. The guy who sold me my Jordaan was really helpful, knowledgeable and friendly.
Review by MartinStenning Moraites3 months ago
Great service. Very flexible on delivery dates/times. Liked the SMS notification when my new bike was ready for pickup.
Review by Westan3 months ago
Excellent bike works like a dream!
Review by Joremar3 months ago
Great team, great bikes, awesome styling.
Review by Nesida3 months ago
Fab service, eager to help and knowledgeable. Delivery prompt. So rare...
Review by Napthine Tuellinghoff4 months ago
I have the Jordaan e-bike. The bike has plenty of power, and it makes riding the bike very enjoyable.
There were no options however - I would have liked an option to have straight handle bars. And toe clips on the peddles.
Also no drink bottle holder, which I thought would have been standard, other than that, it's been a great bike
Review by Susovon4 months ago
Great bike from a great bike shop.
Review by Joselanzarote4 months ago
Initial purchase was great, excellent service. Pickup on another day was somewhat different. A different person attended and was distracted, forgot to explain the bike to me, forgot to give me the manual and tools. I received all these after asking. On attaching the bottle holder at home, the frame thread grommet that the bolt screws into came out when the bolt was initially removed. I phoned and was asked to bring the bike back and it will be fixed. Will do on first service.
Review by Tommydo4 months ago
Great sales assistance in helping find the most suitable bike for me - 65yo and never owned a bike before! Loving the experience with my Lekker bike!
Review by Moonsong4 months ago
super fast shipping and flexible about shipping in two parts to help me out - thank you
Review by Casaide4 months ago
Great service and bike maintenance.
Review by LesadfScottsdale4 months ago
I had been looking for a European style bike for some time but found a lot of places make them out of cheap materials. I went in to Lekker with a specific bike in mind but after being shown the range by your friendly staff I actually ended up getting a different bike. Due to the fact I live far away I took the box into my local shop to be put together. The mechanic at my local actually commented on the build saying it was a great quality bike. I am very happy and like everything in life the more you pay the better the quality.
Review by Terryhanna4 months ago
Great bike. Beautiful engineering
Review by Anzures Amanda Lukenbach4 months ago
Purchased Lekker Amsterdam E-bike. Was asked to pay upfront in full and then it took a week to deliver the bike (longer than originally promised), not cool!
Battery has short range but apart from that i love the bike.
Looks good, comfortable, performs well and not as heavy or cumbersome as other E-bikes. I purchased without mudguard's but then had them put on after sale. I recommend buying with mudguard's. Actually looks better and extremely practical. Also have built in lights which are really cool and means you don't have crap hanging off your bike. A great bike for commute to work.
Review by JHardy Zrar4 months ago
I saw a bike for my son in Amsterdam and waited to order it when I got home to US. I put the bike in my cart on 5/30/19 and applied the free shipping code. Unfortunately, I got distracted and when I went to complete my purchase on 5/31/19, the free shipping code had expired even though free shipping was advertised (and still is) for April and May. I tried to contact customer service via phone and chat, who told me the code likely expired due to the time difference between the US and Australia and that I should email Australia and they could process the order with free shipping (which they also couldn't do over the phone!). I did so and was told in return that the free shipping did not apply to children's bike. Obviously this is untrue as I had previously applied the code to a kids bike. I explained this via email and have received no response. Apparently this company does not want my business and/or value good customer service. Buyer beware!
Review by Gimonique4 months ago
Quality goods and service. Cheers.
Review by Kimosh4 months ago
Excellent experience with their service and the bike itself is beautiful
Review by Lylee4 months ago
Purchased a Lekker X from the Melbourne team delivered to Canberra. Customer service was excellent. Setting up the bike was easy and straight forward. The Lekker X itself is a dream to ride, a smooth and relaxed ride. Battery performance from full charge on max power setting is approx. 40km, power then dips significantly from 45km onwards. Riding experience is best with Tyre pressure @ 4 bars